Avaya 1140E IP Manuale Utente

Avaya 1140E IP Deskphone with SIP Software User GuideSIP Software Release 4.0Document Status: StandardDocument Version: 07.03Part Code: NN43113-101Dat

Contents10Transferring a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228Using the Park Call feature . . . . . . . . . . .

Configuring the Avaya 1140E IP Deskphone100To adjust the handsfree mode volume: Prefs1. Press the Prefs context-sensitive soft key, select Audio, sele

Configuring the Avaya 1140E IP Deskphone101Selecting a languageThe display is available in multiple languages. A maximum of five languages are accessi

Configuring the Avaya 1140E IP Deskphone102Selecting the date and time formatSeveral date and time formats are available. Formats are based on the12-h

Configuring the Avaya 1140E IP Deskphone103You can select a time zone for your IP Deskphone.To select a time zone: 6. Choose one of the following:— Pr

Configuring the Avaya 1140E IP Deskphone104You can select the time zone format for your IP Deskphone.To select a time format:5. Press the Up/Down navi

Configuring the Avaya 1140E IP Deskphone105USB headset You can attach only one USB headset to the IP Deskphone. (If you add an additional USB headset,

Configuring the Avaya 1140E IP Deskphone106Table 9: Supported USB headset typesHeadset menuThe USB Audio feature adds the USB headset as an alternativ

Configuring the Avaya 1140E IP Deskphone107Figure 20: Preferences menu with headset menu itemOn the IP Deskphone, after you select the Prefs, Audio, a

Configuring the Avaya 1140E IP Deskphone108Figure 21: Headset screen

Configuring the Avaya 1140E IP Deskphone109Table 10 on page 109 describes the configuration options on the headset screen.Table 10: Configuration opti

Contents11Additional logins . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 285Automatic login . . . . . . . . . . . . . . . . . . .

Configuring the Avaya 1140E IP Deskphone110Enable HID Commands Enable HID Commands only if USB headset is selected.The checkbox is used to enable the

Configuring the Avaya 1140E IP Deskphone111The changes in the menu take effect immediately if the device is attached. The active voice path switches t

Configuring the Avaya 1140E IP Deskphone112Figure 22: Presence of USB headset screenAudio format selectionAfter the IP Deskphone receives the endpoint

Configuring the Avaya 1140E IP Deskphone113After you select the format and the Set Interface command is sent, the USB headset runs in Generic Mode 1 o

Configuring the Avaya 1140E IP Deskphone114Avaya USB headset adapter with HIDWhen you enable the HID support for Avaya USB Mobile or Enhanced adapter,

Configuring the Avaya 1140E IP Deskphone115LED There are two LEDs on the adapters, one for the mute status and the other for message waiting. These tw

Configuring the Avaya 1140E IP Deskphone116External Alerter The Avaya USB Enhanced Adapter has a port to allow an External Alerter (large LED indicato

Configuring the Avaya 1140E IP Deskphone117Table 13 on page 117 lists the Avaya USB adapter key mappings.Table 13: Avaya USB adapter key mappingsThe B

Configuring the Avaya 1140E IP Deskphone118Third–party USB headsets with HIDBoth USB Audio and USB HID commands are supported. The two classes of thir

Configuring the Avaya 1140E IP Deskphone119Table 14 on page 119 lists the features of a third–party USB headset with HID support. Table 14: Third-part

Contents12Checking for updates . . . . . . . . . . . . . . . . . . . . . . . . . . . 306Switching the proxy . . . . . . . . . . . . . . . . . . .

Configuring the Avaya 1140E IP Deskphone120Attached Indicator Both types of headsets can have attached indications independent of the IP Deskphone ope

Configuring the Avaya 1140E IP Deskphone121Call Answer You can answer an incoming call by pressing the headset key on the IP Deskphone or the Off Hook

Configuring the Avaya 1140E IP Deskphone122Call Release You can release an incoming call or an outgoing call by pressing either the Release (Goodbye)

Configuring the Avaya 1140E IP Deskphone123Analog Terminator Adapter for analog (500/2500-type) telephone or fax machineSIP Software Release 3.x suppo

Configuring the Avaya 1140E IP Deskphone124Table 15 on page 124 displays the characteristics of ATA.Table 15: Summary of ATA characteristics (Part 1 o

Configuring the Avaya 1140E IP Deskphone125Call Answer You can answer an incoming call by pressing the headset key on the IP Deskphone or the Off Hook

Configuring the Avaya 1140E IP Deskphone126Configuring Bluetooth wireless technology headsetYour IP Deskphone is equipped with a wireless audio gatewa

Configuring the Avaya 1140E IP Deskphone127Note: Avaya recommends that you do not pair more than one headset of the same model because they have iden

Configuring the Avaya 1140E IP Deskphone1285. Press the Right navigation key twice, and highlight the Search button, displayed next to the Search Devi

Configuring the Avaya 1140E IP Deskphone1299. When the name of your headset appears in the Found box, press the Stop context-sensitive soft key or wai

Contents13Making an MLPP call from a received Instant Message 364Making a call by using a programmed speed dial key . . 366Incoming calls with

Configuring the Avaya 1140E IP Deskphone13015. Use the telephone dialpad to enter the PIN for the wireless headset and press the Enter key.Check your

Configuring the Avaya 1140E IP Deskphone13117. If the name of your headset appears in the Paired box, proceed to step 18. If more than one device is p

Configuring the Avaya 1140E IP Deskphone132Dual pairing headsetsTake special care when using a dual pairing type of Bluetooth wireless technology head

Configuring the Avaya 1140E IP Deskphone133• If the base is powered off, the headset is only paired to the IP Deskphone, and you can press the telepho

Configuring the Avaya 1140E IP Deskphone134To switch between a wired headset and a wireless headset:To unpair a wireless headset:1. Double-press the H

Configuring the Avaya 1140E IP Deskphone1354. If more than one device is paired, and your headset is not already displayed in the Paired box, press th

Configuring the Avaya 1140E IP Deskphone136Your Bluetooth wireless technology headset is no longer paired with your IP Deskphone, and you can use the

Making a call137Making a callThis section describes the methods you can use to make a call. You can make a call from your IP Deskphone using one of th

Making a call138Making a call using off-hook dialingTo make a call using off-hook dialing:1. Make a call by using one of the following off-hook dialin

Making a call139RedialVMail Alex— Press the Redial context-sensitive soft key to dial the last dialed number.Note: The Redial context-sensitive

Contents14

Making a call140Making a call using on-hook dialingYou can make a call by using on-hook dialing. Enter the SIP address or the phone number before goin

Making a call141To end a handsfree call:To mute a handsfree call:To switch from the handsfree to handset mode:To switch from the handset mode to hands

Making a call142To use a headset:To switch from handsfree to headset:Using Call SubjectsYou have the option of sending a Call Subject when you initiat

