Avaya R4.3 Manuale Utente

SIP Software for Avaya 1200 Series IPDeskphones-AdministrationRelease 4.3 SP2NN43170-601Issue 05.02.StandardSeptember 2013

Signing a resource file...

The following is an example of a 12xxBoot.cfg file for TFTP protocol.[FW]DOWNLOAD_MODE AUTOVERSION SIP12x004.04.09.00FILENAME SIP12x004.04.09.00.binPR

http://192.168.33.50tftp://192.168.33.50tftp://some.server.comftp://my_login:[email protected] file downloadAssemble the components o

In a few seconds, the following simple non-graphic text menu on white backgroundis displayed.12x0 IP PhoneManual ConfigurationAvaya3. Press the soft k

• DEF GW := < IP Deskphone default gateway>, and then press the OK softkey.9. Use the down arrow in the Navigation keys to scroll down and selec

Install the SIP software104 SIP Software for Avaya 1200 Series IP Deskphones-Administration September 2013Comments? [email protected]

Chapter 10: Upgrade and convert theIP Deskphone softwareIntroductionThis chapter describes how to upgrade an Avaya 1200 Series IP Deskphone with UNIS

5. Press the gray arrow at the end of the Knowledge and Solution Engine box toobtain the .6.From Search Results, select the appropriate version of the

SIP. To successfully convert the software from UNIStim to SIP, the UNIStim software versionon your IP Deskphone must be 062AC5L or higher.Identify the

To make a selection, press the number associated with the menu item, or use theNavigation key clusterto scroll through the menu items. Press the Selec

1. UFTP download initiated by the server if the server supports this method ofupgrading UNIStim software. Refer to the appropriate documentation for y

Chapter 26: Licensing...293Licensing framework..

This can be the provisioning server as defined in the chapter Configure theprovisioning server on page 39.5. Select the Apply&Reset context-sensit

This can be the provisioning server as defined in the chapter Configure theprovisioning server on page 39.6. Select the Apply&Reset context-sensit

3. Enter IP Deskphone type in the Knowledge and Solution Engine box.4.Select SOFTWARE in the ALL TYPES scroll-down menu.5. Press the gray arrow at the

3. After the new SIP software writing is finished, the blue LED stops flashing andthe IP Deskphone displays [FW] Finished... and then reboots.4. The

Upgrade and convert the IP Deskphone software114 SIP Software for Avaya 1200 Series IP Deskphones-Administration September 2013Comments? infodev@

Chapter 11: Voice Quality MonitoringFeature overviewProactive Voice Quality Monitoring (PVQMon or VQMon) allows an Avaya 1200 Series IPDeskphone with

Server set-upThe IP Deskphone with SIP Software works with Telchemy server software. The name of thesoftware is SQmediator and is available through Te

Metric DescriptionListening R-factor Voice quality metric based on burst packetloss, transmission delay and burst loss.MIU Media Information Unit. MIU

Alert interval reportWhen the IP Deskphone detects that a voice quality metric has exceeded a threshold, theIP Deskphone initiates a timer which sends

Chapter 12: Device Settings on theIP Deskphone with SIPSoftware Important:An Avaya 1200 Series IP Deskphone with SIP Software displays different menu

Stack Overflow Monitor...346Traffic M

• Voice VLAN: No VLAN, Manual•VLAN Filter• Ctrl Priority bits: Auto, 0–7• Media Priority bits: Auto, 0–7• Disable PC Port• PC Port Speed: Auto, 10BT,

The RADIUS server is the authentication server and performs the actual authentication of thesupplicant. The following EAP methods are supported:• EAP-

PasswordThe Password is for use with the 802.1x (EAP) protocol. If the 802.1x (EAP) is not used, thereis no prompt to enter the Password.802.1ab Link

1. Chassis ID2. Port ID3. Time To Live4. End of LLDPPDU5. Port Description6. System Description7. System Capabilities8. Port VLAN ID9. Port And Protoc

9. Network Policy10. Location IdentificationTable 14: TLV formatsTLV FieldsChassis ID Length = 6Chassis Subtype = 5 [IP Address]Chassis ID = IP Deskph

TLV FieldsProtocol identity = 0x888E—(802.1x Ethertype)0x01—(Version field from 802.1x frame)3.LLDP: Length = 2Protocol identity = 0x88CC—(LLDP Ethert

TLV FieldsUnknown Policy Flag (U)—1 only if the policy isunknownTagged Flag (T)—configure accordingly Reserved(X)-0VLAN ID—configure accordinglyL2 Pri

1. No DHCP (Manual configuration): All the Device Settings parameters areconfigured manually on the IP Deskphone with SIP Software.2. Yes: The IP Desk

GatewayEnter an IP address of the local gateway in the Gateway field.DNS IP1 and DNS IP2Configure the Domain Name Servers (DNS) IP addresses DNS IP1 a

Disable Voice 802.1QIf 802.1Q is disabled, standard Ethernet frames are transmitted. If 802.1Q is enabled, all framestransmitted by the Ethernet drive

Chapter 1: New in this releaseSIP Software for Avaya 1200 Series IP Deskphones- Administration , NN43170-601 supports SIPSoftware Release 4.3 andSIP

VLAN Filter Setting Resultthe IP Deskphone validates the VLANsuggested by DHCP.Disabled The VLAN filter is disabled by default. If theVLAN filter is d

Table 17: PC Port (incoming traffic from PC)Data VLAN ResultNo VLAN All traffic received on the PC port isforwarded based on the MAC address. Thepacke

When enabled, all outgoing traffic to the PC has the VLAN tag removed. When disabled,packets are sent to the PC as is if Data VLAN is configured as No

ProvisioningThe next four menu items apply to configuring the provisioning parameters.Server URLEnter the numeric IP address, name, or URL of the prov

If the value for NAT traversal is set to None, the value of SIP_PING, if specified by the deviceconfiguration file for NAT_SIGNALLING, is used instead

3. Diagnostics4. Lock2. To navigate in the Network menu, use the Navigation key cluster:Table 20: Using the Navigation key cluster to navigate in the

Press the Return context-sensitive soft key to exit the Device Settings menu withoutsaving any changes.6. Navigate to the first item in the Device Set

11. If DHCP is disabled, configure Net Mask and Gateway. Enter a subnet mask in theNet Mask field and enter the IP address of the local gateway in the

AutoForce FullForce Half15. Disable Voice 802.1Q . Press the Select key to disable Voice 802.1Q.A check mark in the Disable Voice 802.1Q box indicates

