Avaya Personal Call Manager Guida Utente Scaricare il pdf (Pagina 46)

46 Chapter 1 Personal Call Manager

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Putting conferences call on hold

When you put a conference on hold, both calls are put on hold. Neither caller can speak to you but

the two callers can speak to each other.

Putting the conference calls on hold using the window

To put the conference calls on hold:

1 Right-click one of the calls in the Conference box and then click HoldConf.

The calls are put on hold and the icons change to Held Conference icons.

Putting conference calls on hold using the task tray or Calls menu

To put the conference calls on hold:

1 Click the Personal Call Manager task tray icon or the Calls menu, point to one of the calls in

the conference and then click HoldConf.

The calls are put on hold and the icons change to Held Conference icons.

Taking a conference off hold

There are two ways to take a conference off hold:

Restoring a held conference using the window

To cancel hold on a conference:

1 Right-click one of the calls in the Conference box and then click UnHoldConf.

The calls in the conference become active and the icons change to Conference icons.

Restoring a held conference using the task tray or Calls menu

To cancel hold on a conference:

1 Click the Personal Call Manager task tray icon or the Calls menu, point to one of the calls in

the conference and then click UnHoldConf.

The calls in the conference become active and the icons change to Conference icons.

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Avaya Personal Call Manager Guida Utente Pagina 46