Making a call143To enter a call subject from a list:Subject1. Press the Subject context-sensitive soft key to send a Call Subject with the call you ar

Making a call144To create a new call subject while initiating a call:SaveClearBack5. Choose one of the following:— Press the Save context-sensitive so

Making a call145SaveClearBack5. Choose one of the following:— Press the Save context-sensitive soft key to save the new Call Subject and use it with t

Making a call146Managing Call SubjectsYou can create a list of Call Subjects to have ready to use when you initiate a phone call. The number of Call S

Making a call147Deleting a Call SubjectYou can delete a Call Subject while the IP Deskphone is idle.To delete a Call Subject while the IP Deskphone is

Making a call148Editing a Call SubjectYou can edit a Call Subject while the IP Deskphone is idle.To edit a Call Subject while the IP Deskphone is idle

Making a call1495. Use the dialpad to edit the Call Subject.6. Choose one of the following:— Press the Save context-sensitive soft key to confirm the

Welcome15WelcomeYour Avaya 1140E IP Deskphone brings voice and data to your desktop. The IP Deskphone connects directly to a Local Area Network (LAN)

Receiving a call150Receiving a callWhen you receive a call, you are typically notified by the alerting ring, and the incoming caller identification ap

Receiving a call151Figure 23: Incoming call screenAnswering an incoming callWhen you can answer an incoming call, you can choose one of four methods.T

Receiving a call152Redirecting an incoming callWhen you receive a call, you can choose to redirect the call to another destination without answering t

Receiving a call153To redirect a call by using the Address Book, Call Inbox, or Call Outbox:RedrctClearBack3. To redirect the call to the address you

Receiving a call154Declining an incoming callYou can decline an incoming call by pressing the Decline context-sensitive soft key. You can decline a ca

Receiving a call155To decline an incoming call:Creating a new Call Decline ReasonYou can create an new Call Decline Reason.Decline1. Press the Decline

Receiving a call156To create a New Decline Reason during an incoming call:Decline1. Press the Decline context-sensitive soft key to decline an incomin

Receiving a call157Managing Call Decline ReasonsYou can create Call Decline Reasons that you can access when you want to decline an incoming call. Als

Receiving a call158To delete a Call Decline Reason:To edit a Call Decline Reason:1. Press the Up/Down navigation key to scroll through and highlight t

Receiving a call159Ignoring an incoming callYou can terminate an incoming call alert without answering the call or sending a Decline Call reason by pr

Welcome16• graphical, high-resolution LCD display, backlit, with adjustable contrast• high-quality speaker IP Deskphone• volume control keys for adjus

Receiving a call160change the Call Ignore setting to either Call Ignore: Local, or Call Ignore: Network.Note: When you are on active call and you rec

Receiving a call161• The IP Deskphone auto-answers the intercom call on handsfree after the configured number of seconds pass by.• The IP Deskphone au

The Address Book162The Address BookThe Address Book is a personal directory of contacts from which you can make a phone call or send an Instant Messag

The Address Book163When you view the details of a contact, you can:• Send an IM. For more information, see “Composing an Instant Message” on page 202.

The Address Book164To initiate a call to a contact stored in the Address Book:1. Press the Directory fixed key to select a contact from the Address Bo

The Address Book165Adding a contact to your Address BookYou can add a new contacts to the Address Book of the IP Deskphone.To add a contact to your Ad

The Address Book166Editing a contact in your Address BookYou can edit a contact in your Address Book.To edit a contact in your Address Book:YesNoBack5

The Address Book167View2. Press the Up/Down navigation key to highlight the contact you want to edit, and then press the View context-sensitive soft k

The Address Book1687. Use the dialpad to enter a new phone number or new SIP address (URI) for the contact.NextBack8. Choose one of the following:—Pre

The Address Book169To delete a contact from your Address Book:Ok10. Press the Ok context-sensitive soft key to complete the entry and return to the p

Welcome17• intercom/paging support• secure digits when accessing voice mail during a call• logging off the IP Deskphone without entering a password• d

The Address Book170Copying information to the Address BookTo copy information from the Call Inbox or the Call Outbox screen to the Address Book use th

The Address Book171abc3. Press the abc/123 context-sensitive soft key to toggle between alphabetic and numeric characters.4. Use the dialpad to enter

The Address Book172Searching for a contact in the Address BookWhen you access the IP Deskphone Address Book you can perform a search for a contact usi

The Address Book173• 1st Character Search (performs a search based on the first character you enter)• Name Search (performs a search based on the name

The Address Book174• 1st Character Search—to search for a contact whose name begins with the letter d, using the dialpad, press the d (3) key on the d

The Address Book175abc3. Press the abc/123 context-sensitive soft key to toggle between alphabetic and numeric characters.4. Use the dialpad to enter

The Address Book176SearchExit7. When a search result is not successful, you can do one of the following:— Press the Search context-sensitive soft key

The Address Book177Using Global SearchYou can perform a global search for a contact.To perform a Global Search for a contact:1. Press the Services fix

The Address Book178OkBack5. Choose one of the following:— Press the Ok context-sensitive soft key.— Press the Back context-sensitive soft key to retur

The Address Book179SearchBack7. Choose one of the following:— Press the Search context-sensitive soft key to start a new search.— Press the Back conte

Welcome18IP Deskphone controlsFigure 2 shows the Avaya 1140E IP Deskphone.Figure 2: Avaya 1140E IP Deskphone

Call Inbox180Call InboxWhile your IP Deskphone is active, all incoming calls are saved in your Call Inbox. You can view the following details about ea

Call Inbox181Accessing the Call InboxYou can access the Call Inbox and initiate a call when the IP Deskphone is:• Idle. For more information, see “Man

Call Inbox182EnterMissedAll3. Do one of the following:— To place a call to the selected address using the primary login of the IP Deskphone, press the

Call Inbox183Table 16 on page 183 provides a list of additional user interactions for the main inbox screen.Viewing the details of a call in the Call

Call Inbox184To view details of a call in the Call Inbox:Managing missed callsWhen you do not answer incoming calls, the number of new calls appears o

Call Inbox185To view missed calls:Msg/Inbox1. Press the Msg/Inbox fixed key and then press the Missed context-sensitive soft key.2. Press the Up/Down

Call Inbox186Missed Calls NotificationYou can change the call log behavior so that the message xx new calls is cleared by entering the Inbox without h

Call Inbox187Select3. Choose one of the following:— Press the Select context-sensitive soft key.— Press the Back context-sensitive soft key to abort t

Call Inbox188Initiating a call from the Call InboxWhen you receive a call that is missed or answered, the calling number is listed in the Inbox. You c

Call Inbox189EditCall4. To place a call to the selected address, do one of the following: — Lift the handset.— Press the Headset fixed key. — Press th

Welcome19This section describes the controls on your IP Deskphone. Your IP Deskphone can have fixed keys with icons or with labels. This document pres