Scroll through the list with the Up/Down arrows and select the appropriateparameter. Press the Select key to select the parameter.Table 33: Media Prio

when it detects that the current server is unreachable. The IP Deskphone stays withthe new server, not switching back unless the new server fails.2. I

• Force HalfScroll through the list with the Up/Down arrows and select the appropriateparameter. Press the Select key to select PC Port Duplex.Table 3

Table 39: Data Priority bits configurationData Priority bits : Auto ▼AutoValue from 0 to 726. Configure PC-Port Untag-All, which configures PC-Port VL

29. Enter Provisioning Parameters: Server URL, Protocol, Device ID, and Password.The next four tables show menu items in the Device Settings menu that

If this server is available on the network, enter the PVQMon IP address.Table 46: PVQMon IP configurationPVQMon IP :0. 0. 0. 031. Configure the NAT Tr

• STUN S2 IP:Enter an IP address for the STUN S2 IP device.Table 51: STUN S2 IP configurationSTUN S2 IP :00. 00. 00. 00Device Settings on the IP Deskp

Chapter 13: Multiple Appearance DirectoryNumberThe Multiple Appearance Directory Number (MADN) feature operates differently depending on the typeof C

Figure 12: SCA MADNMultiple Call ArrangementMultiple Call Arrangement (MCA) MADN allows as in-progress calls as there are appearancesof the DN:• A cal

KEY 0 SCR 8000 KEY 1 HOT U xxxxThe following example shows a TN configured for MCA MADN:TN 100 0 0 2 UEXT/SIPLWith: SIPU user2 SCPW xxxx KEY 0 MCR 800

PrivacyA user can activate the privacy service by putting the current session on hold and dialing theprivacy code. The CS 2000 connects the IP Deskpho

Chapter 14: MultiuserThe Multiuser feature allows multiple SIP user accounts to be in use on the IP Deskphone at the sametime. Multiple users, each w

If an IP Deskphone fails to obtain an IP address from the DHCP process, SIP 4.3 enables theIP Deskphone to use the phone's previously-used IP add

Navigation• Configuration on page 150•Initial logon on page 151•Additional logons on page 152•Automatic logon on page 152• Logging off on page 153• Pr

prompt that requires you to enter an Authentication ID that is different from the Login ID. Forexample, CS 1000 requires an Authentication ID to find

(one set for each user). If you exceed the limit of 24 sets of configurations, the IP Deskphoneautomatically deletes the least recently-used set, and

the IP Deskphone is switched off, the IP Deskphone automatically logs all users back onwhen you restart the IP Deskphone.• AUTOLOGIN_ENABLE USE_AUTOLO

If you restart the IP Deskphone after you logged off the primary account, the logon screenappears on the IP Deskphone. Logging on a new primary accoun

the cable is reconnected, the IP Deskphone proceeds to reregister all accounts, starting withthe primary account.Line keysEach registered user is asso

The icon for each line key reflects the state of the account associated with that line key.• If there is a call for the account, a IP Deskphone icon d

Being in a callWhen a single call is active, the screen displays the local account in use and the remote user.If multiple calls are active, each call

Figure 19: Example of the IP Deskphone with multiple callsInstant messagesYou can only receive or send instant messages from the primary account. Inco

Per-account call notification optionsThe Call Settings entry in the User Settings menu provides you with a number of configurationoptions relating to

Check-synch enhancement (IP Office 8.0)The Remote Check for Update feature allows SIP servers to start a check for an updateremotely using the event c

with the account, and replaces the discarded set with the new set that is saved in the accountprofile.Programmable keysYou cannot use a line key assoc

Figure 20: Example of the Inbox call detailsCall logs and IM logs provide many ways of initiating a call to the address identified by theselected entr

The local address book is shared by all accounts that do not have a network-based addressbook. You can modify the local address book if the primary ac

the IP Deskphone behaves as described in the preceding scenarios, except that there is noconfirmation prompt displayed. The IP Deskphone performs the

If you do not perform any Call forwarding or DND operations, you can press the single and allkeys to switch one or all accounts between forwarding to

Account presence is not retained after logging off or restarting the IP Deskphone.NotificationsThe IP Deskphone can spontaneously display messages on

Feature dependencies and restrictionsThe number of line keys on the IP Deskphone limits the number of accounts that you canregister simultaneously. Th

Chapter 15: FeaturesThis chapter contains the following topics:• Customizable banner for login on page 167• Speed Dial List on page 169• Busy Lamp Fi

The following table describes the function of the context-sensitive soft key for the Login Bannerscreen.Table 52: Context-sensitive soft key for the L

Key or action ResultHandsfree Brings up the dial prompt (in case the userwants to place an emergency call).Off Hook Brings up the dial prompt (in case

Remote control talk and hold (IP Office 8.0)In SIP 4.3, when providing CTI-based applications such as desktop call control clients, the IPOffice One-X

The contents of the Speed Dial List can vary (context-sensitive) based on the current call stateof the IP Deskphone and the type of Speed Dial List en

Figure 23: Main feature key programming screen showing Speed Dial List provisioned on key 6A feature key provisioned for use as a Speed Dial List has

The following table describes the function of the context-sensitive soft keys for the Speed DialList screen.Table 55: Context-sensitive soft keys for

If the auto retrieve behavior is enabled on a Speed Dial key (programmed keys) or Speed DialList entry that is invoked, and a call is placed on hold t

Busy Lamp FieldThe Busy Lamp Field (BLF) is an alternate presence-monitoring mechanism for the IPDeskphone that allows presence functionality on proxi

Figure 26: Call states and corresponding Presence iconsResource List URIThe SIP-specific event notification mechanism allows the subscriber to request

MAX_APPEARANCE. If initial value of the MAX_BLFCALLS parameter is greater than the valueof MAX_APPEARANCE, the value of the MAX_BLFCALLS parameter is

<username@domain>.cfg, where <username@domain> is the address of the primary user;for example [email protected] USER_FILE_ENABLE

• index — index of the physical key on which the feature is made available. This uses thesame numbering as on the IP Deskphone user interface (right h

Section name Key Value example Description[audiocodecs] The priority-ordered list ofcodecsstr-0 PCMU The key consists of prefix “str-“ and the sequenc

Customize feature/line key labelsSIP 4.3 provides the ability to create and edit a label for a line key through the IP Deskphoneuser interface.If the

Section name Key Value example DescriptionautoClearMissedCalls0 Determines if entering theinbox (without selecting eachmissed call) clears the "x

Section name Key Value example Description0 = nonepublicScaHold 0 Specifies whether others canretrieve calls a user pus on holdValue = 0 or 1screensvr

1. In non-IP Office mode, any keys defined as “feature” have no effect and areignored.2. If the “type” field is omitted, the key is considered as the

