Avaya BCM 4.0 Unified Messaging Guida di Configurazione Pagina 15
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Chapter 2 Configuring your system for Unified Messaging 15
BCM 4.0 Unified Messaging Configuration Guide
For Internet Mail clients, the format for addressing a message is <SMTP/VPIM prefix><Mailbox
number>@<BCM HOST name>.localdomain.
Configuring Unified Messaging with IP address only
If you do not use DNS to resolve domain names, configure the Business Communications
Manager system and client computers to use an IP address only:
1 Ensure the Business Communications Manager is not configured to use DNS.
2 Ensure that Business Communications Manager is configured with a host name. If it is not,
enter the host name on the Business Communications Manager system.
3 Configure computers running Unified Messaging with the IP address of the Business
Communications Manager system.
To check that Business Communications Manager is not
configured to use DNS
1 Start Element Manager.
2 On the Configuration tab, choose the Data Services folder.
The system tasks appear.
3 Choose the DNS task.
The Domain Name Service tab appears.
4 Ensure the Enable DNS box is not selected.
5 Ensure the Primary (& Sec.) Server IP Addr field is empty. If it is not, delete any entries.
To check that a Host Name is entered on the Business
Communications Manager
1 Start Element Manager.
2 On the Configuration tab, choose the System folder.
The system tasks appear.
3 Choose the Identification task.
The System Identification tab appears.
4 Enter a system name in the System Name box, if one is not entered.
A system name can be any name (for example, myCompany).
Note: Before you check that the Business Communications Manager is not
configured to use DNS, ensure the Business Communications Manager is using a
static IP address and DHCP is disabled.
- CallPilot 1
- Trademarks 2
- Revision history 3
- 4 Revision history 4
- Contents 5
- Chapter 4 6
- Chapter 1 7
- Software requirements 8
- Audience 9
- Acronyms 9
- Symbols and text conventions 10
- Related publications 11
- How to get Help 12
- Chapter 2 13
- N0060611N0060611 14
- Communications Manager 15
- on a subscriber computer 16
- Chapter 3 17
- Fax feature requirements 18
- Installing Unified Messaging 19
- 10 Click the Next button 20
- The Language screen appears 20
- 29 Click the Finish button 26
- To configure text formatting 30
- Configuring Novell GroupWise 31
- Configuring Lotus Notes 33
- Removing password prompts 34
- Messaging 35
- Internet Mail mode 36
- IMAP account 39
- Configuring Eudora Pro 45
- Supported Platforms 48
- Printing faxes 50
- Configuring Microsoft Outlook 50
- Automatic Configuration 51
- Feature Limitations 61
- Localization 62
- Installation 62
- Security 62
- Windows XP 62
- 64 Chapter 4 Troubleshooting 64
- Chapter 4 Troubleshooting 65 65
- Invalid credentials 66
- No desktop capabilities 67
- CallPilot Logon Failure 67
- Sending messages 68
- Chapter 4 Troubleshooting 69 69
- 70 Chapter 4 Troubleshooting 70
- Chapter 4 Troubleshooting 71 71
- To fix the Outbox 72
- Non-delivery notification 73
- 74 Chapter 4 Troubleshooting 74
- Messages no longer on server 75
- ICQ Express with Outlook 76
- Chapter 4 Troubleshooting 77 77
- 78 Chapter 4 Troubleshooting 78
- Chapter 4 Troubleshooting 79 79
- To access online Help 82
- Chapter 4 Troubleshooting 83 83
- Using CPTrace 84
- CPTrace settings 85
- 86 Chapter 4 Troubleshooting 86
- 90 Index 90
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