Call Inbox190Deleting calls in your Call InboxWhen you delete calls from the Call Inbox, both missed calls and answered calls are deleted. When you vi

Call Inbox191To access the calls in your Call Inbox during a call:1. Press the Up/Down navigation key to highlight a call from the list of calls in yo

Call Outbox192Call OutboxThe Call Outbox keeps a record of all outgoing calls made from your Avaya 1140E IP Deskphone. You can add the contact details

Call Outbox193Accessing the Call OutboxYou can access the Call Outbox and initiate a call when the IP Deskphone is:• Idle. For more information, see “

Call Outbox194Initiating a call from the Call OutboxNote: If your service provider requires that a Directory Number (DN) be used to initiate a call,

Call Outbox195Deleting calls from your Call OutboxYou can delete calls from your Call Outbox.To delete calls from your Call Outbox:4. You can initiate

Call Outbox196Viewing the details of a call in the Call OutboxYou can view details of a call in the Call Outbox.YesAllUsrAllNo3. Select one of the fol

Call Outbox197To view details of a call in the Call Outbox:Accessing the calls in your Call Outbox during a callYou can access the calls in your Call

Call Outbox1982. Press the Up/Down navigation key to highlight a call from the list of calls in your Call Outbox.SelectBack3. Choose one of the follow

Instant Messaging199Instant Messaging You can use your Avaya 1140E IP Deskphone to send and receive an Instant Message (IM). You can access and respon

© 2010 Avaya Inc. All Rights Reserved.NoticesWhile reasonable efforts have been made to ensure that the information in this document is complete and a

Welcome20Press the Handsfree key to activate the built-in speaker and microphone of the IP Deskphone. Note: The Handsfree LED indicator on the Handsf

Instant Messaging200Figure 29: Instant Message pop-upWhen an IM pop-up appears you can do the following:• Press the View context-sensitive soft key to

Instant Messaging201Configuring Instant Messaging pop-upsYou can configure Instant Messaging pop-ups.To enable or disable automatic pop-up of a new IM

Instant Messaging202To enable or disable the audible alerts of a new IM:Composing an Instant MessageWhen you compose an IM, enter the address of the r

Instant Messaging203To compose and send an Instant Message:MsgsSend IM1. Do one of the following:— Press the Msgs context-sensitive soft key, select I

Instant Messaging204Instant Message Inbox/OutboxThe IM Inbox contains a list of all incoming and outgoing Instant Messages. You can filter the IM list

Instant Messaging205To access and view the contents of the Instant Message Inbox/Outbox:Msgs1. Choose one of the following:— Press the Msgs context-se

Instant Messaging206Viewing the content of an Instant MessageWhen you view the content of an Instant Message, you can do the following:• Reply to the

Instant Messaging207Initiating a call from an Instant MessageTo initiate a call from the IM Inbox, press the Expand fixed key or press the Msgs contex

Instant Messaging208Deleting an Instant MessageTo delete a single IM, all the IMs from one contact, or all the IMs in your IM Inbox complete the neces

Instant Messaging209DeleteBack3. Select one of the following context-sensitive soft keys:— Press the Delete context-sensitive soft key to clear all IM

Welcome21Press the Headset key to answer a call using the headset or to switch a call from the handset or handsfree to the headset.Note: The headset

While on an active call210While on an active callYou can use the following features during an active call:• “Making a new call” on page 210• “Placing

While on an active call211Initiating a call using the active call context-sensitive soft key menuYou can initiate a call using the active call context

While on an active call212can also redirect the new call, decline the new call, transfer the new call, or ignore the new call. For more information, s

While on an active call213Figure 30: Call On HoldTo retrieve a call on hold: Multiple calls On HoldWhen you have more than one call on hold, use the

While on an active call214key. You can also join the call with the active call to create a 3-way calling session. See “Using 3-way calling” on page 22

While on an active call215 Audio/ActvatePress the Audio context-sensitive soft key to change the audio settings or the current active call.The Actvate

While on an active call216more…Press the more… context-sensitive soft key to select a new menu list of context-sensitive soft keys.When you press the

While on an active call217ParkPress the Park context-sensitive soft key to park the current call.more…Press the more… context-sensitive soft key to se

While on an active call218PrefsPress the Prefs context-sensitive soft key to display the Preferences menu.The menu items include the following:1. Disp

While on an active call219Prefs6. Network—use to access the following:— Server Settings— Device Settings— Diagnostics— Disable screensaver—Licensing—L

Welcome22Press the Services key to access the following features: 1. Search—search in the local directory (personal Address Book) and the global direc

While on an active call220To access a call on hold when multiple calls are on hold:To make a call on hold the active call:1. Press the Up/Down navigat

While on an active call221Using 3-way callingWhen you have more than one call and you want to join the incoming calls into one call, you can use 3-way

While on an active call222Figure 32: 3-way Call Note 1: If you receive a new call during a 3-way call, you can answer the new call as usual. The IP D

While on an active call223Configuring a conference callWhen you want to invite three or more callers to a call, you can configure a conference call us

While on an active call224To join a call to an existing conference call:Ad hoc conferencing when connecting to the Call ServerThis feature allows you

While on an active call225Figure 33: Current Domain pageThe context-sensitive soft keys available for viewing the conference details of the current do

While on an active call226Figure 34: Domain page with conference parametersThe context-sensitive soft keys available on the conference parameters page

While on an active call227Figure 35: Edit Domain screenTo edit the conference properties and maximum number of ports, press the Edit context-sensitive

While on an active call228• Save—to save the updated value to the system configuration file.• Abc (/123)—to toggle the input mode to digits (or alphab

While on an active call229Select4. Choose one of the following:— Enter the phone number or SIP address to which you are transferring the call.— Select

Welcome23Press the Inbox key to access your call inbox.The call inbox stores all incoming calls on an active IP Deskphone.Note: This key does not fun

While on an active call230To transfer a call to Voice Mail:YesNoBackThe IP Deskphone prompts you with the following question, Consult with party?6. Se

While on an active call231Note 1: The Transfer to Voice Mail feature is not available for all call servers. Contact your system administrator or serv

While on an active call232Using the Park Call featureYou can use the Park Call feature to temporarily park a call to the call server or to a specific

While on an active call233Retrieving a Parked CallYou must have the retrieval code to retrieve a parked call from the server. You can retrieve a parke

While on an active call2342. Use the Dialpad to enter the retrieval code of the parked call.RetrveClearBack3. You can do one of the following:— Press

Additional features235Additional featuresYou can use the following additional features:• “Using the Friends feature” on page 235• “Feature keys” on pa

Additional features236Figure 37: Presence status of a friendAccessing your Friends listTo check the online status of a friend on your list:FilterSelec

Additional features237To initiate a call to a friend on the Friends list:StatusAllEdit2. Do one of the following:— Press the Status context-sensitive

Additional features238To send an IM to a friend on the Friends list:Call3. Press the Call context-sensitive soft key to initiate a call to the friend.