Speed Dial List fileThe Speed Dial List file is used to populate the menu which appears when a Speed Dial Listcustom key is pressed.The SDL key itself

Default namesDefault names can also be provisioned in the Device Configuration file if per-user files are notrequired. Default names are overridden by

hostname is returned instead of the IP address. The hostname must point to an address record(A or AAAA record).SRV record example:_sip._tcp.example.co

Table 58: Parameters not included in Server Profile configuration fileSIP_DOMAIN1 SERVER_TCP_PORT2_2 CONFERENCE_URI1SIP_DOMAIN2 SERVER_TLS_PORT2_2 ADH

• PRIMARY_SERVER_PROFILE <filename>• SECONDARY_SERVER_PROFILE <filename>The commands are processed as follows:1. If the x_SERVER_PROFILE c

SFTP_READ_PATTERNS SESSION_TIMER_DEFAULT_SEENABLE_BTMLPP_NETWORK_DOMAINSESSION_TIMER_MIN_SE PCPORT_ENABLEMLPP_PRECEDENCE_DOMAINSET_REQ_REFRESHER LLDP_

Chapter 16: Hotline serviceThe Hotline service allows you to provision a SIP IP Deskphone to a Hotline Phone. From a Hotline Phone,you can automatica

SIP Domain DNS Lookup featureThe DNS Lookup feature enables the IP Deskphone to discover IP addresses for a specifiedSIP domain using DNS.See SIP Doma

• MLPP• E911 callThe display of each feature that is restricted on the Hotline Phone is blocked.ProvisioningHotline Service configuration is obtained

Parameter name Description DefaultThe Proxy server replacesthe To field of INVITE requestmessage with a real Hotlinetarget when it receives anINVITE r

Hotline service192 SIP Software for Avaya 1200 Series IP Deskphones-Administration September 2013Comments? [email protected]

Chapter 17: Session Timer ServiceThe Session Timer for the Session Initiation Protocol (SIP) feature (RFC4028) allows the Avaya 1200Series IP Deskpho

ProvisioningThe IP Deskphone uses the configuration parameters for the Session Timer Service to indicateif the Session Timer Service is available, and

Parameter name Description Default valuethe refresher is configured to UAS;value 2 indicates that the refresheris configured to UAC.ProvisioningSIP So

Session Timer Service196 SIP Software for Avaya 1200 Series IP Deskphones-Administration September 2013Comments? [email protected]

Chapter 18: Emergency ServicesOverviewYou can use the Avaya 1200 Series IP Deskphone to make an emergency call to the PublicSafety Answering Point (P

Location informationEffective Emergency services also rely on accurate location information. The IP Deskphonesupports the inclusion of the x-nt-locati

Table 61: E911 Configuration in the IP Deskphone Config fileE911_USERNAME The emergency user name used for makingan emergency call that does not requi

© 2013 Avaya Inc.All Rights Reserved.NoticeWhile reasonable efforts have been made to ensure that theinformation in this document is complete and accu

November 2012 Standard 04.04. This document is up-issued to removereferences to Broadsoft content,April 2012 Standard 04.03. This document is up-issue

Feature impact on configuration tasks1.Configuring the SIP Proxy• The IP Deskphone must have an emergency user in order to make anemergency call witho

• You must configure the Layer 2 switch or DHCP server.Network ElementConfigure the domain list and proxy set up• You must properly configure the doma

• cannot receive an incoming call.• cannot auto-retrieve a parked call and auto-retrieval of parked calls is not displayed.• cannot disconnect the eme

Chapter 19: IP Deskphone restrictionsService package restrictionsIndividual features and feature restrictions are sent to the IP Deskphone as a part

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Chapter 20: NAT firewall traversalThe objective of putting devices behind a Network Address Translator (NAT) is to protect the devices fromexternal i

NAT firewall traversal206 SIP Software for Avaya 1200 Series IP Deskphones-Administration September 2013Comments? [email protected]

Chapter 21: Three-port switch and VLANfunctionalitySystem overviewThe Full VLAN support feature can create an IP Deskphone Voice VLAN and PC Data VLA

Figure 27: Voice-VLAN and Data VLANTable 62: Port functions on the three-port switch when VLAN is enabledPorts Voice VLANenabledData VLAN enabled Both

Ports Voice VLANenabledData VLAN enabled Both Voice and Data VLANenabledIP Deskphone Port(SMP)Receiving theframes with VoiceVLAN tagged only.Sending t

October 2010 Standard 01.03. This document is up-issued to reflectchanges in the configuration of TLS for SIP.September 2010 Standard 01.02. This docu

Three-port switch and VLAN functionality210 SIP Software for Avaya 1200 Series IP Deskphones-Administration September 2013Comments? infodev@avaya

Chapter 22: SIP messages supported by theIP DeskphoneSIP methodsThe table below provides a list of SIP messages supported by the Avaya 1200 Series IP

Method Supported? CommentsUPDATE operations fail as described in RFC3311. Thesupport of UPDATE messages is not a configurablefeature.SIP responsesThe

2xx Response—Successful responses2xx Response Send Receive Comments200 OK Yes Yes202 Accepted Yes Yes3xx Response—Redirection responses3xx Response Se

3xx Response Send Receive Commentsaddress in the Contact headerfield.4xx Response—Request failure responses4xx Response Send Receive Comments400 Bad r

4xx Response Send Receive Comments407 ProxyauthenticationrequiredNo Yes See 401.408 Request timeout No Yes See default handling.410 Gone No YesSee Def

4xx Response Send Receive Comments485 Ambiguous No YesSee Default error handling onpage 217. The IP Deskphonedoes not attempt to retry therequest.486

5xx Response Send Receive Comments504 Gateway timeout No YesSee Default error handling onpage 217.505 Version NotSupportedYes Yes6xx Response—Global r

SIP header fieldsThe following table contains the supported SIP headers.Header field Supported?Accept YesAccept-Encoding YesAccept-Language YesAlert-I

Header field Supported?P-Charging-Function-Addresses YesP-Charging-Vector YesP-Media-Authorization YesP-Preferred-Identity YesP-Visited-Network-ID Yes

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Header field Supported?Via YesWarning YesWWW-Authenticate YesSession description protocol usageSDP Headers Supported?v--Protocol version Yeso--Owner o

SIP security authenticationAuthentication Supported? CommentsDigest Authentication YesProxy-to-UserAuthenticationYesUser-to-UserAuthenticationNo The I

Subscription type Supported Avaya Call Server specificua-profile Partial Yesservice-package Yes Yesnetwork-redirection-reminderYes YesSupported instan

