Avaya BCM Programming Guida Utente

Enterprise Edge Programming Operations Guide

x ContentsEnterprise Edge Programming Operations Guide P0908508 Issue 02,",-$=! 3$!$*).;+

100 Configuring Telephony ResourcesEnterprise Edge Programming Operations Guide P0908508 Issue 02Trunk type  1<!%

Configuring Telephony Resources 101P0908508 Issue 02 Enterprise Edge Programming Operations GuideLine type !&

102 Configuring Telephony ResourcesEnterprise Edge Programming Operations Guide P0908508 Issue 02Dial mode/!

Configuring Telephony Resources 103P0908508 Issue 02 Enterprise Edge Programming Operations GuideAuto privacy $!

104 Configuring Telephony ResourcesEnterprise Edge Programming Operations Guide P0908508 Issue 02Link at CO=!:17ƒ

Configuring Telephony Resources 105P0908508 Issue 02 Enterprise Edge Programming Operations Guide62!"

106 Configuring Telephony ResourcesEnterprise Edge Programming Operations Guide P0908508 Issue 02Name A:B

Configuring Telephony Resources 107P0908508 Issue 02 Enterprise Edge Programming Operations GuideTelco featuresVoice Message center)"

108 Configuring Telephony ResourcesEnterprise Edge Programming Operations Guide P0908508 Issue 02Restriction filters!-

Configuring Telephony Resources 109P0908508 Issue 02 Enterprise Edge Programming Operations Guide&C $S.

P0908508 Issue 02 Enterprise Edge Programming Operations GuideAbout this document =!!$!$C9

110 Configuring Telephony ResourcesEnterprise Edge Programming Operations Guide P0908508 Issue 02TipsExercise caution when removing overrides

Configuring Telephony Resources 111P0908508 Issue 02 Enterprise Edge Programming Operations GuideServices -

112 Configuring Telephony ResourcesEnterprise Edge Programming Operations Guide P0908508 Issue 02$-=

Configuring Telephony Resources 113P0908508 Issue 02 Enterprise Edge Programming Operations Guide.!!

114 Configuring Telephony ResourcesEnterprise Edge Programming Operations Guide P0908508 Issue 02.! )=

Configuring Telephony Resources 115P0908508 Issue 02 Enterprise Edge Programming Operations Guide%!

116 Configuring Telephony ResourcesEnterprise Edge Programming Operations Guide P0908508 Issue 02Call by Call Service routing =

Configuring Telephony Resources 117P0908508 Issue 02 Enterprise Edge Programming Operations GuideProgramming the PRI routing table !

118 Configuring Telephony ResourcesEnterprise Edge Programming Operations Guide P0908508 Issue 02Wild card character!

Configuring Telephony Resources 119P0908508 Issue 02 Enterprise Edge Programming Operations GuideNormal route

12 About this documentEnterprise Edge Programming Operations Guide P0908508 Issue 02!!"1!CE &

120 Configuring Telephony ResourcesEnterprise Edge Programming Operations Guide P0908508 Issue 02 !

Configuring Telephony Resources 121P0908508 Issue 02 Enterprise Edge Programming Operations Guide6-"C/

122 Configuring Telephony ResourcesEnterprise Edge Programming Operations Guide P0908508 Issue 02Programming for least cost routing)"

Configuring Telephony Resources 123P0908508 Issue 02 Enterprise Edge Programming Operations Guide,"3

124 Configuring Telephony ResourcesEnterprise Edge Programming Operations Guide P0908508 Issue 02E !-"!

Configuring Telephony Resources 125P0908508 Issue 02 Enterprise Edge Programming Operations Guide8C 

126 Configuring Telephony ResourcesEnterprise Edge Programming Operations Guide P0908508 Issue 02Common settings-

Configuring Telephony Resources 127P0908508 Issue 02 Enterprise Edge Programming Operations GuideSchedule Start time Stop timeTipsStart and stop tim

128 Configuring Telephony ResourcesEnterprise Edge Programming Operations Guide P0908508 Issue 02System speed dial !

Configuring Telephony Resources 129P0908508 Issue 02 Enterprise Edge Programming Operations GuideC ,19-D% ( ?%

About this document 13P0908508 Issue 02 Enterprise Edge Programming Operations Guide $$) $$)

130 Configuring Telephony ResourcesEnterprise Edge Programming Operations Guide P0908508 Issue 02Passwords .

Configuring Telephony Resources 131P0908508 Issue 02 Enterprise Edge Programming Operations Guide ,5!DC ,?"

132 Configuring Telephony ResourcesEnterprise Edge Programming Operations Guide P0908508 Issue 02Call log passwords,!

Configuring Telephony Resources 133P0908508 Issue 02 Enterprise Edge Programming Operations GuideRoom condition password !

134 Configuring Telephony ResourcesEnterprise Edge Programming Operations Guide P0908508 Issue 02Time and date  

Configuring Telephony Resources 135P0908508 Issue 02 Enterprise Edge Programming Operations GuideGeneral settings;

136 Configuring Telephony ResourcesEnterprise Edge Programming Operations Guide P0908508 Issue 02Business name;-

Configuring Telephony Resources 137P0908508 Issue 02 Enterprise Edge Programming Operations GuideC ,&qu

138 Configuring Telephony ResourcesEnterprise Edge Programming Operations Guide P0908508 Issue 02 Attribute Description

Configuring Telephony Resources 139P0908508 Issue 02 Enterprise Edge Programming Operations GuidePark mode ,.1!

14 About this documentEnterprise Edge Programming Operations Guide P0908508 Issue 02Radio-frequency interferenceTelecommunication registration$!

140 Configuring Telephony ResourcesEnterprise Edge Programming Operations Guide P0908508 Issue 02Auto time & dateK!6

Configuring Telephony Resources 141P0908508 Issue 02 Enterprise Edge Programming Operations GuideMessage reply enhancement +!

142 Configuring Telephony ResourcesEnterprise Edge Programming Operations Guide P0908508 Issue 02Call log space,!!

Configuring Telephony Resources 143P0908508 Issue 02 Enterprise Edge Programming Operations GuideFacility)="

144 Configuring Telephony ResourcesEnterprise Edge Programming Operations Guide P0908508 Issue 02/"1. -

Configuring Telephony Resources 145P0908508 Issue 02 Enterprise Edge Programming Operations GuideD?>2 A2 BCAuto DN9

146 Configuring Telephony ResourcesEnterprise Edge Programming Operations Guide P0908508 Issue 02Private access code .-

Configuring Telephony Resources 147P0908508 Issue 02 Enterprise Edge Programming Operations Guide' :.

