Avaya Business Communications Manager 50 Manuale di Installazione

Avaya Business Communications Manager 50Release 6.0Document Status: StandardDocument Number: NN40170-305Document Version: 04.06Date: October 2010Insta

10 ContentsNN40170-305

100 Chapter 9 Connecting the cables to the Avaya BCM50 systemNN40170-305For information about connecting the cables to the Avaya BCM50 system:• Connec

Chapter 9 Connecting the cables to the Avaya BCM50 system 101Installation and Maintenance GuideIf your Avaya BCM50 system does not have an expansion u

102 Chapter 9 Connecting the cables to the Avaya BCM50 systemNN40170-305The expansion port you select determines the line and extension numbers of the

Chapter 9 Connecting the cables to the Avaya BCM50 system 103Installation and Maintenance GuideFigure 51 Connect a UPSIf your BCM50 system does not

104 Chapter 9 Connecting the cables to the Avaya BCM50 systemNN40170-3055 Rotate the retention clip so that it locks the power supply cord in place.6

Chapter 9 Connecting the cables to the Avaya BCM50 system 105Installation and Maintenance GuideWiring warningsRead the following warnings before you c

106 Chapter 9 Connecting the cables to the Avaya BCM50 systemNN40170-305Connecting lines and extensions to the RJ-21 telephony connectorYou can connec

Chapter 9 Connecting the cables to the Avaya BCM50 system 107Installation and Maintenance Guide9 Select the appropriate option for your system:• If yo

108 Chapter 9 Connecting the cables to the Avaya BCM50 systemNN40170-305• If your BCM50 system has no other expansion unit, proceed to Connecting the

Chapter 9 Connecting the cables to the Avaya BCM50 system 109Installation and Maintenance GuideTo connect extensions to DSM16, DSM32, ASM8, 4x16, G4x1

New in this release 11Installation and Maintenance GuideNew in this releaseThe following sections detail what’s new in Avaya Business Communications M

110 Chapter 9 Connecting the cables to the Avaya BCM50 systemNN40170-305Connecting an auxiliary ringerAn auxiliary ringer is a customer-supplied piece

Chapter 9 Connecting the cables to the Avaya BCM50 system 111Installation and Maintenance Guide3 Connect the paging system relay to the page relay out

112 Chapter 9 Connecting the cables to the Avaya BCM50 systemNN40170-305The music source jack is on the front of the main unit. If you use the music s

Chapter 9 Connecting the cables to the Avaya BCM50 system 113Installation and Maintenance Guide3 Select the appropriate option for your system:• If yo

114 Chapter 9 Connecting the cables to the Avaya BCM50 systemNN40170-3054 Use a small slotted screwdriver to unscrew the wire hole screws on top of th

115Installation and Maintenance GuideChapter 10Installing telephones and peripheralsThis section describes how to install telephones and peripherals.Y

116 Chapter 10 Installing telephones and peripheralsNN40170-305Analog terminal adapter 2The analog terminal adapter 2 (ATA2) connects a standard analo

117Installation and Maintenance GuideChapter 11Installing the analog terminal adapter This section provides installation instructions for the analog t

118 Chapter 11 Installing the analog terminal adapterNN40170-305Analog data deviceThe ATA2 connects a standard analog data device, such as a fax or mo

Chapter 11 Installing the analog terminal adapter 119Installation and Maintenance GuideFigure 56 ATA2 pin outsTo connect the ATA21 Connect one end o

12 New in this releaseNN40170-305

120 Chapter 11 Installing the analog terminal adapterNN40170-305Figure 57 ATA2 back viewTest insertion loss measurementThe maximum loss for ATA2 to

Chapter 11 Installing the analog terminal adapter 121Installation and Maintenance GuideTo measure the insertion loss from the CO to the analog device1

122 Chapter 11 Installing the analog terminal adapterNN40170-305

Chapter 12 Configuring the Avaya BCM50 system 123Installation and Maintenance GuideChapter 12Configuring the Avaya BCM50 systemThis section provides i

124 Chapter 12 Configuring the Avaya BCM50 systemNN40170-305Initial parameters overviewThe initial parameters are the required parameters that you can

Chapter 12 Configuring the Avaya BCM50 system 125Installation and Maintenance GuideStartup parameters overviewThe startup parameters are the remaining

126 Chapter 12 Configuring the Avaya BCM50 systemNN40170-305User account:•User ID•Group• Description• Callback numberN/A Configuration > Administra

Chapter 13 Using Telset Administration to set the basic parameters 127Installation and Maintenance GuideChapter 13Using Telset Administration to set t

128 Chapter 13 Using Telset Administration to set the basic parametersNN40170-305Configuring the initial parametersUse the following procedures to con

Chapter 13 Using Telset Administration to set the basic parameters 129Installation and Maintenance GuideTo configure the IP address1 Select Feature 9*

13Installation and Maintenance GuideRegulatory informationFor regulatory information about the Avaya Business Communications Manager 50 (Avaya BCM50)

130 Chapter 13 Using Telset Administration to set the basic parametersNN40170-305To select the regionSet the Region using Feature **PROFILE from a two

Chapter 13 Using Telset Administration to set the basic parameters 131Installation and Maintenance GuideIf you see the DEL command instead of the CRT

132 Chapter 13 Using Telset Administration to set the basic parametersNN40170-305

Chapter 14 Using Business Element Manager to set the basic parameters 133Installation and Maintenance GuideChapter 14Using Business Element Manager to