Chapter 23: Audio codecsOverviewThe optional audio codecs feature allows you to select the audio compression ordecompression algorithm (codec) used o

VQMON Codec configurationYou can enable the VQMON feature through the Device Configuration file to send an SIPPublish message with the VQMON report as

to enable or disable AnnexB support by G.729 and AnnexA support by G.723.1. You can adda text descriptor to the technical name of the audio codec; the

For example:AUDIO_CODEC1 PCMA standard a-lawAUDIO_CODEC2 PCMU standard u-lawAUDIO_CODEC3 G729 729 codecAUDIO_CODEC4 G722 wideband codecAUDIO_CODEC5 G7

Preferences menu on the IP Deskphone. On subsequent Device Configuration updates, atstart time, or during other updates, the ordered codec list of the

file, then the codec is added to the list of the supported codecs. Otherwise, the codecis rejected.• The IP Deskphone adds the last codecs, presented

Chapter 24: Certificate-basedauthenticationCertificate-based authentication overviewCertificate-based authentication allows the administrator to ensu

Chapter 2: Customer ServiceVisit the Avaya Web site to access the complete range of services and support that Avaya provides. Goto http://www.avaya.c

The supplicant can be authenticated to an authentication server using one of these EAPmethods:- EAP-MD5- EAP-PEAP- EAP-TLS• Device certificate managem

• Serial number of the certificate•Digital signature of the issuerRoot certificate installationThe customer root certificate is a self-signed certific

section can be assigned to one of the IP Deskphone supported protocols, such as HTTP,TFTP, HTTPS and FTP.•After the configuration file is downloaded a

openssl smime –sign –in unsigned_file –signer sign_cert_file –outformPEM –binary –inkey sign_cert_pk_file –out tmp_signature_fileThe first customer ro

Device certificate profilesYou can determine the method used to install a device certificate on the IP Deskphone. Eachdevice certificate installed on

Name Type Value(s) Default PKCS#12RequiredDescriptionwith this index isnot used(regardless of theSource value).Purpose Int Bit flags –1 (ALL) ✔ Covers

Name Type Value(s) Default PKCS#12RequiredDescriptionbackwardcompatibility.CN String "" ✘ Common NameO String "" ✘ OrganizationOU

Name Type Value(s) Default PKCS#12RequiredDescriptionContent fromcurrent hostnameand domainnameconfigurations.With the exception of the version, all t

parameters. The Hostname and Domain Name parameters are part of the overall IPDeskphone configuration and are not configurable within each DCP.-If Aut

The following is an example of the provisioning file, system.prv, that shows some of the devicecertificate profile attributes that are provisioned whe

Getting technical support from the Avaya Web siteThe easiest and most effective way to get technical support for Avaya products is from theAvaya Techn

1. After the IP Deskphone starts up, the IP Deskphone automatically generates aprivate-public key pair for each Device Certificate Profile configured

certificate must be appropriate to the type of authentication that the server uses. The SubjectCommon Name (CN), the full Subject Distinguised Name (D

PKCS 12 downloadPKCS#12 is an industry standard for importing and exporting keys and their related certificates.On the IP Deskphone, this method is on

Configure the DCP for the specified index for a PKCS#12 downloaded certificate,otherwise the file is rejected. By default, profile 1 is configured for

The IP Deskphone uses CTL to verify the various network elements such as proxy servers andprovisioning servers. For the IP Deskphone to trust any netw

The IP Deskphone does not accept unsigned CTL files. After a CTL file is accepted,the included certificates are added to the trusted certificate store

Figure 31: Example of a CTL fileCertificate AdministrationThe administrator can view and delete certificates. Because a certificate can be deleted, it

Figure 32: Diagnostics main menuThe following table describes the function of the Navigation keys for the Diagnostics menu.Table 72: NavigationKey Act

To access the Certificates Administration screen, from the Diagnostics menu, selectCertificates Administration.Figure 33: Certificates administration

Table 74: Context-sensitive soft keys for the Trusted Certificates screenContext-sensitive soft key ActionView Displays the information of the selecte

Chapter 3: Introduction to this guideSubjectThis document describes how to install, configure, and provision the Avaya 1220 IP Deskphoneand Avaya 123

Device Certificates screenThe Device Certificates screen displays a list of subject Common Name (CN) of devicecertificates as shown in the following f

Figure 37: Device Certificate detailsThe administrator can delete the certificate in the "Detailed Mode" by using the Delete Context-sensiti

Context-sensitive soft key Action• CRL Issuer•Issued date• List of serial numbers that belong to theCRL associated with the revocation date.Back Retur

The following table describes the function of the Context-sensitive soft keys for the CTLscreen.Table 78: Context-sensitive soft keys for the CTL scre

Figure 42: Example of command output Important:The CTL file size must not exceed 20 Kbytes.EAP AuthenticationEAP-enabled networks allow the administra

the authentication server and controls the access to the network based on theauthentication status of the supplicant.• an authentication server—typica

Table 79: EAP Provisioning ParametersParameter Purpose Default AllowedEAP EAP mode DISABLED DISABLED/MD5/PEAPEAPID1 Device ID1 Empty String (4 to 20ch

EAP-TLSEAP-TLS allows the IP Deskphone to authenticate to the RADIUS server before theIP Deskphone can access the network. This procedure requires a u

Provisioning configuration file downloadSecurely download provisioning configuration files through HTTPS.Provisioning configuration files download thr

certificate authority. The IP Deskphone uses the server certificate to validate the identity of theprovisioning server that the IP Deskphone is connec

DCP Device Certificate ProfileDET Distinguished Encoding RulesDHCP Dynamic Host Configuration ProtocolDN Distinguished NameDND Do Not Disturb featureD

Figure 45: Logs main menuWhen the user selects a log file, the screen displays each log item on a full screen, as shownin the following figure:Figure

Security policy file updatesThe security policy file contains a set of rules for certificate-based authentication on theIP Deskphone. The rules includ

• FP_PRESENTED If the resource file is not signed and if there are no customercertificates, then you are prompted with a Finger Print display with the

DWNLD_CFG_ACCEPT = VAL_ACCEPTAUTO_PRV_SIGNING = NODWNLD_CFG_SIGNING = NOCERT_ADMIN_UI_ENABLE = YESSECURITY_LOG_UI_ENABLE = YESKEY_SIZE = KEY_SIZE_1024

Device Certificate InstallationSCEP and PKCS#12 are two methods used to install device certificates. If SCEP is used toinstall device certificates, se

Figure 48: PKCS12 password prompt Important:The password can be empty, but the use of an empty password is notrecommended except under very controlled