148 Configuring Telephony ResourcesEnterprise Edge Programming Operations Guide P0908508 Issue 02DN lengthsReceived number length -&quo

Configuring Telephony Resources 149P0908508 Issue 02 Enterprise Edge Programming Operations GuideNetwork Name Display$!$!

About this document 15P0908508 Issue 02 Enterprise Edge Programming Operations Guide2!?

150 Configuring Telephony ResourcesEnterprise Edge Programming Operations Guide P0908508 Issue 029!,:6

Configuring Telephony Resources 151P0908508 Issue 02 Enterprise Edge Programming Operations GuideC 5"!

152 Configuring Telephony ResourcesEnterprise Edge Programming Operations Guide P0908508 Issue 02 ,",-!!

Configuring Telephony Resources 153P0908508 Issue 02 Enterprise Edge Programming Operations Guide.,",.)

154 Configuring Telephony ResourcesEnterprise Edge Programming Operations Guide P0908508 Issue 02Programming Call by Call service selection.

Configuring Telephony Resources 155P0908508 Issue 02 Enterprise Edge Programming Operations GuideC  2  C ,

156 Configuring Telephony ResourcesEnterprise Edge Programming Operations Guide P0908508 Issue 02Hospitality Services (HS) admin set6!

Configuring Telephony Resources 157P0908508 Issue 02 Enterprise Edge Programming Operations GuideSet/room settings <

158 Configuring Telephony ResourcesEnterprise Edge Programming Operations Guide P0908508 Issue 02Alarm data 6!

Configuring Telephony Resources 159P0908508 Issue 02 Enterprise Edge Programming Operations GuideHunt groups ;!!

16 About this documentEnterprise Edge Programming Operations Guide P0908508 Issue 02Use of a music source)%CC,!:?

160 Configuring Telephony ResourcesEnterprise Edge Programming Operations Guide P0908508 Issue 02 !-$!

Configuring Telephony Resources 161P0908508 Issue 02 Enterprise Edge Programming Operations GuideC $=!!1*CC ,1

162 Configuring Telephony ResourcesEnterprise Edge Programming Operations Guide P0908508 Issue 02'C ,1#,"C 

Configuring Telephony Resources 163P0908508 Issue 02 Enterprise Edge Programming Operations GuideSetting the distribution mode 

164 Configuring Telephony ResourcesEnterprise Edge Programming Operations Guide P0908508 Issue 02C ,1/-D//>!$

Configuring Telephony Resources 165P0908508 Issue 02 Enterprise Edge Programming Operations GuideC ,1!7!48CC !

166 Configuring Telephony ResourcesEnterprise Edge Programming Operations Guide P0908508 Issue 02Companion ,!

Configuring Telephony Resources 167P0908508 Issue 02 Enterprise Edge Programming Operations GuideC "!DK7K

168 Configuring Telephony ResourcesEnterprise Edge Programming Operations Guide P0908508 Issue 02)="

Configuring Telephony Resources 169P0908508 Issue 02 Enterprise Edge Programming Operations GuideC ,1$CC ,1,

About this document 17P0908508 Issue 02 Enterprise Edge Programming Operations GuideRadio-frequency interferenceRisk of shock.Ensure the computer is

170 Configuring Telephony ResourcesEnterprise Edge Programming Operations Guide P0908508 Issue 02Cell radio neighbors "

Configuring Telephony Resources 171P0908508 Issue 02 Enterprise Edge Programming Operations GuideDirected Call PickupK/,

172 Configuring Telephony ResourcesEnterprise Edge Programming Operations Guide P0908508 Issue 02Telco features  

Configuring Telephony Resources 173P0908508 Issue 02 Enterprise Edge Programming Operations GuideSoftware keys 1

174 Configuring Telephony ResourcesEnterprise Edge Programming Operations Guide P0908508 Issue 02Package/Product Features & functionality

Configuring Telephony Resources 175P0908508 Issue 02 Enterprise Edge Programming Operations GuideHardware -

176 Configuring Telephony ResourcesEnterprise Edge Programming Operations Guide P0908508 Issue 02 2--).7*).8

Configuring Telephony Resources 177P0908508 Issue 02 Enterprise Edge Programming Operations GuideC ,&q

178 Configuring Telephony ResourcesEnterprise Edge Programming Operations Guide P0908508 Issue 02Low line/loop High line/loop:<!

Configuring Telephony Resources 179P0908508 Issue 02 Enterprise Edge Programming Operations GuideNSF Extension)0)!

18 About this documentEnterprise Edge Programming Operations Guide P0908508 Issue 02Software licensing,!7833#333 6!;!C6

180 Configuring Telephony ResourcesEnterprise Edge Programming Operations Guide P0908508 Issue 02Secondary reference $$/ +"

Configuring Telephony Resources 181P0908508 Issue 02 Enterprise Edge Programming Operations GuideC ,!!!!

182 Configuring Telephony ResourcesEnterprise Edge Programming Operations Guide P0908508 Issue 02C , !&q

Configuring Telephony Resources 183P0908508 Issue 02 Enterprise Edge Programming Operations Guide !/ )6&,!

184 Configuring Telephony ResourcesEnterprise Edge Programming Operations Guide P0908508 Issue 02

P0908508 Issue 02 Enterprise Edge Programming Operations GuideConfiguring Enterprise Edge Services -!!D

186 Configuring Enterprise Edge ServicesEnterprise Edge Programming Operations Guide P0908508 Issue 02E 6-!&E *+

Configuring Enterprise Edge Services 187P0908508 Issue 02 Enterprise Edge Programming Operations Guide /,.;"5!

188 Configuring Enterprise Edge ServicesEnterprise Edge Programming Operations Guide P0908508 Issue 02C 50-1'./C,1

Configuring Enterprise Edge Services 189P0908508 Issue 02 Enterprise Edge Programming Operations Guide "!!