134 Chapter 14 Using Business Element Manager to set the basic parametersNN40170-305Figure 61 Overview of using Business Element Manager

Chapter 14 Using Business Element Manager to set the basic parameters 135Installation and Maintenance GuidePrerequisitesBusiness Element Manager has t

136 Chapter 14 Using Business Element Manager to set the basic parametersNN40170-305To connect to the Avaya BCM50 system using Business Element Manage

Chapter 14 Using Business Element Manager to set the basic parameters 137Installation and Maintenance GuideTo configure the LAN IP address1 From the C

138 Chapter 14 Using Business Element Manager to set the basic parametersNN40170-3055 Click OK.To initialize voice mail1 From the Configuration tab, c

Chapter 14 Using Business Element Manager to set the basic parameters 139Installation and Maintenance GuideTo configure the date and time settings1 Fr

14 Regulatory informationNN40170-305• Use only an FCC Part 68-compliant Universal Service Order Code (USOC) network interface jack, as specified in th

140 Chapter 14 Using Business Element Manager to set the basic parametersNN40170-305Click Launch Router WebGUI tool to launch the router configuration

Chapter 14 Using Business Element Manager to set the basic parameters 141Installation and Maintenance GuideTo configure IP Deskphones1 From the Config

142 Chapter 14 Using Business Element Manager to set the basic parametersNN40170-305To configure SNMP settings1 From the Configuration tab, click the

Chapter 14 Using Business Element Manager to set the basic parameters 143Installation and Maintenance GuideTo configure the SNMP manager listUse the S

144 Chapter 14 Using Business Element Manager to set the basic parametersNN40170-3056 Click OK.7 Repeat steps 4 to 6 to create more user accounts.To c

Chapter 15 Using the Startup Profile to configure parameters 145Installation and Maintenance GuideChapter 15Using the Startup Profile to configure par

146 Chapter 15 Using the Startup Profile to configure parametersNN40170-305For information about setting the initial parameters on the Avaya BCM50 sys

Chapter 15 Using the Startup Profile to configure parameters 147Installation and Maintenance GuideTo download the Startup Profile template1 Access the

148 Chapter 15 Using the Startup Profile to configure parametersNN40170-3056 Enter the remaining information into the Startup Profile editor that you

Chapter 15 Using the Startup Profile to configure parameters 149Installation and Maintenance GuideIf an error occurs, the status LED flashes red. View

Regulatory information 15Installation and Maintenance GuideInstallation Use When using your telephone equipment, basic safety precautions should alway

150 Chapter 15 Using the Startup Profile to configure parametersNN40170-305

Chapter 16 Completing the initial installation (optional) 151Installation and Maintenance GuideChapter 16Completing the initial installation (optional

152 Chapter 16 Completing the initial installation (optional)NN40170-305Figure 63 Overview of completing the initial installationAfter the basic con

Chapter 16 Completing the initial installation (optional) 153Installation and Maintenance GuideConfiguring the media bay moduleFor information about i

154 Chapter 16 Completing the initial installation (optional)NN40170-305Configuring modem settingsYour system modem is either enabled or disabled depe

Chapter 17 Connecting the Avaya BCM50 system to the LAN and WAN 155Installation and Maintenance GuideChapter 17Connecting the Avaya BCM50 system to th

156 Chapter 17 Connecting the Avaya BCM50 system to the LAN and WANNN40170-305• Connecting the Avaya BCM50 system to the LAN on page 156• Connecting t

Chapter 17 Connecting the Avaya BCM50 system to the LAN and WAN 157Installation and Maintenance GuideTo connect the Avaya BCM50 system to the LAN1 Con

158 Chapter 17 Connecting the Avaya BCM50 system to the LAN and WANNN40170-305Figure 67 WAN port on a BCM50 main unit For information about connecti

Chapter 17 Connecting the Avaya BCM50 system to the LAN and WAN 159Installation and Maintenance Guide3 Connect one end of a standard telephone cable t

16 Regulatory informationNN40170-30511 Unplug this product (or host equipment) from the wall outlet and refer servicing to qualified service personnel

160 Chapter 17 Connecting the Avaya BCM50 system to the LAN and WANNN40170-305

Chapter 18 Testing basic Avaya BCM50 functionality 161Installation and Maintenance GuideChapter 18Testing basic Avaya BCM50 functionalityThis section

162 Chapter 18 Testing basic Avaya BCM50 functionalityNN40170-305To troubleshoot the main unitIf a test fails, use the following procedure:1 Verify th

Chapter 18 Testing basic Avaya BCM50 functionality 163Installation and Maintenance Guide3 Check the wiring to the MBM. Make sure that the cables are p

164 Chapter 18 Testing basic Avaya BCM50 functionalityNN40170-305To determine why an MBM does not appear in Business Element Manager1 Check that the c

Chapter 18 Testing basic Avaya BCM50 functionality 165Installation and Maintenance GuideTo check the ATA2 wiring1 Use an analog phone to test the ATA2

166 Chapter 18 Testing basic Avaya BCM50 functionalityNN40170-305Reset levelsReset to factory settings is a stand-alone feature that has the following

Chapter 18 Testing basic Avaya BCM50 functionality 167Installation and Maintenance Guide4 Log into the BCM50 by entering your username and password. Y

168 Chapter 18 Testing basic Avaya BCM50 functionalityNN40170-305• 4—Transition to Main OS. The system changes from the Safe OS to the Main OS without