Upgrade and rollback tasksThe IP Deskphone loaded with secure software cannot downgrade to a previous insecureframework.SIP configuration file (12xxSI

CTL downloadThe [CTL] section is added to 12xxSIP.cfg to allow the IP Deskphone to download a CTL filefrom a provisioning server. The following is an

EAP_MD5_AUTH_FAILURE 0x1030EAP_INVALID_DEVICE_CERTIFICATE 0x1031EAP_INVALID_ROOT_CERTIFICATE 0x1032EAP_TLS_AUTH_FAILURE 0x1033EAP_PEAP_AUTH_FAILURE 0x

SLC_AVAYA_CERTIFICATE_EXPIRED_AUTH 0x1002SLC_SERVICE_PROVIDER_CERTIFICATE_EXPIRED_AUTH0x1003SLC_PROVIDER_CERTIFICATE_IN_AVAYA_KEYS_FILE0x1004SLC_PKI_M

NAT Network Address TranslatorNetConfig Configuration screens available after an IP Deskphone resetsNDU Network Diagnostic UtilityOAM Operation, Admin

Certificate-based authentication270 SIP Software for Avaya 1200 Series IP Deskphones-Administration September 2013Comments? [email protected]

Chapter 25: SecurityThis section specifies the behavior of the following security features:•SIP over TLS• Connection persistence• SRTP• SFTP• SSHSIP

are tried periodically based on random, but increasing time periods, in order to give the serveradequate time to recover.SSH and secure file transferT

• The User ID field is empty and the Password field displays "****" when both SSH andSFTP are disabled and applied.•The user can enable SSH

both communicating parties. Both the server and the end point device certificates are"signed" by well-known trusted certificate authorities.

Important:The IP Deskphone must have a device certificate loaded. If the device certificate is not loaded,the IP Deskphone fails to establish a TLS c

Parameter Purpose Default AllowedREGISTER_RETRY_TIME 30 Min: 30 Max: 1800REGISTER_RETRY_MAXTIME1800 Min: 600 Max:1800KEEPALIVE_RETRIES 3 Min: 0 Max: 1

Parameter Purpose Default Allowedparameter, thesystem resets.SFTP_WRITE_PATTERNS File extensionsallowed to write (put)from IP Deskphone..cfg,.dat &quo

Parameter Purpose Default Allowedand Port on the audioquality details screen.ADMIN_PASSWORD_EXPIRYThe date that theconfiguredADMIN_PWD is nolonger val

Manually configure the IP Deskphone for UDP and TCPAfter you enable the administration user interface, you can manually change network settingson the

TPS Terminal Proxy ServerTTL Time-to-liveUDP User Datagram ProtocolUFTP UNIStim File Transfer ProtocolUI User InterfaceUNIStim Unified Network IP Stim

Parameter name Description Default value Boundariesincoming TLSrequests.Disabled: 0 (must benon-zero for a TLS-only option) Note:The configuration of

Configuration Result Idle Screen Security IconDisplayDefault: UDP + TCP SIP is unsecured. NoUDP only SIP is unsecured. NoTCP only SIP is unsecured. No

Configuration Description Expected result Possible resultsconfigured period of timebefore attempting toreconnect.IP Deskphone:UDP Server: UDP +TCP + T

Configuration Description Expected result Possible resultsof time before attemptingto reconnect.IP Deskphone:UDP + TCP + TLSServer: UDP + TCP+ TLSThe

Figure 51: Incoming/Outgoing with connection reuseWhen using UDP, an IP Deskphone behind a firewall must periodically send a request to theserver to m

ParameternameDescription DefaultvalueBoundariesKeep-alive This is a value, measured inseconds, that the IP Deskphoneuses when a connection to theserve

The following table highlights the two cipher suites that are used and their relatedparameters.Table 85: SRTP propertiesParameter AES_CM_128_HMAC_SHA1

Available SRTP configurations are provided in the following table.Table 86: Configuration effects on media security displayConfiguration Result Media

The security icon indicates the security status of a call, and is useful for best-effortenvironments where there is a possibility of an unsecured call

Figure 54: Basic login notificationThe following notification appears on the display screen when the user successfully logs onwhen Login Notify with T

Chapter 4: OverviewIntroductionThis chapter describes the hardware and software features of the Avaya 1200 Series IPDeskphones and provides a brief o

Figure 56: Login failure notificationThe following notification appears on the display screen to notify the user of the date and timeof the last unsuc

Figure 58: Login and login failure notificationThe following notification appears on the display screen to notify the user of the date and timeof the

stored on the IP Deskphone is not accepted. After this time, the administrative password mustbe changed in the administrative server. Password expiry

Chapter 26: LicensingA license is a "right to use" granted by Avaya, that the customer purchases to enable the features on theIP Deskphone.

Important IP Deskphone licensing information is located in the Keycode Retrieval System (KRS) UserGuide. You must register for access to KRS.Accessing

• The license file is installed on the IP Deskphone through the provisioning server or TFTPserver.• The IP Deskphone does not have an internal real-ti

DOWNLOAD_MODE AUTOVERSION 4.00.xx.yyPROTOCOL TFTPFILENAME SIP 1230_03.02.xx.yy.bin...[LICENSING]DOWNLOAD_MODE AUTOVERSION 000001FILENAME ipctoken*.cfg

VERSION 000001FILENAME ipctoken.cfg3.Place the IP Deskphone license file on the provisioning server.4. Start the provisioning server so the IP Deskpho

The following is an example of an 11xxe.cfg file that contains the [FW] section and the[LICENSING] section.[FW]DOWNLOAD_MODE AUTOVERSION VERSION 4.00.

Figure 60: Licensing menuLicensable featuresLicensable features are divided into three groups.1.Basic Feature Set2. Enhanced Feature Set - 1 token req

parties. Users are not permitted to use such Marks without prior writtenconsent from Avaya or such third party which may own the Mark.Nothing containe

This chapter explains how to:• configure the provisioning server and the DHCP server. Note: The provisioning server iswhere the software and the confi

Figure 61: Licensing menuThe Licensable Features list displays.Figure 62: 12xx Licensable Features allowed by licenseLicensing300 SIP Software for

Figure 63: 12xx Licensable Features not allowed by licenseNode-locked license modeIn the node-locked license mode, the IP Deskphone uses a license fil

Figure 64: Node-locked license mode — License information for time-based token (connectedto non-Avaya Server)The following figure is an example of a n

Figure 65: Node-locked license mode — License information for time-based token (connectedto Avaya Server)Note the extra line Tokens Required: 1. This

Figure 66: Node-locked license mode — license information for Standard token (connected tonon—Avaya Server)The following figure is an example of a nod