About this document 19P0908508 Issue 02 Enterprise Edge Programming Operations Guide -""

190 Configuring Enterprise Edge ServicesEnterprise Edge Programming Operations Guide P0908508 Issue 02 DC 51

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192 Configuring Enterprise Edge ServicesEnterprise Edge Programming Operations Guide P0908508 Issue 02DNS settings /0-?

Configuring Enterprise Edge Services 193P0908508 Issue 02 Enterprise Edge Programming Operations Guide "

194 Configuring Enterprise Edge ServicesEnterprise Edge Programming Operations Guide P0908508 Issue 02 )!9?5!9?

Configuring Enterprise Edge Services 195P0908508 Issue 02 Enterprise Edge Programming Operations GuideAttribute Description

196 Configuring Enterprise Edge ServicesEnterprise Edge Programming Operations Guide P0908508 Issue 02 :60

Configuring Enterprise Edge Services 197P0908508 Issue 02 Enterprise Edge Programming Operations Guide :609"

198 Configuring Enterprise Edge ServicesEnterprise Edge Programming Operations Guide P0908508 Issue 02 )!!

Configuring Enterprise Edge Services 199P0908508 Issue 02 Enterprise Edge Programming Operations Guide&C ) 0"=!

20 About this documentEnterprise Edge Programming Operations Guide P0908508 Issue 02

200 Configuring Enterprise Edge ServicesEnterprise Edge Programming Operations Guide P0908508 Issue 02C 5?1

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202 Configuring Enterprise Edge ServicesEnterprise Edge Programming Operations Guide P0908508 Issue 02C %"

Configuring Enterprise Edge Services 203P0908508 Issue 02 Enterprise Edge Programming Operations GuideSNMP Community List, Manager List, and Trap Com

204 Configuring Enterprise Edge ServicesEnterprise Edge Programming Operations Guide P0908508 Issue 02 DC 5?

Configuring Enterprise Edge Services 205P0908508 Issue 02 Enterprise Edge Programming Operations Guide DC ) &a

206 Configuring Enterprise Edge ServicesEnterprise Edge Programming Operations Guide P0908508 Issue 02 !DC )"(

Configuring Enterprise Edge Services 207P0908508 Issue 02 Enterprise Edge Programming Operations GuideAttribute Description

208 Configuring Enterprise Edge ServicesEnterprise Edge Programming Operations Guide P0908508 Issue 02C )("=!!

Configuring Enterprise Edge Services 209P0908508 Issue 02 Enterprise Edge Programming Operations Guide(C )*  + "=!

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210 Configuring Enterprise Edge ServicesEnterprise Edge Programming Operations Guide P0908508 Issue 02 >DC 5?1

Configuring Enterprise Edge Services 211P0908508 Issue 02 Enterprise Edge Programming Operations GuideC ,1)"

212 Configuring Enterprise Edge ServicesEnterprise Edge Programming Operations Guide P0908508 Issue 02 !DC ) &

Configuring Enterprise Edge Services 213P0908508 Issue 02 Enterprise Edge Programming Operations Guide *).:;"DC 9

214 Configuring Enterprise Edge ServicesEnterprise Edge Programming Operations Guide P0908508 Issue 02C )'  -"=!

Configuring Enterprise Edge Services 215P0908508 Issue 02 Enterprise Edge Programming Operations Guide(C ) "++ "=!

216 Configuring Enterprise Edge ServicesEnterprise Edge Programming Operations Guide P0908508 Issue 02 >+"D

Configuring Enterprise Edge Services 217P0908508 Issue 02 Enterprise Edge Programming Operations Guide ","D

218 Configuring Enterprise Edge ServicesEnterprise Edge Programming Operations Guide P0908508 Issue 02 0:1+"

Configuring Enterprise Edge Services 219P0908508 Issue 02 Enterprise Edge Programming Operations Guide ,/&

22 Enterprise Edge OverviewEnterprise Edge Programming Operations Guide P0908508 Issue 026+2+7$$6+(8

220 Configuring Enterprise Edge ServicesEnterprise Edge Programming Operations Guide P0908508 Issue 02C 9 "=

Configuring Enterprise Edge Services 221P0908508 Issue 02 Enterprise Edge Programming Operations GuideC 9  "=

222 Configuring Enterprise Edge ServicesEnterprise Edge Programming Operations Guide P0908508 Issue 02C 9 '- + "=

Configuring Enterprise Edge Services 223P0908508 Issue 02 Enterprise Edge Programming Operations GuideAccess Bin Settings ,/

224 Configuring Enterprise Edge ServicesEnterprise Edge Programming Operations Guide P0908508 Issue 02 DC 51

Configuring Enterprise Edge Services 225P0908508 Issue 02 Enterprise Edge Programming Operations GuideServer Configuration -,

226 Configuring Enterprise Edge ServicesEnterprise Edge Programming Operations Guide P0908508 Issue 02Diagnostic Logging /:

Configuring Enterprise Edge Services 227P0908508 Issue 02 Enterprise Edge Programming Operations GuideVoice Mail *+-

228 Configuring Enterprise Edge ServicesEnterprise Edge Programming Operations Guide P0908508 Issue 02

P0908508 Issue 02 Enterprise Edge Programming Operations GuideConfiguring Management Settings !!D

Enterprise Edge Overview 23P0908508 Issue 02 Enterprise Edge Programming Operations GuideEnterprise Edge Companion Wireless $!$,!

230 Configuring Management SettingsEnterprise Edge Programming Operations Guide P0908508 Issue 02 !DC ,1% 

Configuring Management Settings 231P0908508 Issue 02 Enterprise Edge Programming Operations GuideAlarm Manager $!$!-

232 Configuring Management SettingsEnterprise Edge Programming Operations Guide P0908508 Issue 02

P0908508 Issue 02 Enterprise Edge Programming Operations GuideMaintenance6!!"

234 MaintenanceEnterprise Edge Programming Operations Guide P0908508 Issue 02Warm reset6"

Maintenance 235P0908508 Issue 02 Enterprise Edge Programming Operations Guide9"!!"1!!

236 MaintenanceEnterprise Edge Programming Operations Guide P0908508 Issue 02 =!DC )

Maintenance 237P0908508 Issue 02 Enterprise Edge Programming Operations Guide -2%=

238 MaintenanceEnterprise Edge Programming Operations Guide P0908508 Issue 02Performing a backup!"1!?!!

Maintenance 239P0908508 Issue 02 Enterprise Edge Programming Operations Guide?!C.