Chapter 18 Testing basic Avaya BCM50 functionality 169Installation and Maintenance GuideTo perform a Level 1 reset (configuration reset) 1 Access the

Regulatory information 17Installation and Maintenance GuideEnhanced 911 configurationRadio-frequency interference Telecommunication registrationAvaya

170 Chapter 18 Testing basic Avaya BCM50 functionalityNN40170-305

Chapter 19 Replacing the Avaya BCM50 system components 171Installation and Maintenance GuideChapter 19Replacing the Avaya BCM50 system components This

172 Chapter 19 Replacing the Avaya BCM50 system componentsNN40170-305Preparing the system for maintenanceUse the following procedure to prepare the sy

Chapter 19 Replacing the Avaya BCM50 system components 173Installation and Maintenance GuideWarning: When you restart the system, all digital telephon

174 Chapter 19 Replacing the Avaya BCM50 system componentsNN40170-305

Chapter 20 Replacing a power supply 175Installation and Maintenance GuideChapter 20Replacing a power supplyThis chapter describes the procedure for re

176 Chapter 20 Replacing a power supplyNN40170-305Preparing the system for maintenanceIn most cases, if the power supply for the main unit is faulty,

Chapter 20 Replacing a power supply 177Installation and Maintenance GuideTo connect the new power supply1 Connect the new power supply. See Connecting

178 Chapter 20 Replacing a power supplyNN40170-305

Chapter 21 Replacing a main unit 179Installation and Maintenance GuideChapter 21Replacing a main unitThree types of main units are available: the Avay

18 Regulatory informationNN40170-305Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of

180 Chapter 21 Replacing a main unitNN40170-305Figure 71 Overview of replacing a main unitFor information about replacing the Avaya BCM50 main unit:

Chapter 21 Replacing a main unit 181Installation and Maintenance GuidePreparing the system for maintenanceIn most cases, if the Avaya BCM50 main unit

182 Chapter 21 Replacing a main unitNN40170-305To remove a rack-mounted main unit1 Ensure you remove all the cables from the main unit. If necessary,

Chapter 21 Replacing a main unit 183Installation and Maintenance GuideTo connect the cables1 Insert the power supply retention clip into the new main

184 Chapter 21 Replacing a main unitNN40170-305

Chapter 22 Replacing a media bay module 185Installation and Maintenance GuideChapter 22Replacing a media bay moduleThis chapter describes the procedur

186 Chapter 22 Replacing a media bay moduleNN40170-305To remove the MBM1 Use Business Element Manager to disable the MBM. For more information about d

Chapter 22 Replacing a media bay module 187Installation and Maintenance GuideTo insert the new MBM1 Unpack the new MBM.2 Verify that all dip switches

188 Chapter 22 Replacing a media bay moduleNN40170-305

Chapter 23 Replacing an expansion unit 189Installation and Maintenance GuideChapter 23Replacing an expansion unitThis chapter describes the procedure

Regulatory information 19Installation and Maintenance GuideSafetyAdditional safety informationThe following interfaces (TNV) can be connected to the P

190 Chapter 23 Replacing an expansion unitNN40170-305For information about replacing an expansion unit:• Disconnecting the cables on page 190• Removin

Chapter 23 Replacing an expansion unit 191Installation and Maintenance GuideTo remove a rack-mounted expansion unit1 Ensure you remove all the cables

192 Chapter 23 Replacing an expansion unitNN40170-305Removing the MBMAfter you remove the expansion unit, use the following procedure to remove the MB

Chapter 23 Replacing an expansion unit 193Installation and Maintenance GuideInstalling the new expansion unitUse one of the following procedures to in

194 Chapter 23 Replacing an expansion unitNN40170-305

Chapter 24 Replacing an internal component 195Installation and Maintenance GuideChapter 24Replacing an internal componentYou can replace three compone

196 Chapter 24 Replacing an internal componentNN40170-305For information about replacing an internal component:• Preparing the system for maintenance

Chapter 24 Replacing an internal component 197Installation and Maintenance GuideTo open the main unit case1 Attach one end of a grounding strap to you

198 Chapter 24 Replacing an internal componentNN40170-305Figure 78 Remove the top of the case6 Lift the top of the case off the BCM50 unit.7 Proceed

Chapter 24 Replacing an internal component 199Installation and Maintenance GuideTo remove the hard disk1 Attach one end of a grounding strap to your w

© 2010 Avaya Inc.All Rights Reserved.NoticesWhile reasonable efforts have been made to ensure that the information in this document is complete and ac

20 Regulatory informationNN40170-305• Expansion Unit, BRIM (ST configuration) • Expansion Unit, ADID4/ADID8 (Direct Inward Dial)• Expansion Unit R2MFC

200 Chapter 24 Replacing an internal componentNN40170-3054 Remove the four screws that secure the hard disk to the hard disk bracket. See the figure H

Chapter 24 Replacing an internal component 201Installation and Maintenance GuideFigure 81 Location of fan5 Lift the fan from the main unit and set i

202 Chapter 24 Replacing an internal componentNN40170-305• To insert the new router card on page 209 To insert the new hard disk1 Attach one end of a

Chapter 24 Replacing an internal component 203Installation and Maintenance GuideFigure 82 Hard disk and bracket assembly3 Place the new hard disk in

204 Chapter 24 Replacing an internal componentNN40170-305Figure 83 Hard disk and bracket installation6 Press down lightly on the top of the hard dis