Figure 67: Node-locked license mode — license information for Standard token (connected toAvaya Server)The status of the standard token can be one of

Figure 68: License information — Invalid or no license fileEvaluation periodWhen the IP Deskphone arrives from the factory, it has a 31–day evaluation

AlarmsThe license feature provides notifications on the IP Deskphone screen about the licensingstatus. The license feature provides notification on th

Figure 70: License not available warningLicense expiry warningA warning window, indicating that a license has expired, appears on the IP Deskphone scr

Figure 72: Evaluation period expiry warningEvaluation threshold warningA warning window informing you of the approaching evaluation expiration date ap

Related documentationThe Avaya 1200 Series IP Deskphones with SIP Softphone User Guide explains how to dothe following:•use the context-sensitive soft

Licensing expiry threshold warningWhen the expiration date of the node-locked licence approaches,, a warning window isdisplayed on the IP Deskphone. T

• Image screensaver and lock•Standard font languages• Multiple calls per user• Server failover redundancy• Session timers• SNTP (time server)• Speed D

Licensing312 SIP Software for Avaya 1200 Series IP Deskphones-Administration September 2013Comments? [email protected]

Chapter 27: PC Client SoftphoneinterworkingThe interworking feature allows the user to access the functionality of the SIP IP Deskphone using asoftph

Answer-Mode Settings screenThe Answer-Mode Settings screen is used to pre-grant authorization to request an automaticanswer to potential callers or gr

Table 88: Context-sensitive soft keys for the Answer-Mode Settings screenContext-sensitive soft key ActionChange Opens the screen for the selected opt

The following table describes the function of the Context-sensitive soft keys for the Allow-ModeSettings screen.Table 90: Context-sensitive soft keys

• IPv4 address of a SIP domainFor example:172.25.20.20• IPv6 address of a SIP domainFor example:2001:db8::57abThe user can add as many entries as the

The following table describes the function of the Context-sensitive soft keys for the AllowAddresses screen with no entries listed.Table 92: Context-s

Automatically answering a callWith the interworking feature enabled, the IP Deskphone can answer automatically, manually,or reject an incoming auto-an

network-configuration data or a more comprehensive set of network-configurationdata for the IP Deskphone with SIP Software.2. Load SIP Software on the

Table 95: PC Client Softphone configuration commandsConfiguration commands DescriptionENABLE_INTERWORKING The configuration values are YES and NO.The

Chapter 28: MaintenanceConvert SIP Software to UNIStim SoftwareThe IP Deskphone can be ordered with UNIStim software installed or with SIP Softwarein

where xxx is the UNIStim version number appropriate for the hardware release ofyour IP Deskphone, for example, 062AC5L , and yyy.bin is the filename c

Table 96: Context-sensitive soft keys for Reset to Factory SettingContext-sensitive soft key ActionYes Activates Reset to Factory Setting.No Rejects R

Maintenance324 SIP Software for Avaya 1200 Series IP Deskphones-Administration September 2013Comments? [email protected]

Chapter 29: Diagnostics andtroubleshootingThis chapter contains the following topics:• IP Deskphone diagnostics on page 325• Local diagnostic tools o

If the display indicates that the server is unreachable and it continuously resets, someparameters must be configured. Things to consider when setting

There are four different boot loaders in the FLASH and application load. Various boot loadersare used to recover the IP Deskphone if a failure occurs.

Diagnostics option DescriptionEthernet Statistics Provides some Ethernet statistics forNetwork Interface and PC port.IP Network Statistics Provides IP

Figure 80: Network menuAfter you access the Network menu, the following options are available:•Server Settings• Device Settings• Diagnostics• Licensin

Figure 2: Installation of Avaya 1230 IP Deskphone with SIP Software, page 1 of 2Installation overviewSIP Software for Avaya 1200 Series IP Deskphones-

Figure 81: Diagnostics menuThe following table describes the function of the Navigation keys for the Diagnosticsscreen.Table 98: NavigationKey ActionU

Figure 82: IP Set and DHCP Info screenThe following is an example of the information that appears:1.ConfigurationNetwork Data Valid: YesMAC Address St

S01 IP: xxx.xxx.xxx.xxxPort: 4100 Act: 1 Retries: 5S02 IP: xxx.xxx.xxx.xxxPort: 4100 Act: 1 Retries: 5S03: IP: xxx.xxx.xxx.xxxPort: 4100 Act: 1 Retrie

Figure 83: Network Diagnostic Tools screenThere are two configurable fields:•IP — enter an IP address.• Hops — number of hops used as a configurable p

Table 101: Context-sensitive soft keys for the Network Diagnostic Tools screenContext-sensitive soft key ActionPing Activates the ping routine.Tracert

Ethernet StatisticsSIP Software for Avaya 1200 Series IP Deskphones-Administration September 2013 335

Ethernet statistics example:The following is an example of Ethernet statistics for the IP Deskphone:1. NI Link Status: Up2. Duplex Mode: Full3. Networ

Table 104: NavigationKey ActionUp and down arrows Use the up and down arrows to scroll throughthe list of statistics information.Ethernet Statistics (

Auto-Negotiate Capability: YesAuto-Negotiate Completed: Yes5. Port VLAN Priority: 06. Port VLAN ID: 07. Packet Collision: 08. CRC Errors: 19. Frame Er

Figure 85:Use the up and down Navigation arrows to scroll through the list of IP Network Statisticsinformation.The following is an example of IP Netwo

Figure 3: Installation of Avaya 1230 IP Deskphone with SIP Software, page 2 of 2Overview34 SIP Software for Avaya 1200 Series IP Deskphones-Admini

The following table describes the function of the Navigation keys for the IP NetworkStatistics screen.Table 108: NavigationKey ActionUp and down arrow

Table 109: Context-sensitive soft keys for the Advanced Diag Tools screenContext-sensitive soft key ActionApply Invokes the selected service.Back Dism

1. In Device Settings dialog, turn on PC Port2. Press the following keys in order (dial the magic sequence): [mute] + [up] + [down]+ [up] + [down] + [

Figure 87: Test key screenAfter you activate the test mode, the key event appears on the screen:•Key pressing: "Test key: xx pressed"•Key pr

Logging SystemsLogging Systems contains a subsystem for logging incoming and outgoing SIP packages forthe IP Deskphone to the log file in FFS. You can

Context-sensitive soft key ActionBack Dismisses the setting and returns you to theparent screen.The following table describes the function of the Navi

• Stack Overflow Monitor•Traffic MonitorECR WatchdogThe ECR Watchdog tracks the IP Deskphone to ensure the IP Deskphone survives transitions(for examp

