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Chapter 7 The TSP Configuration Tool
CPSEE_TSP500 User Guide Version 4.0 Page 7-9
This document is confidential and proprietary to SER Solutions and is not for external use.
Configuring the System
The first thing that must be done is the initialization of the system configura-
tion. Without doing this, the system cannot run.
Accessing Configuration Tool
To access the Configuration Tool, you must log into the system using the
“tspcfg” user (the password is the same as the user name).
• Enter Login: tspcfg
• Enter Password: tspcfg. A warning is displayed asking if you really want
to configure the system.
• Enter “y” for Yes.The Configurator Menu displays.
Configurator Menu
This is the main menu for the configuration tool.
Table 7-6: Configurator Menu Items.
Option Description
1 Initialize Configuration Creates country specific and system configuration
files
2 Edit/View Configuration Allows changes to system configuration.
3 Download Configuration Downloads NMS configuration files.
4 Restore Configuration Restores previously saved set of configuration files.
- CPSEE_TSP500 1
- User Guide 1
- Table of Contents 3
- Introduction to This Guide 10
- Document Conventions 11
- Chapter 1 Overview 12
- System Capacity 14
- TSP System Connections 16
- Chapter 2 TSP User Procedures 17
- Board in the TSP to shutdown 18
- Rebooting the CPSEE_TSP500 19
- To Exit the Admin_Terminal 20
- To Stop the CPSEE_TSP500 20
- Auto Booting the TSP 21
- • Logging Into TSP 23
- • The Main Menu 23
- • The TSP Configuration Menu 23
- Logging Into TSP 24
- The Main Menu 25
- Admin Terminal 26
- The TSP Configuration Menu 27
- Table 3-2: ISDN Options 29
- View ISDN Configurations 34
- Configuring the Syslog 35
- Select System Tools 36
- AgTrace_3073 37
- BoardInfo 37
- CAS Signals 37
- ISDN Trace 38
- View Trace File 38
- View the Trunks File 39
- Trunk Type 40
- Trunk Board Number 40
- Trunk Variant 40
- Trunk Wait for First Digit 41
- Trunk Wait for Digit 41
- Restarting Protocols 45
- Graceful Campaign Close 46
- Integrated Recording Feature 47
- Agentless Campaign - Feature 48
- Caller ID Name - Feature 50
- Personnel Ring Back - Feature 53
- New TUT FIles 55
- Billing Codes - Feature 57
- New Country - Feature 59
- Silent Coaching - Feature 60
- Bad Example: 62
- Good Example: 62
- Keyword Default 68
- Terminal 68
- New Commands 69
- • List of Commands 71
- List of Commands 73
- Syntax: call <span #> 74
- Table 5-1: Bug Traces 74
- CAPTURE_TNUM 75
- CAPTURE_TRK_AUD 75
- Option Description 76
- Previously disabled confer 78
- (See the “disable” command 78
- HTRUNK (ht) 79
- INBOUND (inb) 79
- Table 5-3: Install Flags 80
- LICENSE (lic) 81
- Category Description 82
- Installing Music-On-Hold 83
- OPTIONS (opt) 84
- Table 5-6: Option Flags 85
- POISSON 86
- Table 5-8: Poisson syntax 87
- QCHECK (qc) 88
- QMSG (qm) 92
- QPORT (qp) 93
- Recording Required 94
- Record 1 Minute Snippets 94
- Use Closing Threads 94
- Use VCE instead of ADI 94
- RECSTATE 95
- RECORD (rec) 96
- SHOW (sho) 97
- Table 5-17: show dstation 100
- Table 5-18: show errors 100
- Example: 101
- Command Description 103
- Column Description 104
- SILENCE_TIME 105
- SILENCE_DB 105
- SLOTS (sl) 106
- SPSTUFF (sp) 108
- STATUS (st) 108
- TONE_TIME 111
- TRSTUFF (tr) 111
- VOICE_LEAKAGE 113
- VOICE_LENGTH 113
- VOICE_NOISE 114
- VOICE_RATIO 114
- VOICE_TIME 114
- Common Directory 116
- Key Words of Dialing Rules 119
- ANSM_USETONE 120
- AREACODE_DIGITS 120
- AUTO_LOG 319 121
- DEFAULT_BILLING 122
- DEVICES_PER_THREAD 123
- INTRUSION_TONE 125
- IVR_TRUNKS 125
- LOCAL_AREACODE_00 125
- Only one area code can be 126
- LOCAL_AREACODE_<#> 126
- MONITOR_ONLY 127
- MONITOR_ASSIGN 127
- NAI_ZERO 127
- NUM_STATIONS 127
- NUM_TRUNKS 128
- OUTBOUND_DIGITAL_TRUNKS 128
- PAMD_METHOD 128
- RECEIVE_PORT 128
- REVERSE_STATIONS 128
- RNA_EXTEND_TIME 129
- RULE_0 through RULE_4 129
- THIRD_PARTY 130
- TONE_FREQ 450 130
- TRUNK_IDLE_TIME 132
- USE_SILENT_COACHING 132
- VOICE_ANSM_LENGTH 132
- WAIT_FOR_SUPERVISION 134
- Configuration Tool Overview 136
- Using the Configuration Tool 137
- Configuration Files 138
- NMS Downloadable 140
- Module (DLM) 140
- Line Codes 141
- Framing Types 141
- Card Type Selection 142
- Configuring the System 143
- Initialize Configuration 144
- Trunk Information 146
- Station Information 147
- Edit/View Configuration 148
- Card Information 149
- Displaying the Configuration 151
- Displaying Card Layout 152
- Saving a Configuration 152
- Warning! 153
- Download Configuration 154
- Restore Configuration 154
- CG 6500C-0L/8TE card 167
- Chapter 8 TSPLogger 175
- Overview 176
- Description 177
- Configuration 178
- SYSLOG_NAME 179
- SYSLOG Viewers 180
- TSP Control 181
- TspRelay 186
- Chapter 9 Intrusion Tone 189
- Overview: 190
- Implementing Intrusion Tone 191
- Using Intrusion Tone 192
- Chapter 10 TSP Lights 193
- The TSP Light Display 194
- • Mounting the External Drive 195
- Mounting the External Drive 197
- • Introduction 199
- Introduction 200
- RAM Disk 201
- Recording Server 201
- Disk Monitor Daemon 202
- Recording Resource Manager 202
- Appendix A Troubleshooting 207
- Common Questions 208
- Common Questions on Caller ID 209
- Instructions 210
- Manual dial 4-23 213
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