Avaya BCM 2.0 Programming Guida Utente Scaricare il pdf (Pagina 139)

Configuring Enterprise Edge Services 139

P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide

Each of the three services has six schedules that you can customize. For example,

you may want to combine alternate call ringing with alternate dialing restrictions

for lunchtime, evenings, and weekends (Schedules1, 2, and 3). Then you may want

to run alternate call routing using three separate schedules.

Ringing service

At certain times or in certain situations, you may want additional telephones to ring

for incoming lines. The most common use of this feature is when a security desk

telephone rings for incoming lines after 5:00 p.m., a practice often called “night

service”.

1. Choose Services, Telephony Services, Scheduled Services, Ringing service.

Ring groups

Ring groups allows you to define groups of extended ringing sets. A group can be

assigned to any line for any of the schedules. You can define up to 100 ring groups

with up to 30 sets for each ring group.

To define a ring group:

2. Choose Ring groups.

3. Choose the ring group you want to program (Ring group 001-100). The

subheading Sets appears in the navigation tree.

4. Click on Sets andclickonAdd above the navigation tree.

5. In the Add Sets window, type the DN of the set you want to assign to this

ring group.

Tips

Once you have programmed the different services and schedules, you can turn

each of the services on separately. For example, the Night schedule might

control both Ringing service and Restriction service. But you can turn on just

the Ringing service part of the Night schedule if you wish.

You can activate the services from the designated control telephone for each

Enterprise Edge telephone and line in your system. You can have one control

telephone for the whole system, or different control telephones for different

Enterprise Edge telephones and lines.

If you want to have several services active at the same time, simply program

them on for the same schedule.

Tips

You can assign any set on the Enterprise Edge system to a ring group. The

assigned control set for each schedule is added to each ring group.

A set can belong to more than one ring group.

1 2 ... 134 135 136 137 138 139 140 141 142 143 144 ... 445 446

Nessun commento

Avaya BCM 2.0 Programming Guida Utente Pagina 139