PDT commandsThe Problem Determination Tool (PDT) is a troubleshooting tool for the IP Deskphone. ThePDT has powerful functions which allow you to perf

•SSHID <user name>•SSHPWD <user password>.4.Press the Services soft key and select 4.Check for Update. Press the YES softkey to update the

# Command Description6 printRecoveryLevel Prints recovery level7 taskMonShow Prints a list of monitored tasks8 "i" Prints all task informati

Chapter 5: Before installationIntroductionThis chapter features a checklist of tasks you must complete before you install SIP Softwareon the Avaya 12

# Command Description27 sendevent <0xmmm <0xnnn> Simulates an UNIStim event.28 lcdparam Sets up LCD parameters for the IP Deskphone29 audio &

The command ( i ) displays the list of tasks with TID and STATUS fields. For every task thathas a SUSPEND status in the list, enter the following comm

Component Flag Descriptionor the last memory checkattempt).• The values are 1800 (0.5 hrs) to86400 (24 hrs). The defaultvalue is 86400 (24 hrs).SIP-tr

Diagnostic logsThe IP Deskphone supports two types of log files:•ECR-log• SIP-logECR-log fileThe ECR-log file registers and provides detailed informat

The third section includes the supplementary information. The content depends on the flag inthe calling function. The flag can be as follows:• ECR_LOG

Figure 89: Example of the supplementary information in the ECR-log fileDiagnostic logsSIP Software for Avaya 1200 Series IP Deskphones-Administration

Figure 90: Example of the supplementary information in the ECR-log file (continued)Figure 91: Example of the ECR-log file on page 357 is an example of

Figure 91: Example of the ECR-log fileDiagnostic logsSIP Software for Avaya 1200 Series IP Deskphones-Administration September 2013 357

Figure 92: Example of the ECR-log file (continued)Diagnostics and troubleshooting358 SIP Software for Avaya 1200 Series IP Deskphones-Administrati

SIP-log fileThe SIP-log file registers incoming and outgoing SIP-packages, and each package is loggedas a record. There are two sections:•The first se

Item Avaya 1220 IPDeskphone ordernumberAvaya 1230 IPDeskphone ordernumber2.3 m (7 ft) CAT5Ethernet cableNTYS13AAThe IP Deskphone can be powered either

Figure 93: Example of the SIP-log fileDiagnostics and troubleshooting360 SIP Software for Avaya 1200 Series IP Deskphones-Administration Septembe

Figure 94: Example of the SIP-log file (continued)There are three ways to get SIP-logs from the IP Deskphone:1. Connect to the phone through SSH• Onli

• Press the Auto soft key and check the SFTP Enable checkbox inthe Auto Provisioning window.• Press the Config soft key to return to the Network Setti

Configuration server logsTo view all logs related to the configuration server, go to:/usr/local/sipx/var/log/sipxbx/sipxconfig.log /usr/local/sipx/var

Diagnostics and troubleshooting364 SIP Software for Avaya 1200 Series IP Deskphones-Administration September 2013Comments? [email protected]

IndexNumerics1230 IP Deskphone with SIP Software illustration ... 2912xxBoot.cfg download ...10012xxBoot.cf

Downloading SIP Software from the Avaya Web site 111Downloading the 12xxBoot.cfg file ...100Downloading the SIP software to th

Provisioning file example ...40Provisioning file supported sections ...40Provisioning

• One of the following file servers used as a Provisioning server:-TFTP server- FTP server- HTTP serverOnly a TFTP server can be used for an initial U

Before installation38 SIP Software for Avaya 1200 Series IP Deskphones-Administration September 2013Comments? [email protected]

Chapter 6: Configure the provisioningserver Important:If you have UNIStim software on your IP Deskphone, the software must be converted from UNIStim

4 SIP Software for Avaya 1200 Series IP Deskphones-Administration September 2013Comments? [email protected]

provisioning file (for example, 1230SIP.cfg) can contain commands that prompt forconfirmation before a file is downloaded.Download the SIP software to

Figure 4: Sample provisioning fileCreate the SIP provisioning file on the provisioning serverSIP Software for Avaya 1200 Series IP Deskphones-Administ

Table 4: Provisioning file supported sections[DEVICE_CONFIG] Device configuration file[FW] Firmware image[DIALING_PLAN] Dialing plan[LANGUAGE] Downloa

this file is associated. Language files are signed by Avaya and are authenticated by thesoftware for security reasons.Supported languages include:-Cze

• [LOGIN_BANNER] — section for the log in banner files• [USER_CONFIG] — section for IP Deskphone-specific configuration fileIP Deskphone-specific conf

Note:In FORCED or AUTO DOWNLOAD_MODE, the version number is overwritten witheach software download.• FILENAME [filename] — specifies the file name to

• SRV_USER_NAME [username] — If the protocol is FTP or HTTP, this keyword specifiesthe user name to log on to the server.• SRV_USER_PASS [password] —

Create the device configuration file After the IP Deskphone downloads the provisioning file from the provisioning server, theIP Deskphone reads the [D

Table 5: Device configuration commandsConfigurationcommand typeConfiguration commandsServer andnetworkconfigurationcommandsSIP_DOMAIN1SIP_DOMAIN2SIP_D

Configurationcommand typeConfiguration commandsSERVICE_PACKAGE_PROTOCOLFeatureconfigurationcommands(continued)PROXY_CHECKINGENABLE_BTAUTH_METHODBANNER

ContentsChapter 1: New in this release...13Features...

Configurationcommand typeConfiguration commandsFeatureconfigurationcommands(continued)CUST_CERT_ACCEPTCERT_ADMIN_UI_ENABLESEC_POLICY_ACCEPTSECURITY_LO

Configurationcommand typeConfiguration commandsAUDIO_CODEC3AUDIO_CODEC4AUDIO_CODEC5AUDIO_CODEC6AUDIO_CODEC12AUDIO_CODEC13AUDIO_CODEC14AUDIO_CODEC15Des

• SERVER_PORT[x]_[y] [port_number] — configures the signaling ports for eachproxy.- x - the domain number.- y - the corresponding primary and secondar

The default value is YES if not specified in the device configuration file. If SIP_PING ischanged in the Device configuration file, the IP Deskphone m

If HTTP_RETRY_NUMBER is not specified in the Device Configuration file, the defaultnumber of attempts is applied.If HTTP_RETRY_NUMBER is set to 0 in t

- NO – disables SRTP (default).• HASH_ALGORITHM [SHA1 | MD5] — This parameter provides the hash algorithm. Thedefault value is SHA1.- SHA1 – algorithm