24 Enterprise Edge OverviewEnterprise Edge Programming Operations Guide P0908508 Issue 02Audio Messaging Interchange Specification (AMIS) Networking6

240 MaintenanceEnterprise Edge Programming Operations Guide P0908508 Issue 02 !?1

241P0908508 Issue 02 Enterprise Edge Programming Operations GuideEnterprise Edge system diagnostics and utilities $

242 Enterprise Edge Programming Operations Guide P0908508 Issue 02C !!!

243P0908508 Issue 02 Enterprise Edge Programming Operations GuideGraphs and tables$!$!-!

244 Enterprise Edge Programming Operations Guide P0908508 Issue 02 "CStatistical TableSample

245P0908508 Issue 02 Enterprise Edge Programming Operations Guide

246 Enterprise Edge Programming Operations Guide P0908508 Issue 02

247P0908508 Issue 02 Enterprise Edge Programming Operations Guide

248 Enterprise Edge Programming Operations Guide P0908508 Issue 02

249P0908508 Issue 02 Enterprise Edge Programming Operations GuideMIB II Information!!"$!$

Enterprise Edge Overview 25P0908508 Issue 02 Enterprise Edge Programming Operations GuideEnterprise Edge Unified Messaging$!$%+

250 Enterprise Edge Programming Operations Guide P0908508 Issue 02C+5"$D !5$C+-$D !)$

251P0908508 Issue 02 Enterprise Edge Programming Operations GuideC/D !5/#C/D -7!)/W

252 Enterprise Edge Programming Operations Guide P0908508 Issue 02QoS Graph CountersC 5D "">

Maintenance 253P0908508 Issue 02 Enterprise Edge Programming Operations GuideMaintenance programming for telephony resourcesK-+

254 MaintenanceEnterprise Edge Programming Operations Guide P0908508 Issue 02Module/port status+<!-

Maintenance 255P0908508 Issue 02 Enterprise Edge Programming Operations GuideC C !!*

256 MaintenanceEnterprise Edge Programming Operations Guide P0908508 Issue 02#C +C&C 4/!-

Maintenance 257P0908508 Issue 02 Enterprise Edge Programming Operations GuideC *C !

258 MaintenanceEnterprise Edge Programming Operations Guide P0908508 Issue 02C C)"!C 

Maintenance 259P0908508 Issue 02 Enterprise Edge Programming Operations GuideDisplay information on the items in the System Administration logK

26 Enterprise Edge OverviewEnterprise Edge Programming Operations Guide P0908508 Issue 02Unified Manager $!$%+!-

260 MaintenanceEnterprise Edge Programming Operations Guide P0908508 Issue 02Network event log 01-1!-

Maintenance 261P0908508 Issue 02 Enterprise Edge Programming Operations GuideC )%+"

262 MaintenanceEnterprise Edge Programming Operations Guide P0908508 Issue 02C -!&CC /

Maintenance 263P0908508 Issue 02 Enterprise Edge Programming Operations GuideHow to read an event message )-"?$-&

264 MaintenanceEnterprise Edge Programming Operations Guide P0908508 Issue 02 "CEvent

Maintenance 265P0908508 Issue 02 Enterprise Edge Programming Operations GuideEvent Message System RestartEvent Message System Restart

266 MaintenanceEnterprise Edge Programming Operations Guide P0908508 Issue 02Companion event messagesTable 1 Event messagesEvent message display Caus

Maintenance 267P0908508 Issue 02 Enterprise Edge Programming Operations GuideEvent message display CauseEvt:307-0109101 S5Evt:307-0109102 S5Evt:308-0

268 MaintenanceEnterprise Edge Programming Operations Guide P0908508 Issue 02Event message display CauseEvt:675 S5Evt:831 S5Evt:832 S5Evt:833 S5E

Maintenance 269P0908508 Issue 02 Enterprise Edge Programming Operations GuideEvent message display CauseEvt:849 S5Evt:850 S5Evt:851 S5Evt:852 S5E

Enterprise Edge Overview 27P0908508 Issue 02 Enterprise Edge Programming Operations GuideE Q-Q) !"D59"

270 MaintenanceEnterprise Edge Programming Operations Guide P0908508 Issue 02 ,!!0 -CE

Maintenance 271P0908508 Issue 02 Enterprise Edge Programming Operations GuideProvisioning%!

272 MaintenanceEnterprise Edge Programming Operations Guide P0908508 Issue 02Disable a PRI Channel.)""-?

Maintenance 273P0908508 Issue 02 Enterprise Edge Programming Operations GuideLine loopback test !"1!C#+&quo

274 MaintenanceEnterprise Edge Programming Operations Guide P0908508 Issue 02C !!!C !"

Maintenance 275P0908508 Issue 02 Enterprise Edge Programming Operations GuideE ,1"!-!''E ,1

276 MaintenanceEnterprise Edge Programming Operations Guide P0908508 Issue 02C CC "/ (CC )- %&qu

Maintenance 277P0908508 Issue 02 Enterprise Edge Programming Operations GuideCheck carrier failure alarmsC ,?% C 

278 MaintenanceEnterprise Edge Programming Operations Guide P0908508 Issue 02C CC  . 

Maintenance 279P0908508 Issue 02 Enterprise Edge Programming Operations GuideMetrics -"$!

28 Enterprise Edge OverviewEnterprise Edge Programming Operations Guide P0908508 Issue 02E ,%+!!!(E ,

280 MaintenanceEnterprise Edge Programming Operations Guide P0908508 Issue 026!""C%

P0908508 Issue 02 Enterprise Edge Programming Operations GuideTroubleshooting your Enterprise Edge system "!

282 Troubleshooting your Enterprise Edge systemEnterprise Edge Programming Operations Guide P0908508 Issue 02E !!

Troubleshooting your Enterprise Edge system 283P0908508 Issue 02 Enterprise Edge Programming Operations GuideC ,1"

284 Troubleshooting your Enterprise Edge systemEnterprise Edge Programming Operations Guide P0908508 Issue 02C 6+%!+

Troubleshooting your Enterprise Edge system 285P0908508 Issue 02 Enterprise Edge Programming Operations GuideC )%+?

