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Business Communications
1
Manager 3.0
1
IP Telephony Configuration
1
Trademarks
2
Table of Contents
3
Chapter 4
5
Chapter 5
5
12 Tables
12
Before you begin
13
Symbols used in this guide
13
Text conventions
14
Acronyms
14
Preface 15
15
Related publications
16
How to get help
16
APAC (Asia Pacific)
17
Technical Support - CTAS
17
18 Preface
18
Chapter 1
19
Introduction
19
IP telephones and VoIP trunks
20
Figure 1 Network diagram
22
Telephones
23
Gatekeepers on the network
24
IP network
24
Key IP telephony concepts
25
Jitter Buffer
26
QoS routing
27
Chapter 2
29
Prerequisites checklist
29
Network devices
30
Network assessment
30
Resource assessment
31
Keycodes
33
Defining published IP address
35
NetVision wireless telephones
37
IP telephones
37
Chapter 3
39
Installing IP telephones
39
2 Select the General tab
41
Choosing a codec
42
Choosing a Jitter Buffer
43
Before installing
43
Using a 3-port switch
43
to move forward
46
Other troubleshooting tips
48
Configuring DHCP
49
IP telephony DHCP notes
50
Checking IP server status
52
Figure 7 IP Terminal status
53
Using the Hot Desking feature
57
Notes about Hot Desking
58
Customizing feature labels
59
Moving IP telephones
63
Figure 15 i2050 Switch type
65
Configuring NetVision records
68
<http:/
69
/symbol.com>
69
Testing the handset functions
71
Changing a handset Name
72
Configuring VoIP trunks
73
Configuring media parameters
74
Field Value Description
75
Outgoing call configuration
76
Figure 18 Trunk/Line data
77
Configuring a remote gateway
78
Configuring PSTN fallback
80
Enabling PSTN fallback
81
Setting up the VoIP schedule
82
Configuring routes
82
Figure 23 Add route dialog
83
Figure 24 VoIP schedule
85
Activating the VoIP schedule
87
Turning on QoS monitor
87
PSTN fallback metrics
88
Incoming call configuration
89
Making calls
95
Connecting an i200X telephone
96
Quality of Service Monitor
100
Port settings
101
P0993474 03
102
Figure 33 Port Ranges
102
Using a gatekeeper
103
Notes about NPI-TON aliases
107
Gatekeeper call scenarios
113
Chapter 6
115
WarehouseHead Office
116
Appendix A
121
Efficient Networking
121
Network engineering
122
LAN engineering examples
126
WAN engineering
126
(8 kb/s)
127
Setting Non-linear processing
128
Enough link capacity
130
Not enough link capacity
130
Further network analysis
131
Reduce link delay
132
Reducing hop count
132
Adjust the jitter buffer size
133
Reduce packet errors
133
Routing issues
134
Appendix B
135
Silence compression
135
Time ->
137
Bandwidth ->
137
Channel/Link Max
137
Comfort noise
140
Appendix C
141
Network performance utilities
141
Appendix D
143
Interoperability
143
Speech path setup methods
144
Media path redirection
144
Gatekeeper
145
No feedback busy station
146
Interoperability 147
147
Using VLAN on the network
148
Interoperability 149
149
Symbol NetVision telephones
150
Interoperability 151
151
152 Interoperability
152
Appendix E
153
Quality of Service
153
154 Quality of Service
154
Measuring Intranet QoS
155
Recording routes
156
Adjusting Ping measurements
157
Measurement procedure
158
Quality of Service 159
159
Traffic mix
160
TCP traffic behavior
160
Network Quality of Service
161
Network monitoring
162
Quality of Service parameters
162
Fallback to PSTN
163
164 Quality of Service
164
Glossary
165
166 Glossary
166
Glossary 167
167
168 Glossary
168
Glossary 169
169
170 Glossary
170
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