Chapter 24 Replacing an internal component 205Installation and Maintenance GuideFigure 84 Cable routing8 Fasten the hard disk assembly to the main u

206 Chapter 24 Replacing an internal componentNN40170-305The HDD LED (or both HDD LEDs if a redundant hard disk is present) should be green indicating

Chapter 24 Replacing an internal component 207Installation and Maintenance GuideThe HDD LED (or both HDD LEDs if a redundant hard disk is present) sho

208 Chapter 24 Replacing an internal componentNN40170-305drive for a BCM450 system on a BCM50 system, the process takes approximately 22 minutes. If y

Chapter 24 Replacing an internal component 209Installation and Maintenance GuideSelect option 2 to go to the Advanced menu, then select option 4 to ac

21Installation and Maintenance GuideChapter 1Getting startedAbout this guideThe Installation and Maintenance Guide describes how to install, configure

210 Chapter 24 Replacing an internal componentNN40170-3056 Use the three screws you removed in the procedure To remove the router card on page 201 to

Chapter 24 Replacing an internal component 211Installation and Maintenance Guide4 Turn the main unit over so you can access the screws holes on the bo

212 Chapter 24 Replacing an internal componentNN40170-305

Appendix A BRI wiring chart 213Installation and Maintenance GuideAppendix ABRI wiring chartThe digital BRI ISDN lines connects to the Avaya Business C

214 Appendix A BRI wiring chartNN40170-3057 No connection No connection8 No connection No connectionTable 32 BRI line numberingPort numberDefault li

Appendix B RJ-21 telephony connector wiring chart 215Installation and Maintenance GuideAppendix BRJ-21 telephony connector wiring chartYou can connect

216 Appendix B RJ-21 telephony connector wiring chartNN40170-305Note: The four analog lines are available only on the standard main units; the analog

Appendix B RJ-21 telephony connector wiring chart 217Installation and Maintenance Guide2247 Tip Violet-OrangeDigital deskphone404 224 —22 Ring Orange-

218 Appendix B RJ-21 telephony connector wiring chartNN40170-305

Appendix C LAN ports wiring chart 219Installation and Maintenance GuideAppendix CLAN ports wiring chartAll Avaya Business Communications Manager 50 (A

22 Chapter 1 Getting startedNN40170-305ASM Analog station module (analog station media bay module)ATA Analog terminal adapterBCM Avaya Business Commun

220 Appendix C LAN ports wiring chartNN40170-305Figure 88 LAN ports on the Avaya BCM50 unitsThe table LAN port wiring on page 220 lists the wiring d

Appendix C LAN ports wiring chart 221Installation and Maintenance Guide7 No connection8 No connectionTable 34 LAN port wiringPin Signal

222 Appendix C LAN ports wiring chartNN40170-305

Appendix D WAN ports wiring chart 223Installation and Maintenance GuideAppendix DWAN ports wiring chartFour Avaya Business Communications Manager 50 (

224 Appendix D WAN ports wiring chartNN40170-3053 Ring4Tip5 No connection6 No connectionTable 36 RJ-45 WAN port wiringPin Signal1 + Receive Data (Rx

Appendix E Expansion ports wiring chart 225Installation and Maintenance GuideAppendix EExpansion ports wiring chartTwo of the four RJ-45 connectors on

226 Appendix E Expansion ports wiring chartNN40170-3057 – FS256 Receive Data8 + FS256 Receive DataTable 37 Expansion port wiring (Sheet 2 of 2)Pin S

Appendix F DTM wiring chart 227Installation and Maintenance GuideAppendix FDTM wiring chartThe digital deskphone line connects to the Digital Trunk Mo

228 Appendix F DTM wiring chartNN40170-305

Appendix G BRIM wiring chart 229Installation and Maintenance GuideAppendix GBRIM wiring chartThe digital BRI ISDN lines connects to the BRIM through t

Chapter 1 Getting started 23Installation and Maintenance GuideSymbols and text conventionsThese symbols highlight critical information for the Avaya B

230 Appendix G BRIM wiring chartNN40170-305Table 41 BRIM line numberingPort numberDefault line numbers on Expansion port 1Default line numbers on Ex

Appendix H ADID wiring chart 231Installation and Maintenance GuideAppendix HADID wiring chartAnalog telephone lines connect to the ADID4 or ADID8 thro

232 Appendix H ADID wiring chartNN40170-305

Appendix I GATM wiring chart 233Installation and Maintenance GuideAppendix IGATM wiring chartAnalog telephone lines connect to the GATM4 or GATM8 thro

234 Appendix I GATM wiring chartNN40170-305The table GATM8 RJ-21 connector wiring on page 234 lists the wiring details for the RJ-21 connector on the

Appendix I GATM wiring chart 235Installation and Maintenance Guide738 Tip Black-Green075 10513 Ring Green-Black839 Tip Black-Brown076 10614 Ring Brown

236 Appendix I GATM wiring chartNN40170-305

Appendix J 4x16 wiring charts 237Installation and Maintenance GuideAppendix J4x16 wiring chartsYou can connect up to 4 analog telephone lines and up t

238 Appendix J 4x16 wiring chartsNN40170-305The table 4x16 RJ-21 connector wiring on page 238 lists the wiring details for the RJ-21 connector on the

Appendix J 4x16 wiring charts 239Installation and Maintenance Guide1035 Tip Red-Slate262 29410 Ring Slate-Red1136 Tip Black-Blue263 29511 Ring Blue-Bl