286 Troubleshooting your Enterprise Edge systemEnterprise Edge Programming Operations Guide P0908508 Issue 02C ,1="

Troubleshooting your Enterprise Edge system 287P0908508 Issue 02 Enterprise Edge Programming Operations GuidePossible problem6"

288 Troubleshooting your Enterprise Edge systemEnterprise Edge Programming Operations Guide P0908508 Issue 02C ,2 "(+?

Troubleshooting your Enterprise Edge system 289P0908508 Issue 02 Enterprise Edge Programming Operations GuideC CC &q

Enterprise Edge Overview 29P0908508 Issue 02 Enterprise Edge Programming Operations GuideCChanging data views in the Unified ManagerK

290 Troubleshooting your Enterprise Edge systemEnterprise Edge Programming Operations Guide P0908508 Issue 02Selected lines reads “Not in service” or

Troubleshooting your Enterprise Edge system 291P0908508 Issue 02 Enterprise Edge Programming Operations GuideSolution)!!

292 Troubleshooting your Enterprise Edge systemEnterprise Edge Programming Operations Guide P0908508 Issue 02Problems with the auxiliary ringerC )

Troubleshooting your Enterprise Edge system 293P0908508 Issue 02 Enterprise Edge Programming Operations GuideC =! ƒfl¤

294 Troubleshooting your Enterprise Edge systemEnterprise Edge Programming Operations Guide P0908508 Issue 02 2!!

Troubleshooting your Enterprise Edge system 295P0908508 Issue 02 Enterprise Edge Programming Operations GuideE - D

296 Troubleshooting your Enterprise Edge systemEnterprise Edge Programming Operations Guide P0908508 Issue 02C $"!

Troubleshooting your Enterprise Edge system 297P0908508 Issue 02 Enterprise Edge Programming Operations GuideRemote feature code gets no responsePoss

298 Troubleshooting your Enterprise Edge systemEnterprise Edge Programming Operations Guide P0908508 Issue 02SolutionC *

Troubleshooting your Enterprise Edge system 299P0908508 Issue 02 Enterprise Edge Programming Operations GuideSolutionC ,1

Contents iiiP0908508 Issue 02 Enterprise Edge Programming Operations GuideContentsContents iiiChapter 1 About this document 11

30 Enterprise Edge OverviewEnterprise Edge Programming Operations Guide P0908508 Issue 02Enterprise Edge menuMenu descriptionsEnterprise Edge system

300 Troubleshooting your Enterprise Edge systemEnterprise Edge Programming Operations Guide P0908508 Issue 02Dialed feature code gets busy tonePossib

Troubleshooting your Enterprise Edge system 301P0908508 Issue 02 Enterprise Edge Programming Operations GuideLine pool access code gets ringbackPossi

302 Troubleshooting your Enterprise Edge systemEnterprise Edge Programming Operations Guide P0908508 Issue 02Solution)!

P0908508 Issue 02Enterprise Edge Programming Operations GuideAppendix A: Network ExamplesEnterprise Edge in a network)!"

304 Appendix A: Network ExamplesEnterprise Edge Programming Operations GuideP0908508 Issue 02,!-1DE 

Appendix A: Network Examples 305P0908508 Issue 02Enterprise Edge Programming Operations Guide !"-!!

306 Appendix A: Network ExamplesEnterprise Edge Programming Operations GuideP0908508 Issue 02Remote system access 

Appendix A: Network Examples 307P0908508 Issue 02Enterprise Edge Programming Operations GuideRemote access on a private network0!-

308 Appendix A: Network ExamplesEnterprise Edge Programming Operations GuideP0908508 Issue 02Security.!--!

Appendix A: Network Examples 309P0908508 Issue 02Enterprise Edge Programming Operations Guide/!"

Enterprise Edge Overview 31P0908508 Issue 02 Enterprise Edge Programming Operations GuideSystem !-

310 Appendix A: Network ExamplesEnterprise Edge Programming Operations GuideP0908508 Issue 029!?

Appendix A: Network Examples 311P0908508 Issue 02Enterprise Edge Programming Operations GuideDestination code numbering in a network2

312 Appendix A: Network ExamplesEnterprise Edge Programming Operations GuideP0908508 Issue 02)"?

Appendix A: Network Examples 313P0908508 Issue 02Enterprise Edge Programming Operations GuideHeading Parameter Setting

314 Appendix A: Network ExamplesEnterprise Edge Programming Operations Guide P0908508 Issue 02)0K1 

Appendix A: Network Examples 315P0908508 Issue 02 Enterprise Edge Programming Operations Guide !!$!

316 Appendix A: Network ExamplesEnterprise Edge Programming Operations Guide P0908508 Issue 02 !!

Appendix A: Network Examples 317P0908508 Issue 02 Enterprise Edge Programming Operations Guide)"?!-1

318 Appendix A: Network ExamplesEnterprise Edge Programming Operations Guide P0908508 Issue 02Heading Parameter Setting

Appendix A: Network Examples 319P0908508 Issue 02 Enterprise Edge Programming Operations GuideAdditional Configuration)=!?!&qu

32 Enterprise Edge OverviewEnterprise Edge Programming Operations Guide P0908508 Issue 02

320 Appendix A: Network ExamplesEnterprise Edge Programming Operations Guide P0908508 Issue 02)"-?$

Appendix A: Network Examples 321P0908508 Issue 02 Enterprise Edge Programming Operations Guide)/)/""

322 Appendix A: Network ExamplesEnterprise Edge Programming Operations Guide P0908508 Issue 02Enterprise Edge VoIP Gateway and M1 networking =

Appendix A: Network Examples 323P0908508 Issue 02 Enterprise Edge Programming Operations GuideD ).1

324 Appendix A: Network ExamplesEnterprise Edge Programming Operations Guide P0908508 Issue 02Heading Parameter Setting

Appendix A: Network Examples 325P0908508 Issue 02 Enterprise Edge Programming Operations Guide)=!?!"1

326 Appendix A: Network ExamplesEnterprise Edge Programming Operations Guide P0908508 Issue 02%"!"

Appendix A: Network Examples 327P0908508 Issue 02 Enterprise Edge Programming Operations GuideHeading Parameter Setting