Additional features239Editing information of a friendYou can edit information of a friend on the Friends list.To edit your Friends list:5. Use the dia

Welcome24Avaya 1140E IP Deskphone displayYour IP Deskphone has three display areas:• The upper display area provides line and feature key status.• The

Additional features240Edit2. Press the Up/Down navigation key to highlight the friend you want to edit and press the Edit context-sensitive soft key.a

Additional features2416. Use the dialpad to enter the new address for the contact.NextBack7. Choose one of the following:—Press the Next context-sensi

Additional features242To delete a contact from your Friends list:FilterSelect1. Choose one of the following:— Press the Directory fixed key.— Press th

Additional features243Feature keysUse the Feature key option to configure the feature keys on IP Deskphone and the Expansion Module for Avaya 1100 Ser

Additional features244You can program the feature keys one at a time, or you can automatically program empty feature keys from your Friends list or Ad

Additional features245The Program Key screen provides the following context-sensitive soft keys:• View— to access the feature key detail screen.• Edit

Additional features246Figure 40: Feature key detailsThe Program Key screen displays the following:• Key—programmed feature key number• Label—label use

Additional features247Note 1: If you to try to view a feature key that is not programmed the IP Deskphone displays the message: Program Key Not Avail

Additional features248Figure 41: Edit feature key screenTo modify a feature key:Modify1. Press the Modify context-sensitive soft.The Select Service sc

Additional features249SelectBack3. Choose one of the following:— Press the Select context-sensitive soft key to choose a service.The next screen in th

Welcome25Cleaning the IP Deskphone LCD display screenTo clean the LCD display screen, gently wipe with a soft, dry cloth.CAUTIONDo not use any liquids

Additional features250The following procedure continues from Step 6 on page 250. To program a Speed Dial feature key:NextBack6. Choose one of the fol

Additional features2514. Use the dial pad to enter a key label.Next5. Press the Next context-sensitive soft key to continue.6. Use the dial pad to ent

Additional features252The following procedure continues from Step 6 on page 250.To program a Call Forward feature key:YesNo10. Choose one of the foll

Additional features253The following procedure continues from Step 6 on page 250.To program a Do Not Disturb feature key:FinishClearBack3. Choose one

Additional features254The following procedure continues from Step 6 on page 250.To program a Send IM feature key:FinishBack2. Choose one of the follo

Additional features255The following procedure continues from Step 6 on page 250.To program a Presence feature key:Finish6. Press the Finish context-s

Additional features2563. You can choose a more detailed message for other users to see or you can select None if you do not want to give additional in

Additional features257Remove a programmed feature keyYou can remove a feature key by using one of the following methods:1. Edit context-sensitive soft

Additional features258To remove a feature key using the Edit context-sensitive soft key:1. To select a feature key to remove, do one of the following:

Additional features259Feature key autoprogrammingThe feature key autoprogramming provides the user with the ability to cause the IP Deskphone to detec

Welcome26Context-sensitive soft keysYour IP Deskphone has four context-sensitive soft keys beneath the LCD screen. The context-sensitive soft keys acc

Additional features260To autoprogram feature keys:Prefs1. Press the Prefs context-sensitive soft key, select Feature Options, and select Feature Keys

Additional features261To remove all programmed feature keys by using the Bulk context-sensitive soft key:BulkBack6. Choose one of the following:—Press

Additional features262To remove individual programmed feature keys using the Bulk context-sensitive soft key:Back10. To select a single feature key to

Additional features263Select12. Press the Up/Down navigation key to highlight 2. Feature key removal and press the Select context-sensitive soft.The P

Additional features264Creating a feature key using the Copy keyYou can create a feature key for Speed Dial, Call Forward, or Send IM by pressing the C

Additional features2652. Press the Up/Down navigation key to highlight Speed Dial, Call Forward, or Send IM from the menu.Note: Presence and Do Not D

Additional features266Using Call ForwardUse the Call Forward feature to direct incoming calls to an alternate destination. You can continue to make ca

Additional features267Figure 42 on page 267 shows the incoming call display for an incoming call.Figure 42: Incoming call display for a forwarded call

Additional features268When you forward your calls to another user or IP Deskphone, you have the option to program the IP Deskphone to remind you that

Additional features269Note: If the IP Deskphone is ringing or is in Do Not Disturb mode, you cannot forward the call.To forward your calls or change

Welcome27abc or 123Press the abc context-sensitive soft key to toggle between alpha and numeric input modes.• To type letters, the abc context-sensiti

Additional features270To deactivate Call Forward:Configuring Do Not DisturbUse Do Not Disturb to automatically block all incoming calls. When you acti

Additional features271To disable Do Not Disturb:Configuring a Presence stateConfigure a presence state to enable other users to see information about

Additional features272ChangeBack2. Choose one of the following:— Press the Change context-sensitive soft key to change your current presence state.Pre

Additional features273You can choose a more detailed message for other users to see, or you can select None if you do not want to provide additional i

Additional features274Adding a new Presence state messageYou can add a new Presence state message.To add a new Presence state message:SelectAddBack6.

Additional features275Configuring Privacy settingsYou can restrict caller information coming to the IP Deskphone or caller information leaving the IP

Additional features276To configure Incoming Call Privacy:Prefs1. Press the Prefs context-sensitive soft key, select Misc Options, and then Incoming Pr

Additional features277Outgoing call privacyYou can restrict the information for outgoing calls from your IP Deskphone by configuring the Outgoing Call

Additional features278but only one call can be active at a time. However, other clients that are part of the same MADN line can join the active call b

Additional features279Figure 43: MADN SCA shared line not activeFigure 44: MADN SCA shared line active

Welcome28More… Press the More… context-sensitive soft key to select a new menu list of context-sensitive soft keys (three menu lists are available).Wh

Additional features280Audio CodecsThis feature allows you to specify a codec to which you can switch to during an active call. You can use the Prefere

Additional features281• MoveDwn—to move the highlighted codec down in the list.• Back—to return to the Audio Codec screen.The Audio Codec Ordering scr

Additional features282• Allow Address—to edit the list of address.The following context-sensitive soft keys are available for the Answer-Mode Settings

Additional features283• Back—to return to the previous screen.The Allow Addresses screen displays the domains and SIP addresses in a list. If the list

Multiuser284MultiuserThe Multiuser feature allows multiple SIP user accounts to be active on the IP Deskphone at the same time. This allows a single I

Multiuser285Initial loginFor an initial login, you must enter a user name and password and specify your login to either be permanent or to expire. You

Multiuser286Figure 46: Secondary Login screensYou can specify the Line Key to which the new account is associated. By default, the first unused key is

Multiuser287Logging outThe logout command prompts you to select an account, asks for confirmation, then proceeds to log out the account. Logging out a