24 Chapter 1 Getting startedNN40170-305 These conventions and symbols represent the Business Series Terminal display and dialpad.These text conventi

240 Appendix J 4x16 wiring chartsNN40170-305

Appendix K G4x16 and G8x16 wiring charts 241Installation and Maintenance GuideAppendix KG4x16 and G8x16 wiring chartsYou can connect 4 or 8 analog des

242 Appendix K G4x16 and G8x16 wiring chartsNN40170-3053 28 Tip White-Green255 2873 Ring Green-White429Tip White-Brown256 2884 Ring Brown-White530Tip

Appendix K G4x16 and G8x16 wiring charts 243Installation and Maintenance GuideTable 49 G4x16 and G8x16 lower RJ-21 (amphenol) connector wiring for a

244 Appendix K G4x16 and G8x16 wiring chartsNN40170-305Aux(see Note)50 Tip Violet-Slate——25 Ring Slate-VioletNote: The Aux port supports full data spe

Appendix L DSM16 and DSM32 wiring charts 245Installation and Maintenance GuideAppendix LDSM16 and DSM32 wiring chartsDigital deskphones, such as the B

246 Appendix L DSM16 and DSM32 wiring chartsNN40170-305429 Tip White-Brown240 504 256 604 272 704 288 8044 Ring Brown-White530 Tip White-Slate241 505

Appendix L DSM16 and DSM32 wiring charts 247Installation and Maintenance Guide—50No connectionViolet-Slate— — — —25No connectionSlate-VioletTable 50

248 Appendix L DSM16 and DSM32 wiring chartsNN40170-305

Appendix M ASM8, ASM8+, and GASM wiring chart 249Installation and Maintenance GuideAppendix MASM8, ASM8+, and GASM wiring chartAnalog telephony device

Chapter 1 Getting started 25Installation and Maintenance GuideRelated publicationsThis section provides a list of additional documents referred to in

250 Appendix M ASM8, ASM8+, and GASM wiring chartNN40170-305—34 No connection Red-Brown— —9 No connection Brown-Red...—50 No connection

251Installation and Maintenance GuideAppendix NMarket profile attributesThis section describes some of the differences in the market profile attribute

252 Appendix N Market profile attributesNN40170-305Digital interfacesThe table Digital interface availability by market profile on page 252 lists the

Appendix N Market profile attributes 253Installation and Maintenance GuideTones and cadencesThe following tables provide region-specific settings for

254 Appendix N Market profile attributesNN40170-305• Localized, Dial, and Quiet Dial on page 254• Special Dial, Overflow, and Busy on page 255• Ring B

Appendix N Market profile attributes 255Installation and Maintenance GuideUnited Kingdom Yes 440+350 -17.5 Continuous 440+350 -14.5 ContinuousTable 55

256 Appendix N Market profile attributesNN40170-305New Zealand 400: silence-13 0.1 s:0.1 s 400 -11.5 75 ms on 100 ms off 75 ms on 100 ms off 75 ms on

Appendix N Market profile attributes 257Installation and Maintenance GuideTable 56 Ring Back, Aux Ring, Async Ring Back (Sheet 1 of 2)Market profile

258 Appendix N Market profile attributesNN40170-305PRC 450 -11.5 1s on4 s offSilence SilenceRussia 425 -10 1 s on,4 s offSilence 425 -10 ContinuousSou

Appendix N Market profile attributes 259Installation and Maintenance GuideGlobal 440 -14 Cadenced by CoreTelSilence SilenceHolland 425 -11.5 0.5 s on9

26 Chapter 1 Getting startedNN40170-305IP TelephonyWLAN IP Telephony Installation and Configuration Guide (NN40050-301)CallPilotCallPilot Manager Set

260 Appendix N Market profile attributesNN40170-305CALA 480+620 -21 250 ms on 250 ms off1004 -14 ContinuousCanada 480+620 -21 250 ms on 250 ms off1004

Appendix N Market profile attributes 261Installation and Maintenance GuideCore parameters for market profilesThe core parameters for the available mar

262 Appendix N Market profile attributesNN40170-305Telephony feature settingsConference tone supportedYe s N o Ye s Ye s N o Ye s N oHeld line reminde

Appendix N Market profile attributes 263Installation and Maintenance GuideService modesRinging service modeOff Off Off Off Off Off OffRinging service

264 Appendix N Market profile attributesNN40170-305Set capabilitiesHandsfree Auto Auto Auto Auto Auto Auto AutoPickup group 1 None None None None None

Appendix N Market profile attributes 265Installation and Maintenance GuideProtocolsDigital trunking protocolsISDNDASS2DPNSSISDNDASS2DPNSSISDNDASS2DPNS

266 Appendix N Market profile attributesNN40170-305Service modesRinging service modeManual Manual Off Off Off ManualRinging service trunk ansYes Yes Y

Appendix N Market profile attributes 267Installation and Maintenance GuideONN blockingAnalog VSC (tone)None None None None None 141Analog VSC (pulse)N

268 Appendix N Market profile attributesNN40170-305Telephony feature settingsConference tone supportedYe s N o Ye s N o N o Ye sHeld line reminder Off

Appendix N Market profile attributes 269Installation and Maintenance GuideService modesRinging service modeManual Off Manual Off Manual OffRinging ser

Chapter 1 Getting started 27Installation and Maintenance GuideGetting technical support from the Avaya Web siteThe easiest and most effective way to g