328 Appendix A: Network ExamplesEnterprise Edge Programming Operations Guide P0908508 Issue 02Heading Parameter Setting

Appendix A: Network Examples 329P0908508 Issue 02 Enterprise Edge Programming Operations Guide !D

P0908508 Issue 02 Enterprise Edge Programming Operations GuideUsing Enterprise Edge Services !DE ).E /

330 Appendix A: Network ExamplesEnterprise Edge Programming Operations Guide P0908508 Issue 02E .-6&q

Appendix A: Network Examples 331P0908508 Issue 02 Enterprise Edge Programming Operations GuidePublic networkCall one or more Enterprise Edge telephon

332 Appendix A: Network ExamplesEnterprise Edge Programming Operations Guide P0908508 Issue 02; $!$?$$/ + /)/

Appendix A: Network Examples 333P0908508 Issue 02 Enterprise Edge Programming Operations GuidePrivate networkCall one or more Enterprise Edge telepho

334 Appendix A: Network ExamplesEnterprise Edge Programming Operations Guide P0908508 Issue 02Call Enterprise Edge and select tie lines to other node

Appendix A: Network Examples 335P0908508 Issue 02 Enterprise Edge Programming Operations GuideCall Enterprise Edge and select lines to the public net

336 Appendix A: Network ExamplesEnterprise Edge Programming Operations Guide P0908508 Issue 02Select T1 E&M trunks to the private network9

Appendix A: Network Examples 337P0908508 Issue 02 Enterprise Edge Programming Operations Guide "

338 Appendix A: Network ExamplesEnterprise Edge Programming Operations Guide P0908508 Issue 02PRI dialing plan example for 2-way DID 

P0908508 Issue 02 Enterprise Edge Programming Operations GuideAppendix B: ISDN OverviewWelcome to ISDN !!-"1

34 Using Enterprise Edge ServicesEnterprise Edge Programming Operations Guide P0908508 Issue 02IP Routing DE ).

340 Appendix B: ISDN OverviewEnterprise Edge Programming Operations Guide P0908508 Issue 02?-)

Appendix B: ISDN Overview 341P0908508 Issue 02 Enterprise Edge Programming Operations Guide !?

342 Appendix B: ISDN OverviewEnterprise Edge Programming Operations Guide P0908508 Issue 02 -"DE -,

Appendix B: ISDN Overview 343P0908508 Issue 02 Enterprise Edge Programming Operations GuideOutwats5C 

344 Appendix B: ISDN OverviewEnterprise Edge Programming Operations Guide P0908508 Issue 022-way DID.)"

Appendix B: ISDN Overview 345P0908508 Issue 02 Enterprise Edge Programming Operations GuideISDN standards compatibility$!$)/0!

346 Appendix B: ISDN OverviewEnterprise Edge Programming Operations Guide P0908508 Issue 02Program PRI resources!"

Appendix B: ISDN Overview 347P0908508 Issue 02 Enterprise Edge Programming Operations GuideC %,",7,",8-

348 Appendix B: ISDN OverviewEnterprise Edge Programming Operations Guide P0908508 Issue 02

P0908508 Issue 02 Enterprise Edge Programming Operations GuideAppendix C: Setting Up Remote Routers !!=!0

Using Enterprise Edge Services 35P0908508 Issue 02 Enterprise Edge Programming Operations Guide).!?

350 Appendix C: Setting Up Remote RoutersEnterprise Edge Programming Operations Guide P0908508 Issue 02C ,1#,"C 9 !

P0908508 Issue 02 Enterprise Edge Programming Operations GuideGlossaryAAbsorbLength6

352 GlossaryEnterprise Edge Programming Operations Guide P0908508 Issue 02Answer button6!"

Glossary 353P0908508 Issue 02 Enterprise Edge Programming Operations Guideautodial button6"?!?!-

354 GlossaryEnterprise Edge Programming Operations Guide P0908508 Issue 02AWG6CBB channel (Bearer channel):6)/0

Glossary 355P0908508 Issue 02 Enterprise Edge Programming Operations Guidebit error rate test: 61

356 GlossaryEnterprise Edge Programming Operations Guide P0908508 Issue 02Call Forward Override6

Glossary 357P0908508 Issue 02 Enterprise Edge Programming Operations GuideCall Queuing)--!?

358 GlossaryEnterprise Edge Programming Operations Guide P0908508 Issue 02Class of Service (COS) -"

Glossary 359P0908508 Issue 02 Enterprise Edge Programming Operations GuideDD channel (Data channel)6)/0!

36 Using Enterprise Edge ServicesEnterprise Edge Programming Operations Guide P0908508 Issue 02Static Routing$!$

360 GlossaryEnterprise Edge Programming Operations Guide P0908508 Issue 02Direct-dial6!

Glossary 361P0908508 Issue 02 Enterprise Edge Programming Operations GuideDN/"CDNS/0-Cdomain name 

362 GlossaryEnterprise Edge Programming Operations Guide P0908508 Issue 02EEmergency 911 dialing !"!"

Glossary 363P0908508 Issue 02 Enterprise Edge Programming Operations Guideexternal music source+Cexternal paging6

364 GlossaryEnterprise Edge Programming Operations Guide P0908508 Issue 02FTP !79 .8

Glossary 365P0908508 Issue 02 Enterprise Edge Programming Operations GuideHandsfree61!

366 GlossaryEnterprise Edge Programming Operations Guide P0908508 Issue 02Hold button "!!

Glossary 367P0908508 Issue 02 Enterprise Edge Programming Operations GuideI/C6""-CIETF)$ 1

368 GlossaryEnterprise Edge Programming Operations Guide P0908508 Issue 02internal number6"7/0"

Glossary 369P0908508 Issue 02 Enterprise Edge Programming Operations GuideIRQ Conflict --)>C5

Using Enterprise Edge Services 37P0908508 Issue 02 Enterprise Edge Programming Operations Guide$!$!!!1

370 GlossaryEnterprise Edge Programming Operations Guide P0908508 Issue 02Line Pool6!1=C:!!-

Glossary 371P0908508 Issue 02 Enterprise Edge Programming Operations GuideMailbox6!-$!$*+

372 GlossaryEnterprise Edge Programming Operations Guide P0908508 Issue 02M7208 telephone $!$+'4(!

Glossary 373P0908508 Issue 02 Enterprise Edge Programming Operations GuideNetwork DN6"!!")/01-!-

374 GlossaryEnterprise Edge Programming Operations Guide P0908508 Issue 02overlay.-Coverflow6-

Glossary 375P0908508 Issue 02 Enterprise Edge Programming Operations Guide$!""C !

