Avaya Remote Feature Activation Getting Started with Remote Feature Activation (RFA) Manuale Utente Scaricare il pdf (Pagina 17)

Host IDs and serial numbers

Issue 2.4 June 2006 17

Value types

Each feature, feature capacity, or customer entitlement, falls into one of the following types.

● Type I: The Type I Features table contains the software features that are entitlements and

the features that are purchased by the customer. Type I features have an on and off, or a

yes and no setting.

● Type II: The Type II Features table contains features that have a value or capacity. For

some Feature Keywords, the Setting column can be used to set the value for the Feature

Keyword.

● Type III: The Type III Features Table contains registration features that have a product ID,

a release, and a capacity setting.

Host IDs and serial numbers

RFA uses either the Host ID or the serial number to identify the Avaya product. Each Host ID or

serial number must be unique within its product group and therefore can only be used once. You

may use the same Host ID or serial number for multiple RFA licenses if the licenses are created

for different products.

For more information on which product family uses a Host ID or a serial number, see Chapter

2: Important Product Information on page 21.

RFA Swap-Out functionality

The RFA Swap-Out functionality is used when a licensed server needs to be replaced. The

Swap-Out functionality creates a new RFA system record that contains the new Host ID or the

serial number.

All RFA supported products use the Swap-Out functionality. For Communication Manager and

Branch Gateways, an authenticated user can perform the swap-out. For all other RFA

supported products, the RFA Swap-Out functionality can only be performed by a Tier III Avaya

Global Services associate. Use the following information to contact an Avaya support center:

● Avaya technician call 1-800-248-1234

● Avaya BusinessPartner call 877-295-0099

● For international please refer to the following URL to locate your international support

center: http://support.avaya.com/japple/css/

japple?PAGE=OpenPage&temp.template.name=Support_Countries

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Avaya Remote Feature Activation Getting Started with Remote Feature Activation (RFA) Manuale Utente Pagina 17