Note:The RTP port configuration parameters must satisfy the constraints that(RTP_MAX_PORT - RTP_MIN_PORT) is greater than or equal to 10 and less tha

Note:ENABLE_UPDATE is provisioned after user logoff.• PROMPT_ON_LOCATION_OTHER [YES | NO]- YES - prompt the user to select new location if location “

The code of the option is specified in the IP Office Administration Guide.• IPOFFICE_MSG_CODE [opt_string] — This parameter allows the administrator t

OR- 1 - turns on the Autologin feature.- 0 - turns off the Autologin feature.- 2 - enables the Autologin ID feature using the User ID specified inAUTO

Server and network configuration commands...51Feature configuration com

- NO - turns off the AUTO_UPDATE feature. Note:If the IP Deskphone encounters any Major or Critical error in memory during the Autoupdate process, the

Note:ENABLE_PRACK must be configured as NO when connected to the MCS 5100Release 3.5 system. Note:ENABLE_PRACK is provisioned after user logoff.- NO

any other parameter is entered or if these commands are misspelled, the IP Deskphoneuses High as the default setting. This parameter is used only if t

Table 6: Time zone offsetLocation Time zone offset (seconds)(GMT-10:00) Hawaii -36000(GMT-09:00) Alaska -32400(GMT-08:00) Pacific time (US and Canada)

- DISABLED - Instant Messaging is turned off and no Instant Messages can be sentor received. Note:According to Federal Requirements:- If the parameter

• MAX_INBOX_ENTRIES [x] — used to restrict the maximum number of inbox entries andtakes a number as a parameter. For example, MAX_INBOX_ENTRIES 100 li

• MAX_IM_ENTRIES [x] — used to configure the maximum number of Instant Message(IM) entries and takes a number as a parameter. Once the maximum number

- NO - the pound (#) key functions as any other digit or character on the dial pad typicallyused in networks that use vertical service codes or access

- NO - the ring splash does not play.• DISPLAY_CALL_SNDR_IM_KEY [YES|NO] — This parameter allows the administratorto display or hide the Call soft key

- NO – the Call Serverr does not support ad hoc conferencing.• MAX_ADHOC_PORTS[x] [max_ports_number] — This parameter configures themaximum number of

802.1x (EAP) Port-based network access control...120Authorization...

• E911_PROXY — a default emergency proxy. This variable must contain the value thatmatches the value defined by one of the following variables specifi

Note:There are some application screens that do not time out. Some menus, such as theadministration menus, require the user to press the Back or Quit

• USE_BG_IMAGE <image filename> — used to configure the background image for thedisplay of newly created profiles by specifying a file name avai

• BLF_RESOURCE_LIST_URI <blf uri> — used to configure the Busy Lamp Field (BLF)resource list URI for the BLF feature. You must use the URI provi

is not a real URL of the Hotline target. The IP Deskphone has no idea about the Hotlinetarget. The Proxy server replaces the To field of INVITE reques

• MEMCHECK_PERIOD <nnnnn> — used to determine the time period in seconds whenthe Memory monitor wakes up (after re-start or the last memory chec

RSA_WITH_AES_256_CBC_SHA. The default value isRSA_WITH_AES_256_CBC_SHA.• SIGN_SIP_CONFIG_FILES [YES | NO] — overrides the file signing of files (resou

if the customer certificates are installed. The default parameter value is no. The followingare the acceptable values for this parameter:- NO — If the

- NO - the Answer-Mode is not supported (default).• ANSWER_MODE_MAXALLOWADDR [max_addr] — This parameter specifies themaximum number of addresses that

• 802.1P_CONTROL [x] — a value entered in decimal format between -1 and 7representing the 802.1P value in the SIP signaling packets. If the value is -

Cable unplugged...

telephone number or service point. You can select the country-specific tone. The defaulttone is the North American tone.- frequency1 - the frequency o

NAT configuration commands• NAT_SIGNALLING [NONE | SIP_PING | STUN] — indicates the type of protocol usedfor NAT traversal in the signaling port. The

VQMon configuration commandsIt is important to read How VQMon works on page 116 before configuring the VQMONparameters.• VQMON_PUBLISH [YES | NO] — th

lost since the beginning of reception. The value is an integer scaled by 256. The range is1 to 25600.- YES - enables the sending of alert report based

• SESSION_RPT_EN [YES | NO] — used to enable or disable periodic VQMon sessionreports. The default is disabled.Both session report enable and session

- 1 - IP Deskphone recovers from Critical error- 2 - IP Deskphone recovers from Major and Critical errorsDefault is 255, which is equivalent to the re

Table 7: IP Deskphone configuration commands on page 86 provides a summary of thecommands that can be used in the IP Deskphone configuration file. The

Create the Dialing Plan file on the provisioning serverA dialing plan essentially describes the number and pattern of digits that a user dials to reac

Figure 6: Sample dialing planDialing function descriptionDialing planIf the IP Deskphone encounters a [DIALING_PLAN] section while parsing the 12xxSIP

As most IP Deskphone users are used to dialing digits to indicate the address of the destination,there is a need to specify the rule by which digits a

Chapter 17: Session Timer Service...193Session-Expires header...

Figure 9: Sample dialing plan digit map sectionThe first part of a dialing plan contains a pattern defined with DRegex, which is used formatching the

Figure 10: DRegex rulesCreate the Dialing Plan file on the provisioning serverSIP Software for Avaya 1200 Series IP Deskphones-Administration Septemb

Downloadable WAV filesIt is possible to customize the ring tones on the IP Deskphone with SIP Software. Up to fivespecial ring tones can be downloaded

Chapter 7: Configure the DHCP ServerThe Avaya 1200 Series IP Deskphones support two basic Dynamic Host Configuration Protocol (DHCP)mechanisms to pro

• The DHCP request contains standard IP Deskphone IP DHCP option requestsfrom the point when the IP Deskphone does not receive the VLAN information.Th

Option Description12 Specifies the Hostname. By default, the Hostname is “T”+MACAddress; for example, T001765FDBF1D. The Hostname can bemanually provi

DHCP Option DescriptionNet mask 1Router Option 3Domain Name Server 6 Accepts the first two DNS addresses.Domain Name 15Broadcast Address 28Vendor Spec

Chapter 8: Install the IP DeskphoneComplete instructions to install the Avaya 1200 Series IP Deskphone, including detailed figures andapplicable warn

The following figure shows the connections on the IP Deskphone.Figure 11: IP Deskphone connectionsInstall the IP Deskphone98 SIP Software for Avay

Chapter 9: Install the SIP softwareThis chapter provides information on installing SIP software on a new 1200 Series IP Deskphone (1220IP Deskphone a