376 GlossaryEnterprise Edge Programming Operations Guide P0908508 Issue 02Peripheral Component Interconnect (PCI) Slot1$!$

Glossary 377P0908508 Issue 02 Enterprise Edge Programming Operations GuidePre-dial6"1

378 GlossaryEnterprise Edge Programming Operations Guide P0908508 Issue 02Private to:!=-C

Glossary 379P0908508 Issue 02 Enterprise Edge Programming Operations GuideQQuality of Service (QoS)5)1?>

38 Using Enterprise Edge ServicesEnterprise Edge Programming Operations Guide P0908508 Issue 02)!$!$-/,.

380 GlossaryEnterprise Edge Programming Operations Guide P0908508 Issue 02Remind delay6!"!!

Glossary 381P0908508 Issue 02 Enterprise Edge Programming Operations Guideremote user$!$!

382 GlossaryEnterprise Edge Programming Operations Guide P0908508 Issue 02ROM (Read Only Memory)+!C5+

Glossary 383P0908508 Issue 02 Enterprise Edge Programming Operations GuideSSAPS=!!!CSaved Number Redial6

384 GlossaryEnterprise Edge Programming Operations Guide P0908508 Issue 02Set lock (telephone lock) "

Glossary 385P0908508 Issue 02 Enterprise Edge Programming Operations GuideStation Media Bay Module6!!-!

386 GlossaryEnterprise Edge Programming Operations Guide P0908508 Issue 02TAPI !6!!.)CTarget lines:

Glossary 387P0908508 Issue 02 Enterprise Edge Programming Operations GuideTime and date6!

388 GlossaryEnterprise Edge Programming Operations Guide P0908508 Issue 02Trunk Media Bay Module6!!-

Glossary 389P0908508 Issue 02 Enterprise Edge Programming Operations GuideUser FilterCUser Preferences6!

Using Enterprise Edge Services 39P0908508 Issue 02 Enterprise Edge Programming Operations GuideDomain Name Service (DNS) -7/08

390 GlossaryEnterprise Edge Programming Operations Guide P0908508 Issue 02%*).?!!*).-C 

P0908508 Issue 02 Enterprise Edge Programming Operations GuideIndex 391IndexNumerics344338338A143?3156318557554544261276138277138231

392 IndexEnterprise Edge Programming Operations Guide P0908508 Issue 029330830817917917918018018223924012630217116916917016916616

Index 393P0908508 Issue 02 Enterprise Edge Programming Operations Guide1263108014514513030613113113131027618318227627493D61138109

394 IndexEnterprise Edge Programming Operations Guide P0908508 Issue 02310148307145331310256254103306178178284105393939391922411

Index 395P0908508 Issue 02 Enterprise Edge Programming Operations Guide127261262264182144292144113F372842993062373503502092102102

396 IndexEnterprise Edge Programming Operations Guide P0908508 Issue 023634343538341339345340340346345344344J55L496419337187294

Index 397P0908508 Issue 02 Enterprise Edge Programming Operations Guide2712772582572532163161412492492552543021616N58345217330R337

398 IndexEnterprise Edge Programming Operations Guide P0908508 Issue 022112122112111661663027330527233827115531931931631982102137

Index 399P0908508 Issue 02 Enterprise Edge Programming Operations Guide21125142R14?171425710214813715170132154130147306306131146

iv ContentsEnterprise Edge Programming Operations Guide P0908508 Issue 02). ).5-- $!$).! #).

40 Using Enterprise Edge ServicesEnterprise Edge Programming Operations Guide P0908508 Issue 02Web Caching/Proxy$!$&

400 IndexEnterprise Edge Programming Operations Guide P0908508 Issue 023081271121271271261141121121141131271271271261261111853891

Index 401P0908508 Issue 02 Enterprise Edge Programming Operations Guide305305251283126144931402849380?80R9486878786868686878686

402 IndexEnterprise Edge Programming Operations Guide P0908508 Issue 02W44514950505076747374677068667373201239216404055109?11

Using Enterprise Edge Services 41P0908508 Issue 02 Enterprise Edge Programming Operations GuideSimple Network Management Protocol (SNMP)!0

42 Using Enterprise Edge ServicesEnterprise Edge Programming Operations Guide P0908508 Issue 02Quality of Service 

Using Enterprise Edge Services 43P0908508 Issue 02 Enterprise Edge Programming Operations GuideDiffServ Networks9/-1?$!$

44 Using Enterprise Edge ServicesEnterprise Edge Programming Operations Guide P0908508 Issue 026-"1%/.!

Using Enterprise Edge Services 45P0908508 Issue 02 Enterprise Edge Programming Operations Guide6!?!;C'3?

46 Using Enterprise Edge ServicesEnterprise Edge Programming Operations Guide P0908508 Issue 02)!>4 5"

Using Enterprise Edge Services 47P0908508 Issue 02 Enterprise Edge Programming Operations GuidePort Range Setting for Legacy Networks$!$

48 Using Enterprise Edge ServicesEnterprise Edge Programming Operations Guide P0908508 Issue 02 Relationship between the QoS Module and the VoIP QoS

Using Enterprise Edge Services 49P0908508 Issue 02 Enterprise Edge Programming Operations GuideLAN Connections $!$$<(4C

Contents vP0908508 Issue 02 Enterprise Edge Programming Operations GuideChapter 5 Configuring networking resources 63*$!$

50 Using Enterprise Edge ServicesEnterprise Edge Programming Operations Guide P0908508 Issue 02 0:1+"1!1?

Using Enterprise Edge Services 51P0908508 Issue 02 Enterprise Edge Programming Operations Guide...!=!"

52 Using Enterprise Edge ServicesEnterprise Edge Programming Operations Guide P0908508 Issue 02Backup WAN Links$!$!!+.

P0908508 Issue 02 Enterprise Edge Programming Operations GuideSetting up your Enterprise Edge system!

