
Business Communications ManagerBusiness Communications Manager 2.5 Feature Pack 1, Maintenance ReleaseDocumentation UpdateWelcome to Business Communic
10Multimedia Call Center GuidesThroughout the Multimedia Call Center Set Up and Operation Guide and the Multimedia Call Center Web Developer Guide eac
11Page 29 Communicating with Multimedia Call Center agent softwareThe line of code,• <A HREF="http://voicebutton.<domain>:6800/ivb-cgi-b
12Page 24 Data Echoing IP Address ListThis text is added to Data Echoing IP Address List:Note that ipView expects the IP Addresses in the Data Echoing
13Page 31 Starting Call Center ReportingThis note is added to step 1:The first time Nortel Networks Call Center Reporting is started on the Master Cli
14Page 84 Day of the weekAdded this paragraph:Also, note that the Day of the Week field indicates which day’s stats you wish to have printed, but the
2Enabling the RIP Subnet summary1. Start a Unified Manager session.2. Click the Services key and then click the IP Routing key.3. Click the heading of
3Page 484 Adding Remote Accessible Networks to the IPSec tunnelIf you want to send all traffic from the Local Accessible Networks through the IPSec tu
4Page 60 Configuring codecsThe following note should be added to Step 5.Note: If you choose the None option, there is no preferred codec for this leve
54. Use the information in the table below to choose the appropriate Gateway Type and Gateway protocol.5. Click Save.6. Repeat for all your Remote Gat
64. In the left frame, click the Calls button.Ensure the following fields are set:5. In the left frame click the Advanced button.Ensure the following
7c Ensure the following fields are set:8. Close the application.i2050 Software PhoneThe i2050 Software Phone supports icons and LED indication for rin
8Page 141 Alternate extensionsThe definition for alternate extensions should be:An alternate extension gives a subscriber Message Waiting Indication o
9The Private message optionThroughout the guide, the Private message option for the CallPilot interface is available for digital messages only.CallPil
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