Multiuser288Secondary account logoutYou can log out of a secondary account by selecting the secondary account in the Logout Select User screen. This c

Multiuser289Upgrade impacts to user profilesIn previous releases of the IP Deskphone software, user profiles were associated to user names rather than

Welcome29CallFwdPress the CallFwd context-sensitive soft key to forward all calls to a specified address.DNDPress the DND context-sensitive soft key t

Multiuser290associated to the user2 account; therefore a new profile is created.Not all the information in old profiles is preserved. The preference s

Multiuser291Figure 48: IIP Deskphone with Expansion Module and multiple accountsPressing a line key either brings up a dialing prompt, initiates a cal

Multiuser292MADN, Do Not Disturb, and Call Forwarding features also affect the appropriate line key icon of the account.Making a callYou can place a c

Multiuser293Line Key 2. However, there are cases where pressing a Line Key does not initiate dialing (for example, Address Book in Select mode).While

Multiuser294The active call is affected by operations such as transfer or call parking. One exception is the New Call action, which uses the primary a

Multiuser295Menu featuresThe IP Deskphone menu displays are customized to match the service package of the active account that is accessing the menu.

Multiuser296Voice Mail settingsVoice Mail Settings is located under User Settings. You can program different voice mail addresses and IDs for each acc

Multiuser297used. When accounts are registered on different domains, you can only program and use speed dial keys with targets that are reachable on t

Multiuser298select a target, press Select, then press Send, then the line key that was originally pressed determines the account.)Address booksEach pr

Multiuser299Do Not DisturbSelecting the Do Not Disturb command from the Services menu prompts you to specify which account should be placed in DND mod

Revision history3Revision history November 2010Standard 07.03. This document is up-issued to support SIP Software Release 4.0 with updated regulatory

Welcome30PresncePress the Presnce context-sensitive soft key to configure the presence status for your IP Deskphone.PrefsPress the Prefs context-sensi

Multiuser300Call ForwardingSelecting the Call Forward command from the Services menu prompts you to specify which account must be placed in Call Forwa

Multiuser301• If not, Call Forward is activated for all accounts using the key's target.For both single and all keys, you can treat the key as a

Multiuser302• If not, all accounts are configured to the programmed presence state.As with Call Forwarding keys, this allows Presence keys to be used

Multiuser303Figure 51: Per-account notificationsIt is possible for the same event to occur for multiple accounts at the same time. In this case, they

Advanced features304Advanced featuresThe following chapter describes the following advanced features:• “Viewing the IP Deskphone information” on page

Advanced features305•FeatActv• Srv Pkg LocationPress the Details context-sensitive soft key to show:• Primary User• Primary Domain•MAC•IP• License ser

Advanced features3063. Logout— use to logoff the IP Deskphone. For more information, see “Logging off from the IP Deskphone” on page 85.4. Check for U

Advanced features307Switching the proxyWhen you switch proxy, you change the domain to which the IP Deskphone connects. To switch the proxy:YesNo4. Ch

Advanced features3085. Use the dialpad to enter your password. OkBack6. Choose one of the following:— Press the Ok context-sensitive soft key.— Press

Advanced features309 9. Choose one of the following:— Press the Domains context-sensitive soft key to change the current domain.— Press the Done conte

Welcome31Prefs4. Language—use to change the interface language.5. Misc Options—use to access the following options:— Alpha Dialing— Search Method— Inc

Advanced features310Resetting the IP DeskphoneYou can use this feature to reset the phone without unplugging the power cable. To reset the IP Deskphon

Advanced features311Erasing the user dataThe IP Deskphone stores user files that you eventually want to delete. These files include:1. Profiles—user p

Advanced features312abc3. Press the abc/123 context-sensitive soft key to toggle between alphabetic or numeric input.4. Use the dialpad to enter your

Advanced features313To delete a user profile:SelectDeleteExitBack7. Choose one of the following:— To enter the selected folder, press the Select conte

Advanced features314To delete a sound file:To delete a language file:3. Log off or restart the IP Deskphone to complete the process.1. Press the Up/Do

Advanced features315To delete a log file:DeleteBack2. Choose one of the following:— Press the Delete context-sensitive soft key to delete the highligh

Advanced features316To delete the system file without deleting the user profile:To delete all files:Network menuPrimarily, the system administrator is

Advanced features317The following Network menu items are available:• Server Settings—to select and edit domains• Device Settings—to configure the netw

Advanced features318• To support file transfer between the PCs and the IP Deskphone to upload specific files or preferences into the IP Deskphone.• To

Advanced features319Figure 52: USB devices: USB port disabled screenIf the USB port is not disabled, then the USB menu displays information on all USB

Welcome32 Idle display screen after dial pad inputAfter you enter information using the dial pad (there is no dial tone or preceding line selection),

Advanced features320Figure 53: USB devices: Phone information screenCustomizable Banner for loginIf a login banner with login banner text is configure

Advanced features321Figure 54: Login banner screenYou can dismiss the banner screen. While you dismiss the banner screen, the IP Deskphone switches to

Advanced features322Figure 55: Phone Information Details screenThe Phone information details list the following:• Primary User: Primary Logged in User

Advanced features323screensaver timer to turn off, and activates the previously-selected screensaver. Figure 56 on page 323 displays the menu with the

Advanced features324The following are the items on the displayed list:• Mode—to enable or disable the screensaver and choose if the screensaver is to

Advanced features325• Enable (no password)—to enable the screensaver with a password free mode.• Enable (with password)—to enable the screensaver with

Advanced features326Figure 60: Screensaver enabled messageNote: If the device configuration does not allow the use of a password free screensaver, th

Advanced features327The options, which are available for the Enable (with password) mode are as follows:• Ok—Screensaver enabled message appears if th

Advanced features328soft key invokes a password input screen. The password must be correctly entered to cancel the screensaver.If you enable the scree

Advanced features329• The Network menu is accessible to administrators (double press of the services key) even when the screensaver is active.• If use

Welcome33Table 2 on page 33 lists the context-sensitive soft keys that you can use to access menu items after dial pad input. In-call context-sensitiv

Advanced features330Figure 63: Display menuSelection of the menu item takes you to a new display list that contains all the available image files on t

Advanced features331After you select the background image you want to use, the confirmation screen appears.Figure 65 on page 331 displays the selected

Advanced features332feature keys based on an existing directory Address book group:” on page 332. To view existing groups in your address book if you

Advanced features333Select5. Press the Select context-sensitive soft key.The Create keys screen appears.6. Press the Up/Down navigation key to highlig

Advanced features334You can view existing groups in your address book if you selected Groups as the source data for the bulk key creation.To view exis

Advanced features335Note: After you select from one of your existing groups, the bulk creation of the keys happens automatically.Viewing the existing