54 Setting up your Enterprise Edge systemEnterprise Edge Programming Operations Guide P0908508 Issue 02%!DE )

Setting up your Enterprise Edge system 55P0908508 Issue 02 Enterprise Edge Programming Operations Guide !$!$-).

56 Setting up your Enterprise Edge systemEnterprise Edge Programming Operations Guide P0908508 Issue 02001

Setting up your Enterprise Edge system 57P0908508 Issue 02 Enterprise Edge Programming Operations Guide "=DLog

58 Setting up your Enterprise Edge systemEnterprise Edge Programming Operations Guide P0908508 Issue 02 %+D 

Setting up your Enterprise Edge system 59P0908508 Issue 02 Enterprise Edge Programming Operations GuideC ."*1-

vi ContentsEnterprise Edge Programming Operations Guide P0908508 Issue 02,5! 4,! ! !

60 Setting up your Enterprise Edge systemEnterprise Edge Programming Operations Guide P0908508 Issue 02E !)-

Setting up your Enterprise Edge system 61P0908508 Issue 02 Enterprise Edge Programming Operations GuideE &*D -C 

62 Setting up your Enterprise Edge systemEnterprise Edge Programming Operations Guide P0908508 Issue 02 ,1)-1

P0908508 Issue 02 Enterprise Edge Programming Operations GuideConfiguring networking resources !!1

64 Configuring networking resourcesEnterprise Edge Programming Operations Guide P0908508 Issue 02Configuring LAN settingsK:60

Configuring networking resources 65P0908508 Issue 02 Enterprise Edge Programming Operations Guide,6!!!

66 Configuring networking resourcesEnterprise Edge Programming Operations Guide P0908508 Issue 02 -:60!DC :60

Configuring networking resources 67P0908508 Issue 02 Enterprise Edge Programming Operations GuideC 5-?1./.1,1

68 Configuring networking resourcesEnterprise Edge Programming Operations Guide P0908508 Issue 02 6060

Configuring networking resources 69P0908508 Issue 02 Enterprise Edge Programming Operations Guide 6060:

Contents viiP0908508 Issue 02 Enterprise Edge Programming Operations Guide, '& . (Chapter 7 Configuring Enterprise Edge Ser

70 Configuring networking resourcesEnterprise Edge Programming Operations Guide P0908508 Issue 02WAN Primary Link Frame Relay Parameters)

Configuring networking resources 71P0908508 Issue 02 Enterprise Edge Programming Operations Guide 609.

72 Configuring networking resourcesEnterprise Edge Programming Operations Guide P0908508 Issue 02 .*,DC 51

Configuring networking resources 73P0908508 Issue 02 Enterprise Edge Programming Operations GuideWAN Primary Link PPP parameters)...

74 Configuring networking resourcesEnterprise Edge Programming Operations Guide P0908508 Issue 02WAN Backup Summary Parameters 60

Configuring networking resources 75P0908508 Issue 02 Enterprise Edge Programming Operations Guide 1!60"1!

76 Configuring networking resourcesEnterprise Edge Programming Operations Guide P0908508 Issue 02WAN Backup Access Parameters60

P0908508 Issue 02 Enterprise Edge Programming Operations GuideConfiguring Telephony Resources  !!

78 Configuring Telephony ResourcesEnterprise Edge Programming Operations Guide P0908508 Issue 02Programming order !

Configuring Telephony Resources 79P0908508 Issue 02 Enterprise Edge Programming Operations GuideTerminals &SetsDN 221-528Line accessCapabilitiesN

viii ContentsEnterprise Edge Programming Operations Guide P0908508 Issue 02 21! 21!??!72%8

80 Configuring Telephony ResourcesEnterprise Edge Programming Operations Guide P0908508 Issue 02Terminals &Sets  @

Configuring Telephony Resources 81P0908508 Issue 02 Enterprise Edge Programming Operations Guide&C !/0"

82 Configuring Telephony ResourcesEnterprise Edge Programming Operations Guide P0908508 Issue 02 !DC ,?

Configuring Telephony Resources 83P0908508 Issue 02 Enterprise Edge Programming Operations GuideE 6!"&

84 Configuring Telephony ResourcesEnterprise Edge Programming Operations Guide P0908508 Issue 02 $!$!!=

Configuring Telephony Resources 85P0908508 Issue 02 Enterprise Edge Programming Operations Guide5.)".)!C.)

86 Configuring Telephony ResourcesEnterprise Edge Programming Operations Guide P0908508 Issue 02C ,' ?. C ,1.

Configuring Telephony Resources 87P0908508 Issue 02 Enterprise Edge Programming Operations GuideCall Forward ,9

88 Configuring Telephony ResourcesEnterprise Edge Programming Operations Guide P0908508 Issue 02C ,1!7/0#(8CC ,(

Configuring Telephony Resources 89P0908508 Issue 02 Enterprise Edge Programming Operations GuideC ,6 6"

Contents ixP0908508 Issue 02 Enterprise Edge Programming Operations Guide."+21+ 3."

90 Configuring Telephony ResourcesEnterprise Edge Programming Operations Guide P0908508 Issue 02 !DC ,?

Configuring Telephony Resources 91P0908508 Issue 02 Enterprise Edge Programming Operations GuideRestrictions!-1

92 Configuring Telephony ResourcesEnterprise Edge Programming Operations Guide P0908508 Issue 02 ?=!?

Configuring Telephony Resources 93P0908508 Issue 02 Enterprise Edge Programming Operations GuideFeature assignment )"",

94 Configuring Telephony ResourcesEnterprise Edge Programming Operations Guide P0908508 Issue 02Set log space:!"

Configuring Telephony Resources 95P0908508 Issue 02 Enterprise Edge Programming Operations GuideLines :

96 Configuring Telephony ResourcesEnterprise Edge Programming Operations Guide P0908508 Issue 02 !DC ,

Configuring Telephony Resources 97P0908508 Issue 02 Enterprise Edge Programming Operations Guide K1!

98 Configuring Telephony ResourcesEnterprise Edge Programming Operations Guide P0908508 Issue 02C ,&qu

Configuring Telephony Resources 99P0908508 Issue 02 Enterprise Edge Programming Operations GuideAttribute Description