Avaya Feature Pack 1 Maintenance Release Manuale Utente

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Business Communications Manager
Business Communications Manager 2.5
Feature Pack 1, Maintenance Release
Documentation Update
Welcome to Business Communications Manager 2.5 Feature Pack 1, the unified
communications solution that gives you an edge on your competition.
The Business Communications Manager 2.5 documentation is on the Business
Communications Manager 2.5 Documentation CD-ROM. This CD-ROM is in your
Business Communications Manager 2.5 kit.
To view the documentation:
1. Insert the Business Communications Manager 2.5 Documentation CD-ROM into
the CD-ROM drive of your computer.
2. Double click the My Computer icon.
3. Double click the CD-ROM icon.
4. Double click Start.pdf.
This document provides last-minute changes to the Business Communications Manager
2.5 documentation.
Business Communications Manager 2.5 Programming Operations Guide
Page 161 Defining line pool access for remote packages
The note in this section is incorrect.
You can use VoIP line pools for remote packages. However, you cannot use VoIP line
pools for Remote Paging.
Centralized voice messaging, MWI
Note: When you attach a third-party voice mail system to the Meridian 1 that you are
using for centralized voice mail for your network, ensure that the voice mail
system supports Meridian standard MIK/MCK messaging. Refer to your
Meridian documentation for standards and configuration details.
System Wide Access Keys (SWCA)
This feature requires a valid Call Park Prefix (General settings, Access Codes) and valid
Park timeout settings (General settings, Feature settings).
If the Call Park Prefix is set to None, the park feature is turned off. In this case, calls
cannot be parked on SWCA keys.
The Park timeout timer is used to determine how long a call can remain unanswered on
a SWCA key before the key is released and the call is returned to the original answering
telephone.
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Sommario

Pagina 1 - Documentation Update

Business Communications ManagerBusiness Communications Manager 2.5 Feature Pack 1, Maintenance ReleaseDocumentation UpdateWelcome to Business Communic

Pagina 2

10Multimedia Call Center GuidesThroughout the Multimedia Call Center Set Up and Operation Guide and the Multimedia Call Center Web Developer Guide eac

Pagina 3

11Page 29 Communicating with Multimedia Call Center agent softwareThe line of code,• <A HREF="http://voicebutton.<domain>:6800/ivb-cgi-b

Pagina 4

12Page 24 Data Echoing IP Address ListThis text is added to Data Echoing IP Address List:Note that ipView expects the IP Addresses in the Data Echoing

Pagina 5

13Page 31 Starting Call Center ReportingThis note is added to step 1:The first time Nortel Networks Call Center Reporting is started on the Master Cli

Pagina 6

14Page 84 Day of the weekAdded this paragraph:Also, note that the Day of the Week field indicates which day’s stats you wish to have printed, but the

Pagina 7

2Enabling the RIP Subnet summary1. Start a Unified Manager session.2. Click the Services key and then click the IP Routing key.3. Click the heading of

Pagina 8 - About adding mailboxes

3Page 484 Adding Remote Accessible Networks to the IPSec tunnelIf you want to send all traffic from the Local Accessible Networks through the IPSec tu

Pagina 9

4Page 60 Configuring codecsThe following note should be added to Step 5.Note: If you choose the None option, there is no preferred codec for this leve

Pagina 10 - Multimedia Call Center Guides

54. Use the information in the table below to choose the appropriate Gateway Type and Gateway protocol.5. Click Save.6. Repeat for all your Remote Gat

Pagina 11

64. In the left frame, click the Calls button.Ensure the following fields are set:5. In the left frame click the Advanced button.Ensure the following

Pagina 12

7c Ensure the following fields are set:8. Close the application.i2050 Software PhoneThe i2050 Software Phone supports icons and LED indication for rin

Pagina 13

8Page 141 Alternate extensionsThe definition for alternate extensions should be:An alternate extension gives a subscriber Message Waiting Indication o

Pagina 14 - Printed in Canada

9The Private message optionThroughout the guide, the Private message option for the CallPilot interface is available for digital messages only.CallPil

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