Advanced features336SelectBack4. Choose one of the following:— Press the Select context-sensitive soft key to choose the group you want to view (for e

Advanced features337To add a new contact to your Address BookAfter the screen displays the details of the selected address book entry, you can do the

Advanced features338NextBack4. Choose one of the following:— Use the dialpad to enter a phone number or SIP address (URI) for the new contact. Press t

Advanced features339To add a new group:SelectEditAddBack7. Choose one of the following options:— Press the Select context-sensitive soft key to assign

Welcome34Figure 6: In-call context-sensitive soft keysTable 3 on page 34 lists the context-sensitive soft keys you can use to access menu items durin

Advanced features340Speed Dial ListWhen configuring the provision, a feature key can be used as a Speed Dial List. You cannot modify or delete the fea

Advanced features341The following is the icon for the Speed Dial List key.After you press the feature key provisioned as a Speed Dial List, the list o

Advanced features342• Exit— screen dismisses without invoking a Speed Dial List entry.Auto retrieve flagThe Auto retrieve behavior is added to regular

Advanced features343• Selection/invocation of a Speed Dial List entry places the A-B call on hold and place another outgoing call to URI specified in

Advanced features344The following are the options available for the Root screen: • Select—use to enter the selected folder.• Delete—prompts you to del

Advanced features345Figure 71: File manager device browsing screen

Advanced features346The file manager browsing screen provides the following options:Note: The context-sensitive soft keys change based on the selecte

Advanced features347Figure 72 on page 347 displays the message to select the destination folder.Figure 72: Select destinationThe following are the opt

Advanced features348Figure 73: File Manager Select Destination screenNote: The context-sensitive soft keys change based on the selected item on the s

Advanced features349Notes on File ManagerGeneral notes for File Manager are as follows:• Selection of the .. item (or Back context-sensitive soft key)

Welcome35AudioPress the Audio context-sensitive soft key to access the following features:Tones• Ring Pattern— Select test patterns from 1 to 8• Al

Advanced features350image file copies the images directory of the flash file system on the IP Deskphone.• A success message appears on the screen disp

Advanced features351Scenario 2 - If you want to copy the ring tone from the IP Deskphone into the USB drive:• Log into the device and plug the USB fla

Visual indicators352Visual indicatorsThe IP Deskphone uses visual indicators or cues to indicate incoming calls and messages. The display icons on the

Visual indicators353Do Not DisturbCall ForwardSpeed Dial listSend IMInstant MessagingNew, UnreadReadReplied toInboxIncoming Call AnsweredIncoming Call

Visual indicators354Visual Alerter/Message Waiting IndicatorsThe red LED light at the top right of the IP Deskphone lights to indicate incoming calls

Visual indicators355Table 19 on page 355 lists the visual indicator and the LED status.Table 19: Visual Alerter/Message Waiting Indicator LED Visual i

Visual indicators356

Multi-Level Precedence and Preemption357Multi-Level Precedence and Preemption OverviewThe Multi-Level Precedence and Preemption (MLPP) service functio

Multi-Level Precedence and Preemption358Other MLPP service featuresThe MLPP service also includes the following features:• Call Origination Busy• Re-a

Multi-Level Precedence and Preemption359Making a call with MLPPIf your IP Deskphone is configured for MLPP, the display screen is enhanced for making

Welcome36AudioVoice• Set the volume for the following:— Handset Volume— Headset Volume— Handsfree VolumeCodecsSelect the Audio Codecs:• G722 (wideba

Multi-Level Precedence and Preemption360and you can select the precedence of the call by pressing the Prec soft key.Note: You can press the Good-bye k

Multi-Level Precedence and Preemption361Figure 77: Options menu2. Use the up and down navigation keys to select Precedence Level and then press the Se

Multi-Level Precedence and Preemption3623. Use the up and down navigation keys to select the desired precedence level and then press the Select soft k

Multi-Level Precedence and Preemption363Figure 80: Outgoing callMaking an MLPP call using Inbox/Outbox, Address Book, and Friends ListYou can place a

Multi-Level Precedence and Preemption364Making an MLPP call from a received Instant Message1. Navigate to the Instant Message (IM) inbox by pressing t

Multi-Level Precedence and Preemption365Figure 82: IM display4. Press the Call soft key.The IP Deskphone displays the off-hook screen containing the a

Multi-Level Precedence and Preemption3665. Press the Prec soft key and navigate to the desired precedence.6. Press the Select soft key to select the d

Multi-Level Precedence and Preemption367Incoming calls with precedenceFour types of incoming calls with precedence can be displayed.1. Precedence call

Multi-Level Precedence and Preemption368Figure 85: Incoming precedence call with subjectIncoming redirected precedence call displayThe first line of t

Multi-Level Precedence and Preemption369Consultative transferWhen doing a consultative call transfer, the Call Server does not know if the precedence

Welcome37Bluetooth Setup• Enable Bluetooth (enable or disable)• To unpair Device select UnPair.If Bluetooth is enabled, select: • Search devices (IP D

Multi-Level Precedence and Preemption370Example:There are 4 incoming calls in the following order and you have not gone off-hook:1. Caller A, Flash (o

Multi-Level Precedence and Preemption371Order of call preemptionThe following is the order of call preemption:1. the lowest precedence call 2. If ther

Multi-Level Precedence and Preemption372While a call is on hold1. Preemption tone is played through the Handsfree speaker for three seconds.2. The pre

Multi-Level Precedence and Preemption373Figure 86: Preemption acknowledgement screenExternal preemptionThe IP Deskphone supports preemption from exter

Multi-Level Precedence and Preemption374The following table describes the IP Deskphone behaviors that occur when receiving a call from an external sou

Multi-Level Precedence and Preemption375Call Origination BusyWhen Call Origination Busy is enabled, incoming calls are prevented from disturbing you w

Multi-Level Precedence and Preemption376Incoming call while dialling outbound number + one free call appearance lineWhen you enter the first digit or

Multi-Level Precedence and Preemption377Incoming call while dialing outbound number + held call with priority lower then incoming callWhen you enter t

Multi-Level Precedence and Preemption378• you decide to cancel dialing and the IP Deskphone goes back to the idle screen again. This allows the incomi

Multi-Level Precedence and Preemption379Conference call (Ad-hoc conference)Available. The precedence level of the conference is the greatest of all th

Welcome38ActivateThe Activate context-sensitive soft key appears when the call is not active. The most common usage of this key is when the call displ

Multi-Level Precedence and Preemption380

Quick reference381Quick referenceThis section provides a quick reference guide for the Avaya 1140E IP Deskphone. See the following sections for more i

Quick reference382Access your outbox to view all calls made and to place a call to a previously called contact.Access your address book to view, add o

Quick reference383Note: The abc/123 context-sensitive soft key toggles between alphabetic and numeric input. When the context-sensitive soft key label

