Avaya Reporting for Contact Center Manuale Utente Scaricare il pdf (Pagina 63)

Administration 63

Reporting for Contact Center Setup and Operations Guide

Administration Menu

When an Administrator logs in (unless they are logging in with the default password of

0000), they view the Administration Menu page. See Figure 52: Administration Menu page.

Note: To remind you that you logged in as an Administrator, Administration appears

in the blue bar at the top of each Administration page.

Figure 52: Administration Menu page

The available Administrator options appear in the navigation pane on the left side of the page.

For information about the Contact Center Connection, refer to Contact Center Connection on

page 58. The following sections describe the System Administration, Maintenance, Company

Details, and Reporting options.

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Avaya Reporting for Contact Center Manuale Utente Pagina 63