270 Appendix N Market profile attributesNN40170-305ONN blockingAnalog VSC (tone)None None 141 None None 1831Analog VSC (pulse)None None 141 None None

Appendix N Market profile attributes 271Installation and Maintenance GuideTelephony feature settingsConference tone supportedNo YesHeld line reminder

272 Appendix N Market profile attributesNN40170-305Service modesRinging service modeOff OffRinging service trunk ansYe s Ye sRestriction service modeO

Appendix N Market profile attributes 273Installation and Maintenance GuideONN blockingAnalog VSC (tone)None 1831Analog VSC (pulse)None 1831BRI VSC Non

274 Appendix N Market profile attributesNN40170-305Telephony feature settingsConference tone supportedNo No No No No YesHeld line reminderOff Off Off

Appendix N Market profile attributes 275Installation and Maintenance GuideService modesRinging service modeOff Manual Off Manual Off ManualRinging ser

276 Appendix N Market profile attributesNN40170-305Analog Trunk parametersThe table Localization, PSTN standards, and pulse dialing parameters on page

Appendix N Market profile attributes 277Installation and Maintenance Guide Table 64 Localization, PSTN standards, and pulse dialing parameters (S

278 Appendix N Market profile attributesNN40170-305Ireland Yes Legacy GATM4/8 NOT supported (will not function)[1] Eircom PSTN Interface Specification

Appendix N Market profile attributes 279Installation and Maintenance GuideRussia Yes Legacy GATM4/8 not supported[1] OGSTFS – Russian PSTN specs[2] si

28 Chapter 1 Getting startedNN40170-305

280 Appendix N Market profile attributesNN40170-305Hong Kong mu-law 600 Ω No (N/A, 0, N/A) (N/A, 6 dB, N/A)Ireland A-law 270 Ω + (750Ω||150 nF)Yes (0,

Appendix N Market profile attributes 281Installation and Maintenance GuideSouth Africa 100 100 1600 0 256Spain 120 100 1600 0 256Taiwan 600 100 1600 0

282 Appendix N Market profile attributesNN40170-305GASM8 parametersThis section contains information for the GASM8 MBM.Global analog stations are not

Appendix N Market profile attributes 283Installation and Maintenance Guide• Localization, DIP switch settings, specifications, and transmission parame

284 Appendix N Market profile attributesNN40170-305Table 69 Loop interface and call supervision parametersMarket profileLoop interface Call supervis

Appendix N Market profile attributes 285Installation and Maintenance GuideGASI parametersThis section contains information for the onboard GASI interf

286 Appendix N Market profile attributesNN40170-305 Table 72 GASI parameters (Sheet 1 of 2)Aspect ParameterMarket ProfileCanada Caribbean Global Hon

Appendix N Market profile attributes 287Installation and Maintenance GuideATA2 parametersThis section contains information for the ATA2 device. The AT

288 Appendix N Market profile attributesNN40170-305Ireland No (UK based)300 Ω + (1000 Ω || 220 nF)25 10/150 310 N 20/125 10/230Mexico No (North Am

Appendix N Market profile attributes 289Installation and Maintenance GuideATA2 DR7Table 74 ATA2 DR7 Market Support, Transmission and Loop Interface

29Installation and Maintenance GuideChapter 2Introducing the Avaya BCM50 hardwareThe Avaya Business Communications Manager 50 Release 6.0 (Avaya BCM50

290 Appendix N Market profile attributesNN40170-305VoicemailThe following voicemail parameter values are the same for all countries• AMIS Address Star

Appendix N Market profile attributes 291Installation and Maintenance GuideTable 76 Voicemail parameters, by country (Sheet 1 of 2)MarketCountry Logi

292 Appendix N Market profile attributesNN40170-305Norway 8 YES Norwegian NO 7 16 11Pakistan * YES United Kingdom EnglishNO 7 16 12Panama 8 YES Spanis

Appendix N Market profile attributes 293Installation and Maintenance GuideISDN line servicesThe table ISDN line services on page 293 shows the ISDN pr

294 Appendix N Market profile attributesNN40170-305Some of these trunk types are available only when you select specific market profiles.Table 79 An

Appendix N Market profile attributes 295Installation and Maintenance GuideIP Provides H.323 and SIP trunking between Avaya BCM and PBX nodes.Analog Tr

296 Appendix N Market profile attributesNN40170-305

297Installation and Maintenance GuideIndexNumerics4x16default DNs 238default line numbers 238hardware description 42, 43wiring chart 237, 241A

298 IndexNN40170-305configuration 65digital lines, 4x16 41, 42digital station media bay module 41digital telephone4x16 module 42, 43DSM 16 and

Index 299Installation and Maintenance GuideinstallATA2 116emergency telephone 116on table or shelf 87installingtelephones and peripherals 115I

3Installation and Maintenance GuideContentsNew in this release. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

30 Chapter 2 Introducing the Avaya BCM50 hardwareNN40170-305— BCM50a main unit (with ADSL router)The Avaya BCM50a main unit provides all the same core

300 IndexNN40170-305page, external paging amplifier 52paging 52external output jack description 52relay jack description 52patch panel 82per

Index 301Installation and Maintenance GuideDTM 227expansion port 225expansion unit 225GATM4 233GATM8 233LAN port 219main unit 223, 225WA

Chapter 2 Introducing the Avaya BCM50 hardware 31Installation and Maintenance GuideFigure 1 BCM50 main unit ports and connectorsFigure 2 BCM50a ma