Quick reference3841. Press the Services hard key and then select Logout.2. Press the abc/123 context-sensitive soft key to toggle between alphabet and

Quick reference385To make an emergency call, logging on is not required. Choose one of the following options:• Lift the Handset and dial the emergency

Quick reference386Context-sensitive soft keysThe following context-sensitive key menus are provided below:• “Idle phone display” on page 386• “Active

Quick reference387When you press the More… context-sensitive soft key for the third time, you return to the first menu list.A description of the conte

Quick reference388RetrveRetrieve parked calls (local and server parked calls only).ScrnSvrActivate the screensaver (only if the screensaver feature is

Quick reference389Active call displayWhen you press the More… context-sensitive soft key for the third time, you return to the first menu list.A descr

Welcome39More…• If you press the More… context-sensitive soft key once from the first menu list, you access the following context-sensitive soft keys:

Quick reference390Display screen iconsThe table below provides a list of the following display screen icons:• Call state—Icons to indicate the Call st

Quick reference391On hookOn the phoneOn holdCall ForwardDo Not DisturbOutgoing call, Incoming call (ringing)Missed callInstant messaging IconNew, unre

Quick reference392Incoming Call AnsweredIncoming Call, Missed, NewIncoming Call, Missed, ReviewedPresence IconTer mi na t edConnected Inactive (only a

Third party terms393Third party termsThird Party Terms for Avaya 11xx 12xx sw release 3.0 thru 4.0 (Aug - Nov 2010)Certain portions of the product (&q

Third party terms394 * National Center for Biotechnology Information * * This software/database is a "United States Government Wor

Third party terms395allowed. Preamble The licenses for most software are designed to take away your freedom to share and change it. By contrast, the G

Third party terms396portion of it, either verbatim or with modifications and/or translated into another language. (Hereinafter, translation is include

Third party terms397Thus, it is not the intent of this section to claim rights or contest your rights to work written entirely by you; rather, the int

Third party terms398have not signed it. However, nothing else grants you permission to modify or distribute the Program or its derivative works. These

Third party terms399incorporates the limitation as if written in the body of this License. 9. The Free Software Foundation may publish revised and/or

Revision history4June 2008Standard 03.08. This document is up-issued to support SIP Firmware for IP Phone 1140E Release 2.0July 2007Standard 02.03. Th

Welcome40ParkPress the Park context-sensitive soft key to park the current call to the server or another user (not available for all call servers).Ret

Third party terms400Terms to Your New Programs If you develop a new program, and you want it to be of the greatest possible use to the public, the bes

Third party terms401ZlibThe following component is licensed under zlib license:Zlib 1.2.1Zlib License/* zlib.h -- interface of the 'zlib' ge

Third party terms402COPYRIGHT NOTICE, DISCLAIMER, and LICENSE:If you modify libpng you may insert additional notices immediately following this senten

Third party terms403 Greg Roelofs Tom Tannerlibpng versions 0.5, May 1995, through 0.88, January 1996, are Copyright (c) 1995, 1996 Guy Eric Schal

Third party terms404Libpng is OSI Certified Open Source Software. OSI Certified Open Source is a certification mark of the Open Source Initiative.Gle

Third party terms405HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE)

Third party terms406USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABIL

Third party terms407We specifically permit and encourage the use of this software as the basis of commercial products, provided that all warranty or l

Third party terms408

Terms you should know409Terms you should know3-way CallThe 3-way Call feature joins two calls on your IP Deskphone into one 3-way call. You and the ot

Welcome41Prefs2. Audio—use to adjust tones and volume settings, to configure a USB headset, and to access the Bluetooth wireless technology setup.3. F

Terms you should know410Category 5e (Cat5e)Most Cat5 cable manufactured after 1996 also supports 1000BaseT (GigE) installations, and is designated Cat

Terms you should know411Enter keyThe center key of the Navigation Cluster key is used to select menu items and to confirm changes. The Enter key dupli

Terms you should know412IndicatorThis is an LCD or an LED signal that indicates the status of a feature by the flash, blink, steady on, or off.Message

Terms you should know413Quit keyThis is a fixed key you use to exit an active menu.Ringback/ring toneThis is a sound indicating that a call you make i

Terms you should know414Visual Alerter/Message Waiting indicatorThis is an LCD or an LED signal that flashes to indicate that a message is waiting or

Index415IndexSymbols# Ends Dialing 67Numerics3-way calling 221AAction key 34, 211Active Call features 210Address Book 84, 162Advance system features 3

Index416411Expansion Module for Avaya 1100 Series IP Deskphones 243External preemption 373FFeature interactions with MLPP 378Feature key auto-programm

Index417NNavigation key 20, 44Network Menu 316OOff-hook dialing 138On hold 212On-hook dialing 140Outbox key 23Outgoing call privacy 277PPark Call 232P

Index418VVisual Alerter 21, 354Visual indicators 352Voice Mail 27, 230Volume adjustment 96Volume control 19

Welcome42Prefs6. Network—use to access the following:—Server Settings— Device Settings— Diagnostics— Disable screensaver— Licensing—Lock7. USB Locks—u

Welcome43Navigation keysThis section provides information about keys you can use to navigate within the menus of your Avaya 1140E IP Deskphone.Note:

Welcome44Table 4 on page 44 describes the navigation keys and their functions.Table 4: Navigation keys and functions (Part 1 of 2)Key FunctionNavigati

Welcome45Using a USB MouseThe Avaya 1140E IP Deskphone is equipped with a USB port in which you can connect a USB mouse. You can use the USB mouse to

Welcome46menu item to activate it or click on the item to highlight it. For example, you can click the View context-sensitive soft key label to open t

Welcome47Secure connectionCall security is identified by the presence of a security icon (padlock) that is displayed on the IP Deskphone screen.Afte

Welcome48Figure 8: Example of a secure connection during an active call

Regulatory and safety information49Regulatory and safety informationThis equipment has been tested and found to comply with the limits for a Class B d

Contents5ContentsWelcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15Basic features . . . . . . . . . . . . .

Regulatory and safety information50• This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipm

Regulatory and safety information51Table 6 lists Safety compliance for various jurisdictions.European Community EN 55022 Class B Emissions: Informati

Regulatory and safety information52Other US/Canada: Hearing Aid Compatibility (HAC) as per FCC Part 68This equipment complies with the CE Marking requ

Using your IP Deskphone53Using your IP DeskphoneAfter you familiarize yourself with the IP Deskphone features, you can start to use the IP Deskphone.G

Using your IP Deskphone54Before you beginConnecting the componentsFigure 9 on page 55 shows the connections on the Avaya 1140E IP Deskphone.CAUTIONDam

Using your IP Deskphone55Figure 9: IP Deskphone connectionsInstall your IP Deskphone by completing the following procedures in the order listed:• “Rem

Using your IP Deskphone56• “Wall-mounting the IP Deskphone (optional)” on page 61Figure 10: Wall-mount leverRemoving the stand coverTo access the cabl

Using your IP Deskphone57Figure 11: Remove the stand coverConnecting the AC power adapter (optional)Your IP Deskphone supports AC power and Power over

Using your IP Deskphone581. Form a small bend in the cable.2. Thread the adapter cord through the channels in the stand.To use PoE, your connected LAN

Using your IP Deskphone59Connecting the headset (optional)Perform the following procedure to connect the optional headset to the IP Deskphone.1. On th

Contents6Connecting the LAN ethernet cable . . . . . . . . . . . . . . . . . 60Installing additional cables . . . . . . . . . . . . . . . . . . .

