
Preface 11
DDI MUX Installation Guide
Related publications
The following documents provide further information about the Business Communications
Manager base unit and related media bay modules, extension equipment, and the applications and
software on the system:
• Business Communications Manager 2.5 Programming and Operations Guide describes how to
program the Business Communications Manager equipment.
• The Business Communications Manager 2.5 Installation and Maintenance Guide describes
how to install and maintain a Business Communications Manager system.
How to get help
• USA and Canada
Authorized Distributors - ITAS Technical Support
Telephone: 1-800-4NORTEL (1-800-466-7835)
If you already have a PIN Code, you can enter Express Routing Code (ERC) 196#
If you do not yet have a PIN Code, or for general questions and first line support, enter ERC
338#
Website: http://www.nortelnetworks.com/itas/
email: naitas@nortelnetworks.com
Presales Support (CSAN)
Telephone: 1-800-4NORTEL (1-800-466-7835)
Use Express Routing Code (ERC) 1063#
• EMEA (Europe, Middle East, Africa)
Technical Support - CTAS
Telephone: 00800 800 89009 or 33 4 9296 1341
Fax: 33 49296 1598
email: emeahelp@nortelnetworks.com
• CALA (Caribbean & Latin America)
Technical Support - CTAS
Telephone: 1-954-858-7777
email: csrmgmt@nortelnetworks.com
• APAC (Asia Pacific)
Technical Support - CTAS
Telephone: +61 388664627
Fax: +61 388664644
email: asia_support@nortelnetworks.com
Commenti su questo manuale