32 Chapter 2 Introducing the Avaya BCM50 hardwareNN40170-305Figure 4 BCM50b main unit ports and connectorsFigure 5 BCM50ba main unit ports and con

Chapter 2 Introducing the Avaya BCM50 hardware 33Installation and Maintenance GuideFigure 6 BCM50be main unit ports and connectors USB LAN(port 1)Ex

34 Chapter 2 Introducing the Avaya BCM50 hardwareNN40170-305Table 1 Main unit ports/connectors and descriptionsPort/connector DescriptionPower conne

Chapter 2 Introducing the Avaya BCM50 hardware 35Installation and Maintenance GuideBCM50 Expansion unit and media bay modulesIn addition to a main uni

36 Chapter 2 Introducing the Avaya BCM50 hardwareNN40170-305To connect an MBM to the Avaya BCM50 system, you must install the MBM in the expansion uni

Chapter 2 Introducing the Avaya BCM50 hardware 37Installation and Maintenance Guide Media bay modulesThe media bay modules (MBM) connect with external

38 Chapter 2 Introducing the Avaya BCM50 hardwareNN40170-305Figure 9 Media bay module connectors (rear view)Signaling, media, and power connectorSig

Chapter 2 Introducing the Avaya BCM50 hardware 39Installation and Maintenance GuideTrunk media bay modulesTrunk media bay modules connect telecommunic

4 ContentsNN40170-305Wiring field card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48Avaya B

40 Chapter 2 Introducing the Avaya BCM50 hardwareNN40170-305Figure 10 DTM faceplateBasic rate interface media bay moduleThe basic rate interface med

Chapter 2 Introducing the Avaya BCM50 hardware 41Installation and Maintenance GuideFigure 12 GATM faceplateAnalog direct inward dialing media bay mo

42 Chapter 2 Introducing the Avaya BCM50 hardwareNN40170-305Digital station media bay moduleThe digital station media bay modules (DSM) support digita

Chapter 2 Introducing the Avaya BCM50 hardware 43Installation and Maintenance GuideFigure 15 4x16 faceplate LEDS and connectorsG4x16 and G8x16 media

44 Chapter 2 Introducing the Avaya BCM50 hardwareNN40170-305• Enhanced ringing capability: ASM8+ and GASM provide a ringing voltage of 2 REN/65 V rms

Chapter 2 Introducing the Avaya BCM50 hardware 45Installation and Maintenance GuideThe table ATA2, ASM8, ASM8+, GASM, and GASI analog device specifica

46 Chapter 2 Introducing the Avaya BCM50 hardwareNN40170-305Avaya BCM50 hardwareThe following Avaya BCM50 hardware items simplify the setup and connec

Chapter 2 Introducing the Avaya BCM50 hardware 47Installation and Maintenance GuidePatch panelThe Avaya BCM50 patch panel simplifies the connections o

48 Chapter 2 Introducing the Avaya BCM50 hardwareNN40170-305Figure 20 Wall-mount bracketPower supply mounting bracket and enclosureThere are two Ava

Chapter 2 Introducing the Avaya BCM50 hardware 49Installation and Maintenance GuideFigure 21 Wiring field cardAvaya BCM50 componentsFor descriptions

Contents 5Installation and Maintenance GuideOptional equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

50 Chapter 2 Introducing the Avaya BCM50 hardwareNN40170-305In addition, international (non-North American) users require a power supply adapter cord

Chapter 2 Introducing the Avaya BCM50 hardware 51Installation and Maintenance GuideThe BCM50 system requires user interaction in the case of a planned

52 Chapter 2 Introducing the Avaya BCM50 hardwareNN40170-305Figure 24 Cooling fanThe cooling fan mounts in the back of the Avaya BCM50 enclosure. Fo

Chapter 2 Introducing the Avaya BCM50 hardware 53Installation and Maintenance Guide• Music inputUse the Music input to connect an external music sourc

54 Chapter 2 Introducing the Avaya BCM50 hardwareNN40170-305 AccessoriesYou can use the following accessories with the Avaya BCM50 system:Station auxi

Chapter 3 Viewing the Avaya BCM50 system LEDs 55Installation and Maintenance GuideChapter 3Viewing the Avaya BCM50 system LEDsThis section describes t

56 Chapter 3 Viewing the Avaya BCM50 system LEDsNN40170-305Figure 25 Location of system status LEDs on a main unitThe table System status LED states

Chapter 3 Viewing the Avaya BCM50 system LEDs 57Installation and Maintenance GuideLAN port LEDsEach LAN port on the main unit and expansion unit has t

58 Chapter 3 Viewing the Avaya BCM50 system LEDsNN40170-305Figure 26 LAN port LED locationsThe table LAN port and expansion port LED indicators on p

Chapter 3 Viewing the Avaya BCM50 system LEDs 59Installation and Maintenance GuideFigure 27 ADSL router LEDs on the BCM50a and BCM50ba main units (B

6 ContentsNN40170-305Installing IP Deskphones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116Chapter

60 Chapter 3 Viewing the Avaya BCM50 system LEDsNN40170-305Figure 28 Ethernet router LEDs on the BCM50e and BCM50be main units (BCM50e shown)The tab

Chapter 3 Viewing the Avaya BCM50 system LEDs 61Installation and Maintenance GuideBRI port LEDs on main unit (BRI series only)The three BRI port LEDs

62 Chapter 3 Viewing the Avaya BCM50 system LEDsNN40170-305The table MBM LED descriptions on page 62 describes the possible MBM LED states.DTM LEDsThe