Using your IP Deskphone60Perform the following procedure to select a headset.1. Press Prefs.2. Select Audio.3. Select Headset Type.Connecting the LAN

Using your IP Deskphone61Installing additional cablesIf applicable, you can plug an optional USB device such as a USB mouse or a USB keyboard into you

Using your IP Deskphone62Method A: 1. Press the wall-mount lever, and pull the IP Deskphone away from the stand, as shown in Figure 13 on page 63. 2.

Using your IP Deskphone63Figure 13: Rotate the IP Deskphone into the wall mount position.Method B: 1. Attach the 15-cm (6-inch) CAT5e cable. 2. Positi

Using your IP Deskphone64Attention: To add an Expansion Module for Avaya 1100 Series IP Deskphones, see Expansion Module for Avaya 1100 Series IP Desk

Using your IP Deskphone65You can use the following methods to enter and edit text on your IP Deskphone:• “Entering text using the IP Deskphone dialpad

Using your IP Deskphone66• To enter the next letter, press the dialpad key 6 twice to cycle to the letter r.When entering alphanumeric information, th

Using your IP Deskphone67Note: No letters are associated with the 0 key.Enabling and disabling the # Ends Dialing featureYou can enable the IP Deskph

Using your IP Deskphone68To disable the # Ends Dialing feature:Prefs1. To turn off # Ends Dialing, press the Prefs context-sensitive soft key, and the

Using your IP Deskphone69Configuring the dialpad to alphanumeric dialingTo eliminate the need to press the abc/123 context-sensitive soft key when you

Contents7Configuring the Backlight Screensaver . . . . . . . . . . . . . . . . . 92Configuring Menu Auto back-out . . . . . . . . . . . . . . .

Using your IP Deskphone70Entering text using the USB keyboardYou can connect a USB keyboard to the USB port of your IP Deskphone to enter text and num

Using your IP Deskphone71F8 Volume UpF9 MuteF10 HoldF11 HeadsetF12 HandsfreeBreak Goodbye (Release)Backspace Left arrow of Navigation ClusterArrow Lef

Accessing the IP Deskphone72Accessing the IP Deskphone You require a log on ID and a password to log on to a server with your IP Deskphone.Logging onW

Accessing the IP Deskphone73the first time you use your IP Deskphone, you need to complete some of the following procedures:• “Automatic login” on pag

Accessing the IP Deskphone74Note: Check with your system administrator before editing or changing domains.To change the domain:Password protection fo

Accessing the IP Deskphone75administrator password, you can use the editing domain option for both the Current Domain state and Domain List state.Afte

Accessing the IP Deskphone76 To change the language:Logging on to your Avaya 1140E IP DeskphoneYou need to log on to your Avaya 1140E IP Deskphone whe

Accessing the IP Deskphone77Note: The IP Deskphone retains the previous user logon ID, which appears after the ID prompt whenever the IP Deskphone re

Accessing the IP Deskphone78abc3. Press the Login context-sensitive soft key.If Authentication is enabled by your system administration, you are prese

Accessing the IP Deskphone794. Enter your password by using the dialpad.Note 1: When you enter your password, the last character entered appears. How

Contents8Answering an incoming call . . . . . . . . . . . . . . . . . . . . . . . . . 151Redirecting an incoming call . . . . . . . . . . . . . .

Accessing the IP Deskphone80Configuring the duration of the loginAfter you enter your logon ID and password the Duration screen appears. You can enter

Accessing the IP Deskphone81Logging on multiple user accountsThe IP Deskphone has a multiuser feature that allows multiple SIP user accounts to be act

Accessing the IP Deskphone82•Press the No context-sensitive soft key to switch to Permanent logon.• Press the Quit key to dismiss the log out prompt a

Accessing the IP Deskphone83 User ProfileYour User Profile contains your specific settings and data. You are prompted to create a User Profile the fir

Accessing the IP Deskphone84Overwriting your personal Address BookWhen an address book exists on a call server, such as an address book for a specific

Accessing the IP Deskphone85Figure 16: Logon confirmation screenLogging off from the IP DeskphoneTo log off from the IP Deskphone:1. Press the Service

Accessing the IP Deskphone86Logging off multiple user accountsThe IP Deskphone has a multiuser feature that allows multiple SIP user accounts to be ac

Accessing the IP Deskphone87state. After the connection is established, the call can be disconnected only by an operator. If you hang up after the con

Accessing the IP Deskphone88Location informationWhen you make an emergency call, the IP Deskphone provides the PSAP with the location information of t

Accessing the IP Deskphone89Figure 18: Phone location displayYou can obtain location information only if it has been configured on your system.

Contents9Call Outbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192Accessing the Call Outbox . . . . . . . . . . . .

Configuring the Avaya 1140E IP Deskphone90Configuring the Avaya 1140E IP DeskphoneYou can adjust a few settings of the Avaya 1140E IP Deskphone to con

Configuring the Avaya 1140E IP Deskphone91Creating the idle screen text displayYou can create a text to display on the screen, while the phone is idle

Configuring the Avaya 1140E IP Deskphone92Configuring the Backlight ScreensaverTo configure the amount of time the LCD screen remains backlit: 4. Choo

Configuring the Avaya 1140E IP Deskphone93Configuring Menu Auto back-outYou can use the Menu Auto back-out feature to configure the time interval requ

Configuring the Avaya 1140E IP Deskphone94Note: When you enter the Auto back-out menu, the current configuration for the Menu Auto back-out time is p

Configuring the Avaya 1140E IP Deskphone95Selecting a ring patternYou can use the ring pattern feature to select the ring pattern for an incoming call

Configuring the Avaya 1140E IP Deskphone96Adjusting the volumeYou can adjust the volume of the IP Deskphone for the following:• Ring Volume• Handset V

Configuring the Avaya 1140E IP Deskphone972. To adjust the ring volume of an incoming call do one of the following:— Press the Left/Right navigation k

Configuring the Avaya 1140E IP Deskphone98Adjusting the volume of the Handset, headset, and Handsfree modeYou can adjust the volume for the handset, h

Configuring the Avaya 1140E IP Deskphone99You can adjust the headset volume on the IP Deskphone.To adjust the headset volume: You can adjust the hands