Chapter 3 Viewing the Avaya BCM50 system LEDs 63Installation and Maintenance GuideThe table DTM LED functions on page 63 describes the functions of th

64 Chapter 3 Viewing the Avaya BCM50 system LEDsNN40170-305

Chapter 4 Determining DHCP server configuration and IP address 65Installation and Maintenance GuideChapter 4Determining DHCP server configuration and

66 Chapter 4 Determining DHCP server configuration and IP addressNN40170-305The DHCP server on the main unit supplies IP configuration information for

Chapter 4 Determining DHCP server configuration and IP address 67Installation and Maintenance GuideBy default, the integrated router is selected and y

68 Chapter 4 Determining DHCP server configuration and IP addressNN40170-305

Chapter 5 Installing the Avaya BCM50 system 69Installation and Maintenance GuideChapter 5Installing the Avaya BCM50 systemTo install an Avaya Business

Contents 7Installation and Maintenance GuideCustomizing security policies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

70 Chapter 5 Installing the Avaya BCM50 systemNN40170-305Table 15 BCM50 installation overview (Sheet 1 of 2)Tasks Description Refer toPrepare for in

Chapter 5 Installing the Avaya BCM50 system 71Installation and Maintenance GuideInstall telephones and peripheralsYou can install these telephones:• S

72 Chapter 5 Installing the Avaya BCM50 systemNN40170-305

Chapter 6 Checking the installation prerequisites 73Installation and Maintenance GuideChapter 6Checking the installation prerequisitesBefore you insta

74 Chapter 6 Checking the installation prerequisitesNN40170-305You can connect the power supply to a power bar. The total length of the power cables f

Chapter 6 Checking the installation prerequisites 75Installation and Maintenance GuideSystem equipment, supplies, and toolsFor the equipment required

76 Chapter 6 Checking the installation prerequisitesNN40170-305• surge protector (recommended)• cables, 25-pair cable with right-feeding female RJ-21

77Installation and Maintenance GuideChapter 7Installing the main unitThis section describes how to install the main unit. You can install the main uni

78 Chapter 7 Installing the main unitNN40170-305For information about installing the main unit: • Unpacking the main unit on page 78• Installing the A

Chapter 7 Installing the main unit 79Installation and Maintenance GuideUse the following procedures to install an Avaya BCM50 unit in a rack:• To inst

8 ContentsNN40170-305Chapter 24Replacing an internal component . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195Special tools . . .

80 Chapter 7 Installing the main unitNN40170-305Installing the Avaya BCM50 unit on the rack-mount shelfThe rack-mount shelf has slots molded into its

Chapter 7 Installing the main unit 81Installation and Maintenance GuideFigure 36 Attach the units to the rack-mount shelfTo install an Avaya BCM50 u

82 Chapter 7 Installing the main unitNN40170-305Installing the patch panel (optional)Install the optional patch panel in the equipment rack.To install

Chapter 7 Installing the main unit 83Installation and Maintenance GuideTo install the Avaya BCM50 wall-mount bracket1 Use a pencil to mark the locatio

84 Chapter 7 Installing the main unitNN40170-305Place the additional wall-mount bracket on the backboard on the right side of the existing wall-mount

Chapter 7 Installing the main unit 85Installation and Maintenance Guide3 Align the feet on the BCM50 unit with the four holes in the wall-mount bracke

86 Chapter 7 Installing the main unitNN40170-3057 Repeat steps 1 to 6 for each additional BCM50 unit you install.8 Install the power supply using a me

Chapter 7 Installing the main unit 87Installation and Maintenance Guide5 Optional—Install the three screws to secure the WFC in place.6 Continue with

88 Chapter 7 Installing the main unitNN40170-305Figure 44 Location for feet on the bottom of the BCM50 unit3 Position the BCM50 unit on a table or s

Chapter 7 Installing the main unit 89Installation and Maintenance GuideTo install the power supply on the rack-mount shelf1 Place the power supply beh

Contents 9Installation and Maintenance GuideDSM16 and DSM32 wiring charts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245Appendix

90 Chapter 7 Installing the main unitNN40170-305

Chapter 8 Installing an expansion unit 91Installation and Maintenance GuideChapter 8Installing an expansion unitAdding an expansion unit increases the

92 Chapter 8 Installing an expansion unitNN40170-305Figure 45 Overview of installing a expansion unit For information about installing an expansion

Chapter 8 Installing an expansion unit 93Installation and Maintenance GuideUnpacking the expansion unit Open the expansion unit box and remove all the

94 Chapter 8 Installing an expansion unitNN40170-305Figure 46 Switches on the media bay module (not applicable for GASM or GATM)Verify that the dip

Chapter 8 Installing an expansion unit 95Installation and Maintenance GuideTo set G4x16 or G8x16 dip switches1 Set the Module Select dip switches to o

96 Chapter 8 Installing an expansion unitNN40170-3053 After you set the switches, proceed to Installing a media bay module in an expansion unit on pag

Chapter 8 Installing an expansion unit 97Installation and Maintenance GuideInstalling a media bay module in an expansion unit Follow this procedure t

98 Chapter 8 Installing an expansion unitNN40170-305Installing the expansion unit Make sure that the expansion unit is installed close enough to the m

Chapter 9 Connecting the cables to the Avaya BCM50 system 99Installation and Maintenance GuideChapter 9Connecting the cables to the Avaya BCM50 system